National Lottery Casino was found to have very poor player support and received a Low Ranking
National Lottery
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UK Online Casinos List Player Reviews of National Lottery Casino
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National Lottery Casino Introduction:
National lottery and there is no doubt that it looks like it could be a really great platform from the homepage. It gives a classy look to the online platform but unfortunately that was about it and it turned out to be really underwhelming from what I had expected when initially looking over the site. It turned out to fall well short in a number of the key areas I look for, from promotions, to the payment selection, the game selection and then the support. I have covered each section in some more detail below.
Promotions And Offers:
The main promotions across Nation lottery seem to be their lottery games such as the Euro millions. As for the rest of the website there does not seem to be a great deal regarding the promotions and offers. This is a shame considering they have over 1300+ games to choose from, I was expecting a lot more to be offered to new and existing customers. This area needs looking into if they want to attract new customers.
Payment Options:
There is a reasonable selection of payment options to choose from at National Lottery however when I was using Apply pay to deposit some funds to play with this kept crashing time and time again and I was left unsure if the deposit was even made or not. This is not the first time this has happened to me on this site either. These needs looking into as it has put me off using the site completely as I do not feel safe making deposits as their payment section seems to crash when making deposits. It does not feel safe and secure unlike other online casinos.
Games:
You can choose from jackpots, games, bingo, live games, scratch cards and syndicates. There does seem to be a reasonable number of games to choose from at National Lottery, although the majority of these are very similar and in fact quite boring. The main focus on this website seems to be their lotteries this is where all the time and attention has gone, the games such as slots etc are really lacking that final touch. These needs looking in to if they are to keep people interested in using this platform.
Contact:
The only options for contact on National Lottery are an online chat or the FAQ page. The FAQ page has your usual things on there but other than that it is not very useful at all. The live chat option takes a while to load and it’s hard to actually get in contact with someone instead of just an automated reply. They should look at adding in an email address and a phone number this will make it a lot easier for you to contact the support team.
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National Lottery Casino Sister Sites Conclusion:
At first it looked to be a great platform to play on but once you start getting around the site you realise it is not that great. All of the above sections need a lot of work doing to them. I will not be returning to National lottery and I advise other players to play elsewhere.