Mr Sloty Casino was found to have poor player support and received a Low Ranking

2.5/5
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Mr Sloty Casino Comprehensive Review 2025: WARNING – HIGH RISK CASINO

⚠️ Critical Safety Alert

Before reading this review, please note that Mr Sloty Casino has a “Very Low Safety Index” of 1.2/10 and is NOT recommended by expert reviewers due to numerous player complaints about delayed/refused withdrawals and poor customer service.


Quick Overview

  • Established: 2020
  • Owner: MRSL NV / Mslty Ltd
  • License: Curacao Gaming Authority (Master License NV8373893) – NOT UK Licensed
  • Welcome Bonus: 400% up to £2,000/€2,000 (first deposit)
  • Games: 700+ slots, live casino, sports betting
  • Safety Rating: 1.2/10 – Very Low (Casino Guru)
  • Status: NOT RECOMMENDED – Multiple withdrawal issues reported

What Is Mr Sloty Casino?

Mr Sloty Casino launched in 2020 as an online gambling platform operated by MRSL NV from Curacao. The casino markets itself as offering a generous welcome bonus and extensive game library, combining both casino games and sports betting under one roof. However, it has developed a concerning reputation for payment delays and poor customer service.

Key Features:

  • Over 700 casino games from providers like NetEnt, Microgaming, Yggdrasil
  • Sports betting section with 30+ sports
  • Bitcoin and cryptocurrency support
  • Non-GamStop casino (not regulated by UK Gambling Commission)
  • VIP program (invitation only)

Frequently Asked Questions About Mr Sloty Casino

Is Mr Sloty Casino Safe and Legitimate?

No, Mr Sloty is NOT considered safe by expert reviewers. The casino has a “Very low Safety Index of 1.2, demonstrating a significant deficiency in terms of fairness and safety” according to Casino Guru’s methodology. The casino operates under a Curacao license, which provides minimal player protection compared to UK or Malta licenses.

Major Red Flags:

  • Very high amount of restrained payouts in complaints from players when taking its size into account
  • Unfair Terms and Conditions that “can potentially be used against players to justify not paying out winnings”
  • No verification from UK Gambling Commission or other reputable regulators

Will I Actually Receive My Withdrawals?

This is the biggest concern with Mr Sloty. Player reviews consistently report withdrawal delays, with complaints like “Absolutely joke of a casino, three times i have withdrew and twice went back into my account, waiting over 6 months for my winnings, stay clear of these scammers”

Common Withdrawal Problems:

  • Players waiting 3+ months for withdrawals
  • Withdrawals cancelled and returned to player accounts multiple times
  • Customer support providing “same automated message” and unhelpful responses
  • Casino’s “history of not responding to complaints” according to mediation services

How Does the 400% Welcome Bonus Work?

The casino advertises a 400% bonus up to £2,000 on your first deposit, but this comes with severe restrictions:

Bonus Terms:

  • Minimum deposit: £20
  • Wagering requirement: 50x the bonus amount
  • Bonus is “sticky” (deducted upon first withdrawal)
  • Limited to slots games only
  • Must be used within 30 days

Warning: The high bonus is described as potentially being used “to lure you in and get your money” with players reporting difficulty actually withdrawing even after meeting requirements

What Games Can I Play?

Mr Sloty offers approximately 700 games including:

Game Categories:

  • Slots: Video slots, classic slots, progressive jackpots
  • Table Games: Blackjack, roulette, baccarat variants
  • Live Casino: Live dealer games (limited selection)
  • Sports Betting: 30+ sports with 200+ football markets

Software Providers:

  • NetEnt, Microgaming, Yggdrasil, Playtech
  • Amatic, Novomatic, Quickspin, Apollo
  • Vivo Gaming, EGT, Kajot, Wazdan

Important Note: There are no demo versions available – you must deposit to try games

What Are the Payment Options and Withdrawal Times?

