Moon Games Casino was found to have very poor player support and received a Low Ranking

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Moon Games

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UK Online Casinos List Player Reviews of Moon Games Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Moog games online casino. When I look at online casinos, I cover four key areas. These being the promotions, payment options, game selection and support. So below I have covered each area for Moon games online casino and why it turned out to be a negative experience overall, despite it having one or two areas that are positive. However, I would not be playing here again, and I would also advise others to do the same, as there are far better options to be had out there.


Moon games offers a few different welcome bonuses including deposit£10 win up to 555 spins. This seems like a good offer, but the free spins are restricted to certain games and the games they are available on are boring and not even worth getting free spins on. I was hoping there would be more offers available than what is currently stated. I’m disappointed in the current selection and it is honestly not even worth making an account for. 


The payment options are a very important area these days, as players are now using modern e-wallet options are their method of choice. This site really needs to look at adding more of these options, as at present they offer just a limited few, which may even result in people looking elsewhere. It’s also stated you may get charged withdrawal fees, but it does not state how much they just tell you to contact their customer services which is not helpful at all. Moon games need to look at providing more payment methods and also more information as their FAQ page is not helpful in the slightest. For this reason alone, I will not be returning to this online casino again.


The game selection really offered much to be desired. It looks good from the outside, with selections for slots, jackpot and table games and live casino. This is why I was expecting something special but once you actually play that was far from the case. One point to make is that many of the games were very dates and clearly need removing for some new games that include some exciting new technology. This is clearly what is missing. They have numbers over quality, and it would be better to have more quality but less numbers in my opinion, less is more. Anyway, rather underwhelming to say the least. 


Moon games online casino offers the following customer support services, these being an email address, a phone number. These are the only contact methods available. I have tried all of the available phone numbers as there are three, one of them rings out, the other goes to voicemail and the other one does not even connect. The email addresses provided do not state what the reply times are. I am still waiting three business days later. 

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Moon Games Casino Sister Sites Conclusion

Overall as you can clearly see, it is a site that I was expecting great things, but it failed to live up to my expectations, it was just not good enough. They need to improve each area. If they want to rival other casinos they need to up their game, There are simply a lot better options to be had online. 

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