Matchbook Casino was found to have very poor player support and received a Low Ranking

2.1/5
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Matchbook

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UK Online Casinos List Player Reviews of Matchbook Casino

Below you will find the casino reviews by players at UK Online Casinos list

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MATCHBOOK INTRODUCTION

Matchbook online casino was a site I expected to not disappoint. Saying that it failed to hit the mark across all the key areas that I look for. The homepage is very small and looks rather tacky and boring to be honest, and this continued across the whole site. There are many online casinos that look a lot better than this one. Please see my sections below on what I have had to say about this online casino. I will not be returning to Matchbook online casino again.

PROMOTIONS AND OFFERS

The promotions section on this online casino are poor. The welcome package that can include free spins is useless as the free spins are only valid on a select few games. It took days for the free spins to even be credited into my account. There does not seem to be many rewards for new or even existing customers which I find strange.

The promotions here are very poor and rather disappointing. 

MATCHBOOK PAYMENT OPTIONS

The payment section on the site is very limited with only a handful of options to choose from. These being visa, mastercard, skrill, neteller and pay safe card. This isn’t good enough compared to other online casinos. Most players these days are looking for online casinos with E-wallet payment options available. Because there are not many of these options available this is likely to make players play elsewhere. It’s an area that needs improving right away. 

GAMES

The selection of games on this online casino are poor with only three categories being available to choose from. These being casino, live casino, sports, scratch cards. This is not a good mix to choose from at all in fact it is so limited. This being another reason as to why I would not return to this site to play again and I would advise other players to do the same.

MATCHBOOK CONTACT

The only contact method at Matchbook online casino is a live chat option, there is no email address, no phone number, no email submission form. I find this very poor. The live chat option does not always work which is very frustrating considering there are no other methods of contacting customer support. They need to look at adding some more contact option as soon as possible. I will not be returning to his online casino due to there being literally no customer support. The FAQ page is very basic with hardly any information on at all.

Find the best Matchbook Casino sister sites reviews here:

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  9. Genesis Casino
  10. Casinolab
  11. Casoola Casino
  12. Mr. Q Casino offers the best promotions amongst the Matchbook Casino sister sites
  13. Captain Spins

Highest Rated Matchbook Casino sister sites for UK players:

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Matchbook Casino Sister Sites Conclusion

It was another casino that needs a lot of working doing to it to be up to scratch with other online casinos. It did not live up to what I had expected of an online casino. The game section and customer support section are very weak areas that need updating ASAP the payment section is missing a variety of payment methods including e-wallets.my overall experience has been nothing but a negative one. I will not be returning and would recommend others to play elsewhere, there are better options out there.

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