Rich Palms Casino was found to have very poor player support and received a Low Ranking

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Rich Palms

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UK Online Casinos List Player Reviews of Rich PalmsCasino

Below you will find the casino reviews by players at UK Online Casinos list

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Rich PalmsCasino Introduction:

Review on Rich palms online casino: Rich palms casino looked like it could be a really great platform from the homepage. It gives a smart clean look to the online casino but unfortunately that was about it and it turned out to be a negative experience. It turned out to fall well short in a number of areas I look for, from promotions, to the payment section, the game selection and then the support section. I have covered each section in some more detail below.

Promotions and offers:

There are a few big tabs across the homepage with welcome offers on. The first being 250% welcome bonus. The bonuses and promotions are limited to a select few games which are of no interest to me. It is quite clear that you have little too often no chance of actually winning anything from these bonuses, so they appear good, but they are not.

Payment options:

Next up is the payment section where it is stated pay outs are within 2-4 business days to pay out, well I was left waiting five and this was not even for a large amount so I’m unsure why this took so long. They also only offer a very select few payment options and also do not offer any e-wallet options which is a massive put off considering most people in this industry now use e-wallets as their preferred payment method due to these being more safe and secure than other methods. Rich palms need to look at adding some e-wallet options to appeal to the wider crowd. 


A very small selection of games to choose from on Rich palms casino there are slots, poker, table and a few other things to choose from. It is a very limited selection compared to other online casinos. They need to look at adding some new games as the current selection is very dull and not entertaining at all. I was left rather disappointed with what is on offer.


There are three methods of contact being a support email a phone number +18552798143 and a live chat option. There are no call charges stated so it is unclear what the calls will cost you. The live chat option and email address have no turnaround times given on them so you are just left waiting around with no idea when you might get a response. The FAQ section is very basic and not that helpful. They need to look at updating these services right away. A very disappointing experience of customer service to what I am usually used to.

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Rich Palms Casino Sister Sites Conclusion:

Another casino that looked like it would be a good experience, but it was far from that from slow games to a limited selection of payment options and struggling to get in contact with customer services regarding why my withdrawal took longer than it is stated. All of the above sections need to have an upgrade to be able to compete with all of the other online casinos that do not lack in these departments. I will not be returning to this online casino. 

Ups & Downs