Palms Bet Casino was found to have very poor player support and received a Low Ranking

2.1/5
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Palms Bet

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UK Online Casinos List Player Reviews of Palms Bet Casino

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Palms Bet Casino Introduction:

Palms bet casino looked like it could be a really great platform from the homepage. It gives a smart clean look to the online casino but unfortunately that was about it and it turned out to be a negative experience. It turned out to fall well short in a number of areas I look for, from promotions, to the payment section, the game selection and then the support section. I have covered each section in some more detail below.

Palms bet casino is a registered domain of telematix Interactiv Bulgaria licensed by Bulgarian Gaming Comission

The currency is Bulgarian Lev

Welcome bonus 300%

Fast bet x10

Up to 45% increased win virtual sports

New year new apartment

Everyday up to 100 prizes

All the above are for new customers only.

Promotions And Offers:

200 free spins

Win a fully furnished apartment

10 BGN free bet

Welcome bonus casino 100% up to 100 BGN

12,500 BGN bingo jackpot

Loyalty program

100% exclusive casino reload bonus

50 BGN bonus refer a friend

There are a few big tabs across the homepage with welcome offers on. The bonuses and promotions are limited to a select few games which are of no interest to me. It is quite clear that you have little too often no chance of actually winning anything from these bonuses, so they appear good, but they are not.

Payment Options:

A1

EASYPAY

FASTPAY

EBAY.BG

BANK

CASHTERMINAL

VISA

MASTERCARD

MEASTRO

It is not stated how much you can or cannot deposit at Palms Bet Casino.

Not clear on credit card charges either.

They also only offer a very select few payment options and also do not offer any e-wallet options which is a massive put off considering most people in this industry now use e-wallets as their preferred payment method due to these being more safe and secure than other methods. They need to look at adding some e-wallet options to appeal to the wider crowd. 

Games:

Sports

Live

Casino

Live casino

Quick bets

Sports is by far the best option on Palms bet casino 

There are other categories to use. Live casino is also a popular one

Sports is great on Palms bet casino however there does seem to be issues with loading the different football games.

Find the best Palms Bet Casino Sister Sites reviews here:

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Highest Rated Palms Bet Casino Sister Sites for UK players:

Contact:

Palms bet casino has a live chat option which can take some delay in getting an answer.

The connection seems to get lost quite often using this feature.Replies are longer than the 24/7 stated.

There is an email address for Palm bets casino support@palmsbet.com

There is also the option for a phone call all you need to do is fill out a form, unsure on how long it will take to get a response via this method.

Palms Bet Casino Sister Sites Conclusion:

Palms bet casino has a good option of sports, but the games tend to lag a lot and it freezes when trying to make selections.

It’s quite limited to payment methods used on the site.

There is no indication on credit card charges for making deposits.

Not much options for promotions considering there is quite a large range of games to choose from.

The customer service stated reply time is way off the mark replies are delayed by quite a lot compared to what is stated online.

You can only choose from two languages which are English or Bulgarian.

I will not be returning to this platform again, there are better options out there.

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