Deposit Methods:

  • Credit/debit cards (Visa, Mastercard)
  • E-wallets (Skrill, Neteller, PayPal)
  • Cryptocurrencies (Bitcoin, others)
  • Bank transfers, Paysafecard

Withdrawal Methods:

  • Same as deposit methods
  • Advertised processing: 24-48 hours
  • Reality based on reviews: Weeks to months, if at all

Does Mr Sloty Have Customer Support?

Technically yes, but it’s widely criticized:

  • Live chat: Available but provides scripted responses
  • Email: support@mrslotymail.com (often bounces back or no response)
  • Phone: +44-3308087970 (reported as fake/non-working number)

Players report that support is “unhelpful and rude” and will “disconnect you when you question them about what happening with withdrawal”

Is Mr Sloty on GamStop?

No, Mr Sloty is not on GamStop. This means “punters on self-exclusion at UKGC sites can still register and play games at this casino with no restriction”. While this might seem like a benefit, it also means you have no UK regulatory protection.


Player Reviews: What Real Users Are Saying

Overwhelmingly Negative Reviews

Recent Player Experiences (2025):

Anonymous Player (Trustpilot): “I won £840 on march 25th 2025 its now may 21st 2025 and im still getting the same automated message its a SCAM CASINO they take your money but dont pay when you win”

Another Player: “I’ve been waiting since the 4th march for a payout and keep getting told the same rubbish every time that it will be sorted very soon But reading all the reviews it will never get payed Keep away from Mr Slotty”

Long-term Issues: “Absolute terrible company won on 25th dec held withdrawal for 3 months told me to withdraw again on 25th March. Got an email on 10th June sorry but we had a problem in the banking process please give card details… I really don’t think anyone will be paid out.”

The Few Positive Reviews

Some players report: “I eventually got paid out thanks to Surebet getting involved, Mr sloty contacted me were very apologetic gave me a £50 bonus and 100 free spins and i got paid out after 33 days of waiting”

However, even positive reviews mention excessive waiting times and requiring third-party intervention.

Common Complaint Themes:

  1. Withdrawal Delays: 2-6+ months waiting periods
  2. Poor Communication: Automated responses, no real help
  3. Account Restrictions: Sudden limitations without explanation
  4. Bonus Issues: Difficult to withdraw even after meeting wagering requirements
  5. Technical Problems: Games glitching, balances disappearing

Mr Sloty Sister Sites and Network

According to multiple sources, “there aren’t any” current Mr Sloty sister sites, as “several other casinos and iGaming sites on the MRSL N.V. platform… have all shuffled off the digital coil, which is a poetic way of saying they no longer exist”

However, some sources suggest connections to potentially related operators:

Possibly Related Sites:

Some reviews mention potential sister sites including:

Casino Jet

  • Focus: Similar gaming platform with extensive slots
  • Owner: Possibly related to MRSL NV network
  • Features: Launched 2019, 1,500+ games, cryptocurrency support
  • Warning: Similar concerns about legitimacy and withdrawals

Rouge Casino

  • Focus: Newer casino with 500+ games
  • Features: Video slots, table games, live casino
  • Concerns: Questionable credibility as it “claims to operate under a Master License without specifying the issuing institution”

Borengo Casino

  • Owner: ProMedia NV (potentially related network)
  • Features: 2,500-3,000 games from multiple providers
  • Issues: Similar withdrawal and verification concerns reported

Network Warning:

These operators “primarily target search terms related to ‘casinos not on Gamstop,’ a concerning practice that preys on vulnerable individuals with gambling addictions” and demonstrate “non-responsiveness to player complaints”


Games and Software

Mr Sloty offers a decent selection of games from reputable providers, though this doesn’t overcome the fundamental operational issues:

Slot Games (600+)

  • Popular Titles: Starburst, Gonzo’s Quest, Book of Dead, Mega Moolah
  • Providers: NetEnt, Microgaming, Yggdrasil, Playtech, Quickspin
  • Types: Classic slots, video slots, progressive jackpots

Table Games

  • Blackjack: Multiple variants
  • Roulette: European, American, French
  • Baccarat: Classic and variants
  • Poker: Video poker games

Live Casino

Limited selection compared to competitors, powered by Evolution Gaming and others.

