Kings Casino was found to have very poor player support and received a Low Ranking

1.7/5
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Kings Casino

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UK Online Casinos List Player Reviews of Kings Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Kings Casino Introduction:

Casino Kings. This casino looks from the homepage that it could be a great casino to play on. It gives a classy, modern and clean look. But unfortunately, that was about it and it turned out to be a disappointing casino. It fell well short in a number of the key areas I look for. I have made some notes from the sections below. Casino Kings need to look at upgrading and updating all of the below sections.

Promotions And Offers:

Join today and get a 100% welcome bonus up to £100 plus 20 free spins on book of dead. There are a few other welcome bonuses and promotions available but not many. The majority of these sound great but you can only play the bonuses on certain games. There is little to no chance of actually winning anything from these bonuses, so it appears that they are good, but they really are not.

Payment Options:

Moving on to the payment section and Casino Kings say it usually takes 1-5 business days to pay-out which does not seem the case considering I was left waiting seven, so clearly not living up to what the website states. There are also only a handful of payment options to choose from. Some more payment options are needed especially some more E-wallet options as most players tend to use these now instead of other available payment methods. E-wallets are a much safer payment option for online casinos.

Games:

Games on Casino Kings seemed to be another good area on this site they offered a varied mix of games to choose from. I was excited to play some of the games that are available but was left disappointed as the games are so slow to play on and it takes a while to even place your bets. The games section appears lazy and sluggish. There needs to be new options added to this as soon as possible. It was very disappointing and not what I was expecting.

Contact:

I have looked across the support on the page and they offer a live chat option and also an email address. I tried to get in contact via the live chat option and was left waiting in the que for an hour, when I eventually got through to someone the live chat disconnected. It took four days to get a response via email which does not seem good enough. There is not a phone number available either. This is a clear section that needs a major improvement.

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Highest Rated Kings Casino sister sites for UK players:

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Kings Casino Sister Sites Conclusion:

Casino Kings is not up to scratch compared to the many other online casinos that are available. The games section, the customer service section and the bonus section are all so poor and need major work doing on all of them. The whole site needs work doing to it to be able to compete with other online casinos. There needs to be more payment options, more of everything to be honest. It just does not have that wow factor that a lot of online casinos do. I will not be returning to play at this online casino and I suggest you do the same.

Ups & Downs


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