Lucky Bets Casino was found to have very poor player support and received a Low Ranking

2.6/5
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Lucky Bets

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UK Online Casinos List Player Reviews of Lucky Bets Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Lucky Bets Introduction

When I look at online casinos, I cover four key areas. These being the promotions, payment options, game selection and support. So below I have covered each area for Lucky Bets online casino and why it turned out to be a negative experience overall, I would also advise others to do the same, as there are far better options to be had out there. The homepage has far too much going on for my liking there are too many games featured on the home page which just make it look tacky. 

Promotions And Offers

The welcome offer on Lucky Bets online casino is a welcome package of £200 plus 100 free spins on selected games only. This is the one and only promotion I can see on the website. A very poor offer considering this offer does not qualify for half the games across the website. I was expecting a lot more on offer than just the one promotion. Not very exciting for new or existing customers. I have not seen a casino with such a limited choice of promotions.

Lucky Bets Payment Options

The payment options on Lucky Bets online casino are limited with no that many options available. The main focus now is E-wallets this is what the majority of customers are now using including myself as they are a much safer method to use. Lucky Bets online casino need to look at adding a lot more of these options available to their payment methods. The only available payment methods are visa, mastercard and maestro.

Games

There is a wide selection of games to choose from on Lucky Bets online casino but the majority of them seem the same and to be honest a lot of them are dated and old. There needs to be a major revamp of the games and the different games sections. A lot of the games again don’t qualify for the welcome bonus which is quite pointless. I was expecting a much wider range of variety of games available at Lucky Bets online casino, it’s disappointing to say the least what they have available.

Lucky Bets Contact

The help and support on Lucky Bets online casino is limited with their only being a contact submission form and a live chat option. This area needs looking into right away and improving. They have a few previously asked questions and FAQ but nothing that seems to be that helpful. I was waiting over five days for a response via email. The live chat is really slow. This simply is not good enough and it would put me off returning for this in itself.

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Lucky Bets Casino Sister Sites Conclusion

In conclusion, it is very clear Lucky Bets online casino is lacking so many different areas that need improving and needs improving right away. The payment section is poor, the support section is also poor, it’s virtually non-existent. These areas need to be looked into as soon as possible to be honest. The game selection also needs a revamp with the dated games being removed and replaced with new exiting quicker games. I would recommend not playing and going elsewhere. 

Ups & Downs


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