Platinum Play Casino was found to have very poor player support and received a Low Ranking

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Platinum Play

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UK Online Casinos List Player Reviews of Platinum Play Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Platinum Play Casino Introduction:

My review on Platinum play online casino, it was a site I expected to disappoint from the off and it lived up to expectations. It failed to meet any of the wants and needs that you look for in an online casino. The homepage looked lazy and boring, and this continued across the rest of the site. I have gone into more details below for some of the different sections. I will not be returning to this site in the future. 

Promotions and offers:

The main promotion banner across the home page is a welcome offer of £800 bonus the wagering is 70 x which is really high. There are a few other promotions available but nothing that grabs your eye. The promotions section on this casino are very poor and rather disappointing. I was expecting a lot more to choose from for new customers and also existing customers

Payment options:

The payment selection on the site is very limited, with just a few options to choose from. These being Visa, Mastercard, PayPal. This is simply not good enough these days and players are looking at using these safe and modern e-wallet options for online play. You cannot get this at Platinum play online casino, so again this is likely to lead to people playing elsewhere, and it is an area they need to look at improving right away.


This site looked to have a great mix of games to choose from, I was really looking forwards to playing the games available. These being casino, slots, live casino, sports and virtual sports. Overall, it turned out to be fairly boring and dull, it did not live up to expectations. This is another reason, as to why I would not return to this site to play and I would advise other players to do the same.


The contact options are a live chat option, an email submission form, this are needs improving right away. There is no information about turnaround times for a response regarding your requests. It took me three days to get a response via email which is not good enough. The live chat options take forever to get through on, you seem to be waiting in the queue forever. There is not a phone number available either, so you just have to sit around and wait for a response.

Find the Platinum Play Casino Sister Sites reviews here:

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  13. Captain Spins Ideal for Online Casino Bonuses

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Platinum Play  Casino Sister Sites Conclusion:

All of the above sections are really poor and need upgrading quickly. The whole experience was a dull one there was nothing about this online casino that stood out it was not exciting at all. Compared to other online casinos spy slots really lacks in all departments. The welcome promotion for new customers is one of the worst I have seen, it just simply is not good enough. The payment section is very limited which will lead to players playing elsewhere. The games available are just not up to scratch compared to other online casinos that I have played at. I will not be coming back to play on this platform again.

Ups & Downs