Wombat Casino Review and Best Sister Sites
Wombat Casino Review: Complete Player Guide & FAQ
Important Notice: Wombat Casino has received a Low Ranking due to poor player support. Read our comprehensive analysis below before making a decision.
Is Wombat Casino Safe and Legitimate?
Yes, Wombat Casino is a legitimate online casino. The platform operates under dual licensing from two of the most respected gambling authorities:
- Malta Gaming Authority (MGA) – Ensures strict regulatory compliance
- UK Gambling Commission (UKGC) – Provides additional protection for UK players
The casino employs 128-bit SSL encryption and advanced firewall technology to protect player data and financial transactions. However, despite being licensed, the casino has received a low ranking due to documented issues with customer support quality.
How Do I Register and What Information Is Required?
Creating an account at Wombat Casino is straightforward:
- Click “Sign Up” on the homepage (top right corner)
- Provide Required Information:
- Full name and date of birth
- Email address and phone number
- Physical address
- Preferred currency (GBP, EUR, USD available)
- Email Verification: You’ll receive a 4-digit code via email
- Account Activation: Enter the verification code to complete registration
Important: You must be 18+ and provide accurate information. The casino will require identity verification before processing withdrawals.
What Welcome Bonus Does Wombat Casino Offer?
Current Welcome Offer:
- 100% Match Bonus up to £200 on your first deposit
- Wagering Requirements: 50x (considered high in the industry)
- Validity: 30 days from bonus receipt
- Maximum Bet: £5 per spin while bonus is active
Is This Bonus Worth It? The 50x wagering requirement is significantly higher than the industry average (30-35x), making it challenging to withdraw winnings. Players should carefully consider if this bonus suits their playing style.
What Games Can I Play at Wombat Casino?
Wombat Casino offers over 1,000+ games from premium software providers:
Slot Games (800+ titles)
Popular Titles Include:
- Starburst (NetEnt)
- Gonzo’s Quest (NetEnt)
- Thunderstruck II (Microgaming)
- Dead or Alive II (NetEnt)
- Reactoonz 2 (Play’n GO)
Software Providers:
- NetEnt, Microgaming, Play’n GO
- Elk Studios, Iron Dog Studio
- Evolution Gaming, Pragmatic Play
Live Casino Games
Powered by Evolution Gaming:
- Live Blackjack (multiple variants)
- Live Roulette (European, American, Lightning)
- Live Baccarat (Classic, Speed Baccarat)
- Game Shows (Monopoly Live, Crazy Time)
Table Games
- Blackjack variants
- European & American Roulette
- Video Poker
- Scratch Cards
What Payment Methods Are Available?
Deposit Options:
- Credit/Debit Cards (Visa, Mastercard)
- E-wallets (PayPal, Neteller, ecoPayz)
- Prepaid Cards (Paysafecard)
- Bank Transfer (Trustly)
- Mobile Payments (Pay by Phone, Zimpler)
Withdrawal Methods:
- Same as deposit methods (excluding Pay by Phone)
- Processing Times: 1-3 business days
- Fees: Small processing fees apply to all withdrawals
- Minimum Withdrawal: £20
- Maximum Daily Withdrawal: £3,000
Important: All withdrawals require identity verification (ID, proof of address, payment method verification).
How Good Is Customer Support?
Customer Support Channels:
- Live Chat: 24/7 availability
- Email: customersupport@instantgamesupport.com
- Contact Form: Available on website
- Phone Support: Not available
Warning: Wombat Casino has received a low ranking specifically due to poor customer support quality. Players have reported:
- Slow response times
- Inadequate resolution of issues
- Unhelpful support agents
Is There a Mobile App?
