Pelaa Online Casino was found to have very poor player support and received a Low Ranking

1.9/5
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Pelaa Online

Pelaa Online Casino Sister Sites and Best Alternatives

The table contains commercial alternatives. Inclusion does not establish a shared operator, UK licensing or eligibility for UK players; check each advertiser independently.

1
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3
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18+ · Affiliate links may earn us a commission. Offers are as listed on UK Casino Guide; eligibility and full casino terms apply.

UK Online Casinos List Player Reviews of Pelaa Casino

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INTRO TO PELAA ONLINE CASINO:

Pelaa casino uses Pound Sterling as its main currency with a few options to change this.

Pelaa online is operated by Malta Gaming Authority 

150 free spins + 100% up to £100 welcome bonus – new players only

A 100% up to £100 live casino bonus – new players only

Quick withdrawals

Over 1300 games

These are all the statements that they offer on the site but overall the experience was fairly underwhelming and there are much better options across the market, that I have found recently. I have covered this in some more detail below, across the promotions, to the payment options, game selection and the customer service that the site offers.

OFFERS ON PELAA CASINO:

This isn’t thin ice £2,500,000 in prizes

Weekly tournaments and daily drops

Do you have 30 seconds – free spins

Digging for some free spins

Wonderful weekends 25% up to £100 bonus

Not many promotions considering there is 1300 games. The welcome bonus is also very poor on the site and another key weak area, so this needs to be addressed right away, in order for it to rival some of the other sites across the industry.

PAYMENT METHODS AT PELAA:

  • VISA
  • MAESTRO
  • BOKU
  • PAYSAFE CARD
  • SKRILL
  • NETWELLER
  • ECOPAYZ
  • TRUSTLY
  • PAYPAL
  • MUCH BETTER
  • MIFINITY
  • JETON

The majority of the above you can have a max deposit of £5000

Credit card fees are not mentioned so you would need to enquire via a customer service form to get this information.

They offer a fairly good list of payment options but they could also look at adding some more of the latest e-wallet options, so it is an area that could be improved.

GAME SELECTIONS ON PELAA:

Hot games

Slots & jackpots

Live casino

Live roulette seems to be the standout selection on Pirate slots. Although there does seem to be a delay during spins / deposits. 

There is a wide selection of games but some are very similar to others. Overall, it was another weak area and nothing really gave me that wow factor that I look to find with games at new online casinos. This could be addressed right away, with the live casino section also underwhelming and not up to what was expected.

SUPPORT:

A setback of Pelaa casino is the lack of support online. 

States a reply within two business days which is always longer. Making it more frustrating to why there isn’t a live chat option.

There is a support email address support@pelaa.com you have to fill out a form and await a reply which can take up to a week.

There are two phone numbers

UK 08000294558

EU 0035627782825

Find the best Pelaa Online Casino sister sites reviews here:

  1. Casino planet
  2. Casigo
  3. Amazon Slots is a new Pelaa Online Casino sister site
  4. Race Casino 
  5. Fun Casino is the most popular Pelaa Online Casino sister site amongst UK players
  6. All British Casino
  7. Win British Casino
  8. Yako Casino 
  9. Genesis Casino
  10. Casinolab offers the best promotions amongst the Pelaa Online Casino sister sites
  11. Casoola Casino
  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated Pelaa Online Casino sister sites for UK players:

best-casino-sister-sites

Pelaa Online Casino Sister Sites Conclusion

Pelaa casino doesn’t really have that casino feel to it.

It has a very limited choice of promotions or welcome bonuses for a casino that has 1300 games you’d expect them to draw you in a bit more than they do.

Getting in contact with customer service seems like a long process.

There is no live chat option available. 

Ups & Downs


Overview