Next Casino was found to have very poor player support and received a Low Ranking
Next Casino Sister Sites and Best Alternatives
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UK Online Casinos List Player Reviews of Next Casino
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Next Casino Introduction:
Next casino. The homepage is quite plain and simple with minimum effort being put into it; it needs to be tidied up a lot. My experience across the whole website has been nothing but negative, I have not enjoyed anything about this online casino at all. I have covered some sections below as to why I will not be returning to this online platform again.
Promotions and offers:
The promotions on offer are poor. There are not many to choose from at all which is disappointing compared to many other online casinos offering a lot more variety to what is on offer here. The welcome bonus is not the best either with the free spins being limited to only a few games. I have seen a lot better elsewhere recently. I would recommend using other online casinos as the offers on this one is not worth it.
Payment options are very important these days. I know of most players wanting to use E-wallets over any other payment methods. There are only a select few payment methods available at this online casino. Next casino need to add more payment options to attract more new customers and keep their existing ones by offering a wider range of E-wallet options to choose from.
The game selection really offered much to be desired. It looks good from the outside, with areas for slots, live casino, table and card, roulette, scratch and arcade. This is why I was expecting something special but once you actually play that was far from the case. One point to make is that many of the games were very dated and clearly need removing for some new games that include some exciting new technology. This is clearly what is missing. Next casino have numbers over quality, and it would be better to have more quality but less numbers in my option. Anyway, rather underwhelming to say the least.
Next casino have a small section for support at. They offer a 24/7 live chat, but this seems to be the only area that you can get hold of them. Okay but as per usual when you want the help, you go onto here and are left waiting in a queue. It said I was 24th in the queue and it meant I was sat waiting for nearly 40 minutes until finally getting through. This is a clear area that needs improving on. There is also a phone number and direct email address, the phone number rings out, and I have been waiting over a week for a response via email.
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Next Casino Sister Sites Conclusion:
Overall, the site lacked on each above point which Is not good at all. I found nothing positive about my experience. The whole experience was negative from start to finish. Customer service is very basic on this casino with them not seeming to care about their customers at all. They seriously need to look at improving all of these areas to compete with all of the other online casinos and it’s such a big market you can’t be lacking on the simplest things. There are many other online casinos that offer a better experience. I will not be returning to play at this online casino.