Treasure Bingo Casino Review and Best Sister Sites
Comprehensive Treasure Bingo Review 2025 – Permanently Closed
⚠️ IMPORTANT NOTICE: Treasure Bingo Has Permanently Closed
Treasure Bingo has permanently shut down its operations. This review is maintained for historical purposes to help players understand what the site offered and why it may have closed. If you’re looking for active bingo sites, we recommend exploring the sister sites mentioned at the end of this review.
Was Treasure Bingo Safe and Legitimate?
Before its closure, Treasure Bingo had a Below Average Safety Index of 6.4 according to expert reviewers, indicating below-average safety and fairness. The site was operated by Cassava Enterprises (Gibraltar) Limited and 888 UK Limited for UK customers, holding licenses from both the Gibraltar regulatory body and the UK Gambling Commission.
Safety Concerns That May Have Contributed to Closure: Expert reviewers found questionable rules in the Terms and Conditions that were considered somewhat unfair to players. The site also prohibited certain betting patterns or strategies, even when playing without bonuses, which raised red flags among industry watchdogs.
What Games Did Treasure Bingo Offer?
Treasure Bingo was primarily a bingo-focused platform with a pirate treasure theme, offering a limited but specialized game selection:
Bingo Games: The site offered 4 main bingo variants across 8 different rooms:
- 90-ball bingo
- 75-ball bingo (including pattern games and multi-line variants)
- 5-line bingo
- 52-5 bingo (a unique variant)
Bingo Rooms Available:
- Just the Ticket
- Golden Ticket Room
- Ticket to Ride
- Choo Choo Ticket
- Bingo Academy (free room for new players)
Other Games: A limited selection of casino games including:
- 16 slot games from providers like NetEnt, Red Tiger, Blueprint, Eyecon, PariPlay, and Playtech
- Scratch cards (Noughts and Crosses, Hollywood Stars)
- European Roulette (only table game)
- Progressive jackpot games
- Instant win games
Game Schedule: Bingo games ran approximately every 15 minutes, 24 hours a day, 7 days a week.
What Were the Welcome Bonuses and Promotions?
Treasure Bingo offered several attractive promotional packages that may have been unsustainable:
Welcome Offer:
- Minimum £10 deposit required
- 210 bingo tickets instantly credited (maximum 30 tickets per qualifying room)
- 300% bingo bonus up to £200
- 30 free spins on Fruit Blast
- 7-day validity period
- No wagering requirements on bingo tickets (unusual and very player-friendly)
Free Bingo Academy: New players received 2 days of free access to the Bingo Academy room without requiring a deposit.
Regular Promotions That Were Available:
- X Marks The Spot: Weekly 50-75% bonus with £20 minimum deposit
- Scallywag’s Swag: Five £1,000 75-ball games every Friday evening
- Hot Gems: £25 bracelet plus £25 cash prize every Monday (1p tickets)
- Naughty Pirates: £30 full house prize every Wednesday at 10pm (2p tickets)
- Saturday Shop: Penny bingo games
- Daily Cashback: Players could reclaim some of previous day’s losses
Progressive Jackpots: The site featured 4 progressive bingo jackpots and 4 progressive slot jackpots, with some reaching up to £30,000.
What Payment Methods Were Available?
Treasure Bingo offered a limited range of payment options:
Deposit Methods:
- PayPal (minimum £5)
- Wire transfers
- Apple Pay
- Paysafecard
- Credit/debit cards
Withdrawal Methods:
- PayPal (2-3 days processing)
- Wire transfers (7-10 days processing)
Processing Issues: The site had notably slow withdrawal times, which likely contributed to player dissatisfaction. Wire transfers took up to 8 business days for deposits and 7-10 days for withdrawals, while PayPal took 2-3 days for withdrawals.
How Was Customer Support?
Customer support was available through multiple channels but had limitations:
Available Support Options:
- Live Chat: Available through the bingo lobby after logging in
- Phone Support: 0808 238 7546
- Email: support@supportbingoonline.com
- FAQ Section: Available on the website
Support Quality Issues: Player reviews frequently mentioned poor response times and unhelpful support, particularly regarding withdrawal processing and bonus issues.
What Did Players Say About Treasure Bingo?
Player Reviews from Original Site:
Extremely Negative Experience: “Wish I had read these before depositing because all the 1 stars are not wrong. Deposit £10 + Get £30 You won’t even come close to their 20x wagering. Safe to say another shocking site ticked off the list not to use ever again!”