Sports Betting

  • Sports: 30+ sports including football, basketball, tennis
  • Markets: 200+ football markets
  • Features: Pre-match and live betting, esports

Technical Issues: Players report that “the game’s glitch something stupid” and various technical problems


Bonuses and Promotions

Welcome Bonus Package

First Deposit: 400% match up to £2,000/€2,000

Additional Deposits: Up to £6,000 total across 5 deposits:

  • Second deposit: 100% up to £1,000
  • Third deposit: 50% up to £1,000
  • Fourth deposit: 25% up to £2,000
  • Fifth deposit: 100% up to £1,000

Ongoing Promotions

  • Reload bonuses with promotional codes
  • Free spins offers
  • VIP program (invitation only)
  • Monthly cashback offers

Critical Bonus Warnings:

  • High Wagering: 50x bonus amount
  • Sticky Bonus: Cannot be withdrawn, deducted on first withdrawal
  • Game Restrictions: Usually limited to slots only
  • Time Limits: Must be used within 30 days
  • Withdrawal Issues: Even meeting requirements doesn’t guarantee payout

Mobile Experience

Mr Sloty doesn’t offer a downloadable app, but “you can access the website from your phone’s browser and create a PWA, or web app”

Mobile Features:

  • Responsive web design
  • Full game library access
  • Account management
  • Deposit functionality
  • Live chat support

Mobile Issues:

  • No dedicated app
  • Some games may not work properly on mobile
  • Same withdrawal and customer service problems persist

Banking and Payments

Deposit Options:

  • Cards: Visa, Mastercard
  • E-wallets: Skrill, Neteller, PayPal
  • Crypto: Bitcoin, other cryptocurrencies
  • Other: Bank transfer, Paysafecard, Sofort

Withdrawal Methods:

  • Same as deposit methods
  • Minimum withdrawal: Varies by method
  • Maximum withdrawal: No clear limits stated

Processing Times (Advertised vs Reality):

  • Advertised: 24-48 hours
  • Reality: Weeks to months, with many players never receiving payments

Fees:

Information about fees is unclear and may vary by method.


Advantages and Disadvantages

✅ Potential Advantages (If the casino paid out):

  • Large game selection from reputable providers
  • Generous welcome bonus percentages
  • Sports betting integration
  • Cryptocurrency support
  • Not on GamStop (for some players)
  • VIP program available

❌ Major Disadvantages:

  • Very Low Safety Rating (1.2/10)
  • Widespread withdrawal delays and refusals
  • Poor/non-responsive customer support
  • Unfair Terms and Conditions
  • No reputable regulatory protection
  • High wagering requirements (50x)
  • Sticky bonuses that can’t be withdrawn
  • No game demos available
  • Technical issues reported
  • Potentially exploitative targeting of problem gamblers

Final Verdict: Stay Away From Mr Sloty

Overall Rating: 1.5/10 – NOT RECOMMENDED

Expert Recommendation: “You should avoid Mr Sloty until they clear all the complaints from unhappy customers. We’ve tried to help as many gamblers as we can, but until the problems are resolved, please choose another casino.”

Why You Should Avoid Mr Sloty:

  1. Payment Issues: Overwhelming evidence of withdrawal problems
  2. Regulatory Concerns: Only Curacao license with minimal player protection
  3. Customer Service: Consistently reported as unhelpful or non-responsive
  4. Expert Warnings: Multiple casino review sites warn against playing here
  5. Player Complaints: Hundreds of negative reviews across platforms

Who Should NEVER Play Here:

  • Anyone who values their money and wants to actually withdraw winnings
  • Players seeking reliable customer support
  • Those wanting regulatory protection
  • Anyone with a gambling problem (site may exploit vulnerabilities)

If You’re Already Playing Here:

  • Stop depositing immediately
  • Try to withdraw any remaining balance
  • Document all communications
  • Consider filing complaints with resolver services
  • Seek alternative casinos with better reputations

