Magical Wins Casino was found to have very poor player support and received a Low Ranking

1.6/5
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Magical Wins

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UK Online Casinos List Player Reviews of Magical Wins Casino

Below you will find the casino reviews by players at UK Online Casinos list

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MAGICAL WINS INTRODUCTION

Review on Magical wins online casino:

The home page gives off a rather classy looking home page compared to some other online casinos, it seems fairly easy to navigate around as well. Although this is a positive the same cannot be said for the rest of the casino. I have had a negative experience across this platform. Below you can see some sections where I have gone into more details as to why my experience turned out to be a negative one. 

PROMOTIONS AND OFFERS

There is a welcome bonus of £150 + 150 free spins. This is the only offer that is available. I was expecting there to be some more offers available than just the one. I have been left disappointed by this considering there is an ok number of games on this platform, you would have been expecting a lot more welcome offers for new customers and also some loyalty bonuses for existing payers. This is one of the reasons why I will not be returning to Magical wins online casino.

MAGICAL WINS PAYMENT OPTIONS

Payment options on this platform are limited to visa, mastercard, paypal, adyen. A very limited number of payments offers to choose from. Information is not stated on how long withdrawals can take, I have been waiting for a few days now and I have not had any further information from customer support either. The FAQ page gives the bare minimum information regarding payments, deposits and withdrawals. This is a real let down to any online casino site and another reason as to why I will not be returning to this one.

GAMES

Slots, blackjack, roulette, table games, video poker. A very small and limited number of games to choose from, the majority of the games seem older than I am, the technology is dated and slow. I have played all of these games at other online casinos; they need to look at adding in some new games that are their own. I was expecting there to be a better selection that what is on offer now.

MAGICAL WINS CONTACT

They have the usual FAQ page available, but this is very basic and does not offer much help at all. The only actual contact option is the live chat option, when you do eventually get through to someone, they do not seem that interested in helping resolve your issue. There needs to be more contact options available such as a phone number and a direct email address to start with. 

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Magical Wins Casino Sister Sites Conclusion

A limited selection of offers are available, slow and old games, lack of customer service, payment options are not the best. I can see why players come to this online casino and do not return. These are much better options out there to be had than this one. My experience at Magical wins casino has been nothing but negative, there is nothing positive that I will be taking away from my time at this online casino. I will not be returning to play here again or in the near future. 

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