Withdrawal Concerns: “Well I phoned up today. This situation started Friday when I withdrew my winnings… I was massively and suddenly disappointed and in shock. Thinking it’s a scam I am not going to get paid… phone them don’t get mad and listen bet you sort it out.”
Customer Service Issues: “What is the reason there’s no contact number? Email been taking forever to be answered. ’24/7′ customer support but reps only reply around midnight? Crazy.”
Additional Player Feedback from Review Sites:
Very Poor Overall Rating: Independent review aggregator BingoViews found only 6 player reviews, giving Treasure Bingo an overall rating of just 1.17 out of 5 stars.
Common Complaints Included:
- Same winners appearing repeatedly in games
- Players not receiving advertised welcome bonuses
- Lack of enjoyment and engagement on the site
- Poor customer service response times
- Withdrawal processing delays and complications
Mixed Professional Assessment: While some gambling review sites noted the attractive welcome bonuses and themed environment, the consensus was that execution fell short of promises.
Analysis of Why Treasure Bingo May Have Closed:
The consistently poor player reviews, below-average safety rating, and operational issues likely contributed to the site’s eventual closure. Common patterns in complaints suggest the business model may have been unsustainable.
Sister Sites and Related Brands That Are Still Active
Since Treasure Bingo has closed, players looking for similar experiences might consider these still-active alternatives that were listed as sister sites:
Yako Casino: Listed as “the most popular Treasure Bingo sister site amongst UK players,” this casino offers a more comprehensive gaming experience with better customer service ratings and more reliable operations than Treasure Bingo had.
Mr. Q Casino: Known for offering “the best promotions amongst the Treasure Bingo sister sites,” featuring innovative no-wagering bonuses and more sustainable business practices that have allowed it to remain operational.
Fun Casino: Features a similar approach to bonuses and promotions but with better execution, offering 10% cashback deals and more reliable customer support than Treasure Bingo provided.
Amazon Slots: Described as “a Treasure Bingo sister site,” this platform focuses on slot games rather than bingo but maintains similar promotional structures with better operational stability.
Race Casino: Combines casino games with sportsbook offerings, providing a more diverse gambling experience and better financial sustainability than single-focus bingo sites.
Genesis Casino: Offers similar game variety but with more established operational procedures and better customer satisfaction ratings than Treasure Bingo achieved.
Why Did Treasure Bingo Close? – Analysis
Based on the available evidence, several factors likely contributed to Treasure Bingo’s closure:
- Unsustainable Bonus Structure: Offering 300% bonuses with no wagering requirements may have been financially unsustainable
- Poor Player Satisfaction: Consistent 1-star reviews and complaints about the same issues
- Operational Issues: Slow payment processing and poor customer service
- Limited Game Selection: Only 16 slot games and basic bingo variants couldn’t compete with larger sites
- Safety Concerns: Below-average safety rating of 6.4 indicated underlying operational problems
Pros and Cons Summary (Historical)
Advantages Treasure Bingo Had:
- Unique pirate treasure theme
- No wagering requirements on bingo tickets (very rare)
- 300% welcome bonus
- Multiple bingo variants available
- Regular promotional schedule
- Progressive jackpots up to £30,000
- Free bingo rooms available
Major Disadvantages That Led to Closure:
- Below average safety rating (6.4/10)
- Extremely poor player reviews (1.17/5 stars)
- Very slow withdrawal processing (7-10 days)
- Limited game selection (only 16 slots)
- Poor customer service response times
- Questionable terms and conditions
- Unsustainable business model
- Technical issues and operational problems
Safe Gambling Warnings and Responsible Gaming
Important Notice About Closed Gambling Sites: When gambling sites close suddenly, it can leave players with outstanding balances and unresolved complaints. This underscores the importance of choosing established, well-regulated operators and being cautious about depositing large amounts at newer or smaller sites.
Critical Gambling Safety Information for All Online Gambling:
Before engaging with any online gambling platform, it’s essential to understand that gambling should always be treated as entertainment, never as a way to make money or solve financial problems. The closure of Treasure Bingo serves as a reminder of why these safety guidelines are crucial:
Choose Reputable, Established Operators: The gambling industry can be volatile, with smaller operators sometimes struggling financially. Always research a site’s history, safety ratings, and player feedback before depositing money. Look for sites with:
- High safety ratings from independent reviewers
- Long operational history
- Positive player reviews over extended periods
- Strong financial backing
- Multiple licensing jurisdictions
Set Strict Financial Limits: Never gamble with money you cannot afford to lose entirely. This is especially important with smaller or newer operators that may face financial difficulties. Set daily, weekly, and monthly deposit limits and stick to them regardless of wins or losses.
