The Gold Lounge Casino was found to have very poor player support and received a Low Ranking
The Gold Lounge
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Maximum bonus is £2000, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included.
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Min deposit £10, £8 max win per 10 spins. Max bonus conversion equal to lifetime deposits (up to £250). 65x wagering requirements and full T&Cs apply here. *18+ only. Please play responsibly. Begambleaware.org.
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Maximum bonus is £2000, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included
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Maximum bonus is £2000, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included.
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Min deposit £20. Wagering 40x. Max bet £5 with bonus funds. 100% up to £100. Eligibility is restricted for abuse. No max cashout on deposit offers. Welcome bonus excluded for players depositing with Skrill or Neteller. Cashback applies to deposits where no bonus is included. Cashback is cash with no restrictions.
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New players only. Min deposit £10, £8 max win per 10 spins. Max bonus conversion equal to lifetime deposits (up to £250). 65x wagering requirements and full T&Cs apply here. *18+ only. Please play responsibly.
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Maximum bonus is £123, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included.
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UK Online Casinos List Player Reviews of The Gold Lounge Casino
Below you will find the casino reviews by players at UK Online Casinos list
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The Gold Lounge Casino Introduction:
Review on the gold lounge online casino the homepage just looks basic to be honest. It does not offer you that fun exciting online casino feeling that you usually get. I will be covering a few sections below including promotions and offers, the payment options, games selection and the contact options for support. The whole experience for me on this site was negative from the homepage to playing some of the games that are on offer. There are much better online casinos available than this one.
Promotions And Offers:
The gold lounge online casino does not seem to have an offers or promotion page, there are no banners or anything offering new or existing customers bonuses to play with. I find this very strange and very poor. It just gives you the impression they are not too bothered about attracting new players or keeping their existing ones. I am very disappointed with this; I think this is one of the only online casinos I have come across that does not have any promotions or offers available. For this reason, I will not be returning to this online platform and I would advise all other players to do the same.
Payment Options:
E-wallets are the new craze with online casinos they are a much safer and secure method of payment with most players now using these as the preferred method of payment. This site really needs to look at adding these options, as at present they offer just a limited few, which may even result in people looking elsewhere. There is only a handful of payment options available on this site.
Games:
The game selection really offered much to be desired. It looks good from the outside, with areas for slots, casino, live, jackpots. This is why I was expecting something special but once you actually play that was far from the case. One point to make is that many of the games were very dated and clearly need removing for some new games that include some exciting new technology. This is clearly what is missing. The gold lounge online casino need to look at updating the games section as soon as possible. Another section that has disappointed me.
Contact:
The contact option for this site is just a live chat option. It is not stated what the turnaround times are for this either. There is also no FAQ page available, I was left waiting for over five days for a response via live chat which is not good enough. No email address or phone numbers are provided which is poor. The gold lounge online casino needs to look at adding other options sooner rather than later.
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The Gold Lounge Casino Sister Sites Conclusion:
The gold lounge online casino is a very basic online casino it does not give you a fun and exciting gaming experience it gives you the complete opposite. It needs to update all of the above sections especially the payment section, gaming section and customer support. There needs to be a lot done to get this online casino even close to all of the other online casinos that are out there. I will not be returning to this online casino due to having such a negative experience. I advise other players to do the same.