The Palaces was found to have poor player support and received a Low Ranking

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The Palaces

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UK Online Casinos List Player Reviews of The Palaces

Below you will find the casino reviews by players at UK Online Casinos list

No Title

Rated 2 out of 5
February 16, 2021

I was really enjoying this site and their games but will be closing my account. Made my first withdrawal goes into pending for TWO whole days before being authorised. Never had a site with withdrawals that take so long. Very disappointed

Avatar for Lillian

No Title

Rated 2 out of 5
February 16, 2021

Probably the worst RTP of any site I have used. It was as if it was fixed. I warn you not to play here as you will not win. With what I deposited you would expect some return but not even a bonus feature was hit it’s worrying to see sites like this must be rigged regardless of what they say and the check that are supposed to be made. I’ve played on many site and never had such a poor RTP % as on here. I urge you to stay away and play at a well know bid brand where you will have at least a chance.

Avatar for Jennifer

No Title

Rated 2 out of 5
February 16, 2021

Also box bonanza games that don’t open yet customer service arent interested. Really the worst site ive ever been on and the bingo games are RUBBISH, expensive and very limited rooms.

Avatar for Rebecca


The Palaces Casino was launched in 2007 and the Palatial Leisure Limited owns and operates the site. They are focusing on making the site one of the best as the company utilizes all of its resources on this single casino. 

Players can play various games at the Palaces Casino either on mobile or desktop. The games that are offered are powered by the NetEnt and IGT software companies. However, the site doesn’t offer games to USA players. Besides, the sports games are not also offered where they can improve in the future. 


The Palaces Casino offers bonuses to its players in 3 stages. After signing up with them, the 3-stage bonus worth £250 and an additional 50 free spins on slots are waiting for you. In the name of the first bonus, players can claim a 100 percent deposit bonus of up to £100, along with 50 free spins on the slots. 

The 2nd bonus includes a 100 percent deposit of up to £100 and in the 3rd bonus, players can revive a 100 percent deposit bonus up to £50. For unlocking this bonus, you need to make a minimum deposit of £10. However, keep in mind that before withdrawing this bonus, you need to face the wagering requirements of 35x. 

In the case of the bingo games too, you can enjoy a 100 percent bonus up to the value of £100 along with an additional 50 free spins. For this, you need to meet the wagering requirements of 2x, after that, you are eligible to withdraw your cash. Besides, there are regular promotions offered which you can search from their website. 


There are not sufficient payments available at The Palaces Casino. Although there are no depositing fees, make sure you check the type of card that you are using. For cashing out, players can withdraw the money via Skrill or Neteller. It takes about 3 to 5 days for the withdrawals to appear in your account. Besides, they do not accept any cryptocurrencies either right now. 

The Palaces Casino Game selection

The Palaces Casino various types of poker, video poker, table games, live casino games, card games, and more. The games are powered by the NetEnt and IGT software companies. The main poker games include Texas Hold’em Poker, Caribbean Stud Poker, Casino Hold’em Poker and Oasis Poker.

However, one of the drawbacks is that the Palaces Casino does not offer any sports games. They can add games into this category too, so that players do need to go somewhere else. Till then you can enjoy the slots such as Cleopatra Mega Jackpots, Hotline, Gonzo’s Quest, Twin Spin Deluxe, Lights, Aloha! Cluster Pays, Starburst, Glow, Golden Goddess, Butterfly Staxx, Guns n’ Roses, Jackhammer II, Copy Cats, and more. 

The Palaces Casino Support

If you are stuck somewhere, then you can mail them at to get your questions answered. However, a more convenient way to use their live chat option where you will chat with them. There is telephone support available for which you can dial their number at +44 789 9966 0000. On top of that, they can be traced on social media sites as well. 

Find the best The Palaces sister sites reviews here:

  1. Casino planet
  2. Casigo
  3. Amazon Slots is a Palaces Casino sister site
  4. Race Casino 
  5. Fun Casino
  6. All British Casino
  7. Win British Casino
  8. Yako Casino is the most popular Palaces sister site amongst UK players
  9. Genesis Casino
  10. Casinolab
  11. Casoola Casino
  12. Mr. Q Casino offers the best promotions amongst the Palaces sister sites
  13. Captain Spins

The Palaces Sister Sites Conclusion

In summary, the Palaces Casino offers various categories of games to its players. However, one of the major drawbacks was that they have no sportsbook on offer. Besides the range of payment methods accepted is not that diverse. They can still improve here to get into a better position. 

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