Monitor Your Gambling Behavior: Be constantly aware of warning signs that gambling may be becoming problematic:
- Chasing losses by increasing bet sizes or gambling frequency
- Gambling with money needed for essential expenses
- Lying about gambling activities or losses to family and friends
- Feeling anxious, irritable, or depressed when unable to gamble
- Neglecting work, family, or social responsibilities due to gambling
- Using gambling as an escape from stress, depression, or other problems
Withdraw Winnings Regularly: Don’t leave large balances sitting in gambling accounts, especially with smaller operators. The closure of sites like Treasure Bingo shows that funds can become inaccessible if a site shuts down. Regular withdrawals protect your money and help you track your actual gambling results.
Use Available Protection Tools: Reputable gambling sites offer responsible gambling tools including:
- Deposit Limits: Set maximum amounts you can deposit in specific timeframes
- Loss Limits: Establish how much you’re willing to lose in a session or period
- Session Time Limits: Automatically log you out after predetermined periods
- Self-Exclusion: Temporarily or permanently block access to gambling sites
- Reality Checks: Regular reminders of time spent and money wagered
Seek Professional Help When Needed: If gambling becomes problematic or causes distress, professional support is available:
UK Resources:
- GamCare: Free, confidential support 24/7 – Call 0808 8020 133 or visit gamcare.org.uk
- Gamblers Anonymous: Peer support meetings – Visit ga-uk.org.uk
- BeGambleAware: Information and support tools – Visit begambleaware.org
- GAMSTOP: National self-exclusion scheme – Visit gamstop.co.uk
- Citizens Advice: Free debt counseling if gambling has caused financial problems
International Resources:
- Gambling Therapy: Free online support in multiple languages – Visit gamblingtherapy.org
- International Centre for Youth Gambling Problems: Support for younger adults
Age Requirements: Online gambling is strictly prohibited for anyone under 18. This is enforced through identity verification, and underage gambling carries serious legal consequences.
Understanding Gambling Mathematics: All gambling games are designed with a mathematical advantage for the operator. Over time, the house always wins, and players will lose money on average. No strategy or system can overcome this mathematical reality.
Red Flags to Watch For: Be especially cautious of gambling sites that exhibit warning signs similar to those Treasure Bingo showed:
- Consistently poor player reviews
- Slow or problematic withdrawal processing
- Unclear or frequently changing terms and conditions
- Poor customer service response times
- Unrealistic bonus offers that seem too good to be true
- Limited transparency about company ownership or licensing
If a Site Closes With Your Money: If you have funds trapped in a closed gambling site, contact:
- The site’s licensing authority immediately
- Your payment provider (bank, PayPal, etc.) to dispute transactions if possible
- Citizens Advice for guidance on recovering funds
- Consider legal advice for significant amounts
Final Verdict – Lessons from Treasure Bingo’s Closure
Treasure Bingo’s closure provides valuable insights into the online gambling industry. Despite offering attractive bonuses and a unique theme, the site failed due to operational issues, poor player satisfaction, and what appears to have been an unsustainable business model.
The site’s Below Average Safety Index of 6.4, combined with consistently poor player reviews (1.17/5 stars), should have been warning signs for potential players. The generous 300% bonus with no wagering requirements, while attractive, may have been financially unsustainable for a smaller operator.
Key Lessons for Players:
- Safety ratings matter – Sites with below-average safety scores carry real risks
- Player reviews are crucial – Consistently poor feedback often predicts problems
- Withdraw regularly – Don’t leave money sitting in accounts, especially with smaller sites
- Be skeptical of overly generous bonuses – They may indicate unsustainable business practices
- Choose established operators – Long-term operational history suggests stability
For Current Players Seeking Alternatives: The recommended sister sites mentioned above (Yako Casino, Mr. Q Casino, Fun Casino) have better safety ratings and more established track records. However, always research current reviews and safety ratings before joining any gambling site.
Historical Rating: 2.0/5 – While Treasure Bingo offered some attractive features, the combination of poor player reviews, below-average safety ratings, operational issues, and ultimate closure demonstrates why thorough research and caution are essential when choosing gambling sites.
Current Status: Site Permanently Closed – Do not attempt to access or deposit money at Treasure Bingo.