No dedicated mobile app is currently available. However, the casino offers:
- Mobile-optimized website compatible with iOS and Android
- Responsive design for smartphones and tablets
- Full game selection available on mobile devices
- All banking options accessible via mobile browser
Player Reviews and Experiences
Recent Player Feedback:
Positive Reviews: “Good game selection and fast deposits. The live casino section is particularly impressive with Evolution Gaming.” – Sarah M., verified player
“Website is easy to navigate and works well on mobile. Withdrawal took 2 days which was acceptable.” – James R., UK player
Negative Reviews: “Support is terrible. Waited 3 hours for live chat and got no real help with my bonus issue.” – Michael T., verified player
“High wagering requirements make bonuses almost impossible to clear. Withdrew my deposit and left.” – Emma L., UK player
“Had issues with account verification that took over a week to resolve despite sending documents multiple times.” – David K., verified player
Overall Player Rating: 6.2/10
Wombat Casino Sister Sites
Wombat Casino is operated by Progress Play Limited and has several sister sites under the same management:
Top Sister Sites:
1. Amazon Slots
- Focus: Slot-heavy casino with Amazon jungle theme
- Welcome Offer: 500 free spins on Fluffy Favourites
- Standout Feature: Exclusive slot tournaments and massive progressive jackpots
- Best For: Slot enthusiasts seeking variety
2. Yako Casino
- Focus: Japanese-themed casino with anime-style design
- Welcome Offer: 99 free spins + 100% up to £99
- Standout Feature: Unique gamification with achievement levels
- Best For: Players who enjoy themed gaming experiences
3. Race Casino
- Focus: Racing-themed casino with sports betting
- Welcome Offer: 100% up to £100 + 10% cashback
- Standout Feature: Combined casino and sportsbook platform
- Best For: Players interested in both casino games and sports betting
4. Fun Casino
- Focus: Colorful, entertainment-focused casino
- Welcome Offer: 100% up to £123 + free spins
- Standout Feature: Extensive PayPal support and weekly promotions
- Best For: Casual players seeking entertainment value
5. Genesis Casino
- Focus: Mythology-themed premium casino
- Welcome Offer: 300% up to £1,000 + 300 free spins
- Standout Feature: VIP program with exclusive perks
- Best For: High-roller players seeking premium experience
Pros and Cons Summary
Pros ✅
- Dual licensing (MGA + UKGC)
- Large game selection (1,000+ titles)
- Mobile-optimized platform
- Multiple payment methods including PayPal
- SSL encryption security
Cons ❌
- Poor customer support quality
- High wagering requirements (50x)
- Processing fees on withdrawals
- No phone support available
- Limited live chat effectiveness
Responsible Gambling Warning
⚠️ IMPORTANT GAMBLING SAFETY INFORMATION ⚠️
Before You Play:
- Set strict deposit and loss limits before starting
- Never gamble with money you can’t afford to lose
- Gambling should be entertainment, not a way to make money
- Take regular breaks and don’t chase losses
Warning Signs of Problem Gambling:
- Spending more than you planned
- Lying about gambling activities
- Neglecting responsibilities to gamble
- Borrowing money to fund gambling
- Feeling anxious or depressed about gambling
Get Help:
- GamCare: 0808 8020 133 (free helpline)
- Gamblers Anonymous: www.gamblersanonymous.org.uk
- BeGambleAware: www.begambleaware.org
- National Problem Gambling Clinic: www.cnwl.nhs.uk
Self-Exclusion Options:
- Wombat Casino offers self-exclusion periods
- Use GamStop for UK-wide casino exclusion
- Contact GAMSTOP: www.gamstop.co.uk
Remember: Gambling operators are legally required to intervene if they identify problem gambling behaviors. Don’t hesitate to seek help if gambling is negatively impacting your life.
Final Verdict
Overall Rating: 6.0/10
Wombat Casino offers a legitimate gambling experience with proper licensing and decent game selection. However, the poor customer support quality significantly impacts the overall experience. While the casino is safe to use, players should be aware of the support limitations and high bonus wagering requirements.
Recommended For: Experienced players who don’t rely heavily on customer support and prefer self-sufficient gaming.
Not Recommended For: New players or those who value responsive customer service.
Better Alternatives: Consider sister sites like Amazon Slots or Genesis Casino, which offer similar games with potentially better support experiences.
Last Updated: September 19, 2025 | 18+ Only | Terms and Conditions Apply | Please Gamble Responsibly