Safer Alternatives

Instead of risking your money at Mr Sloty, consider UK-licensed casinos that offer:

  • UKGC licensing and player protection
  • Proven track records of paying withdrawals
  • Responsive customer support
  • Fair terms and conditions
  • Lower wagering requirements

Responsible Gambling Warning and Safety Information

🚨 Critical Gambling Safety Warnings

If You Have a Gambling Problem: Mr Sloty and similar unlicensed casinos may deliberately target vulnerable players. If you’re struggling with gambling addiction, these sites can be particularly dangerous because:

  • They’re not on GamStop self-exclusion
  • They have minimal responsible gambling tools
  • They may exploit problem gambling behaviors
  • You have no regulatory protection if things go wrong

Warning Signs of Problem Gambling:

  • Gambling with money you can’t afford to lose
  • Chasing losses by increasing bet amounts
  • Lying about gambling activities to family/friends
  • Feeling anxious, depressed, or guilty about gambling
  • Neglecting work, relationships, or responsibilities due to gambling
  • Borrowing money or selling possessions to gamble
  • Unable to stop gambling despite wanting to

Where to Get Help:

UK Gambling Addiction Support:

  • GamCare: 0808 8020 133 (free, confidential helpline)
  • Gamblers Anonymous: In-person and online meetings
  • BeGambleAware.org: Resources and self-assessment tools
  • NHS Gambling Addiction Services: Through your GP

International Support:

  • Contact your local gambling addiction support services
  • Many countries have free helplines and counseling services
  • Online support groups and forums available

Safer Gambling Practices:

  1. Set Strict Limits: Decide beforehand how much you can afford to lose
  2. Use Licensed Casinos Only: Stick to UKGC, MGA, or other reputable licenses
  3. Never Chase Losses: Accept losses as the cost of entertainment
  4. Take Regular Breaks: Set time limits and stick to them
  5. Don’t Gamble When Upset: Emotional gambling leads to poor decisions
  6. Keep Gambling Social: Don’t isolate yourself while gambling
  7. Understand the Odds: The house always has an edge

Self-Exclusion Options:

  • GamStop: UK-wide self-exclusion for licensed operators
  • Individual casino exclusions: Most reputable casinos offer this
  • Banking blocks: Many banks can block gambling transactions
  • Software solutions: Gambling blocking apps and browser extensions

Remember:

  • Gambling should never be seen as a way to make money
  • Only gamble with money you can afford to lose completely
  • If gambling stops being fun, it’s time to stop
  • Help is available – you’re not alone

Final Safety Message:

The combination of an unlicensed casino with a terrible reputation for paying withdrawals makes Mr Sloty particularly dangerous for anyone with gambling problems. The large bonuses and “not on GamStop” marketing specifically target vulnerable players. Please choose licensed, reputable alternatives and remember that responsible gambling is the only safe gambling.


Conclusion

Mr Sloty Casino presents an attractive front with generous bonuses and a large game selection, but the reality is far different. With overwhelming evidence of withdrawal problems, poor customer service, and a very low safety rating from experts, this casino poses significant risks to players’ funds.

The simple advice: Stay away from Mr Sloty Casino. There are numerous licensed, reputable alternatives that will actually pay your winnings and provide proper customer support. Don’t be tempted by large bonuses that you may never be able to withdraw.

If you’re looking for online gambling entertainment, choose operators licensed by the UK Gambling Commission, Malta Gaming Authority, or other reputable regulators who put player protection first.

Remember: If it seems too good to be true, it probably is. Your money and peace of mind are worth more than any bonus offer.


This review was compiled from multiple sources and player testimonials as of August 2025. Casino terms and conditions may change, but the fundamental issues with Mr Sloty’s operations appear to be ongoing. Always verify current information and read all terms before depositing at any casino.

Disclaimer: This review is for informational purposes only. Gambling involves risk of loss. Only gamble responsibly with money you can afford to lose, and seek help if gambling becomes a problem.

Ups & Downs


Overview