Jaxx Casino was found to have very poor player support and received a Low Ranking

2.7/5
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Jaxx Casino

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UK Online Casinos List Player Reviews of Jaxx Casino

Below you will find the casino reviews by players at UK Online Casinos list

No Title

Rated 1.0 out of 5
March 25, 2021

Scam site… Offers are too hard to wager and those slots are not even legit , RTP is way below 96%

Avatar for Haim
Haim

No Title

Rated 1.0 out of 5
March 25, 2021

Held my withdrawals, very upset with the service.

Stay away! Luckily didn’t waste too much with them

Avatar for Doren
Doren

No Title

Rated 1.0 out of 5
March 25, 2021

really bad site they use excuses not to pay you when you win a fair amount. Tell you to see riskmanagement and then steal your money and just try to give you back the money you started with. They still owe me 4306.58$ and say they won’t pay me.

Avatar for Alan
Alan

No Title

Rated 1.0 out of 5
March 25, 2021

really bad site they use excuses not to pay you when you win a fair amount. Tell you to see riskmanagement and then steal your money and just try to give you back the money you started with. They still owe me 4306.58$ and say they won’t pay me.

Avatar for Allen
Allen

No Title

Rated 1.0 out of 5
March 25, 2021

This site is rigged, DO NOT PLAY ON IT!!! They will steal your money with bots and rigged hands. AA cracked 95% of the time, pocket 9’s might as well just fold them, same with JJ. I tried to cash my remaining $$ out, I was told it couldn’t be done at this time. Casino play is horrible and you will not win there either. It cost $400 to figure this rigged site out. Don’t play here! Please listen to my warning!

Avatar for JJJ
JJJ

Jaxx Casino Review

My review on Jaxx online casino will cover a key number of sections I look for at online casinos. Jaxx Casino has been nothing but a negative experience for me, everything about this online casino is dull and dated. The homepage has had minimal effort put into it and that clearly shows. I think this casino is one of the worst ones I have come across, I will not be returning to Jaxx online casino and I advise other players to go and play elsewhere for a better online casino experience.

PROMOTIONS AND OFFERS

You can earn free spins on a select few games to play on, the games available for the free spins are nothing to get excited about they are very dated games with poor graphics on. The free spins seem to be the only offer that is available which I don’t think is good enough to be honest. There are no rewards for being a loyal customer and there are no other offers for a new customer. They urgently need to look at adding more offers and promotions if they want to gain new customers and also keep the existing ones. I am not impressed at all by the offers on this platform, for this reason alone there is no way I will be returning to Jaxx casino.

PAYMENT OPTIONS

I cannot see any information on what payment methods are accepted which is not helpful at all. Most players like to view payment methods before deciding to make an account.

No mention of fees / charges or minimum / maximum deposits or withdrawals.

Need to look at adding in some e-wallet options.

GAMES

  • Slot games
  • Live dealer
  • Table games
  • Blackjack
  • Roulette
  • Poker
  • Jackpot slots

Very limited selection of games on this online casino. 

I am disappointed with the selection of games that are available, another reason I will not be returning to this online casino.

CONTACT

The only contact options available at Jaxx casino are an email address and two phone numbers, I have found the customer support to be really difficult to get hold of. I had no response via email, and it took me ages to get through to anyone on the phone. 

Find the best Jaxx Casino sister sites reviews here:

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  12. Mr. Q Casino offers the best promotions amongst the Jaxx Casino sister sites
  13. Captain Spins

Highest Rated Jaxx Casino sister sites for UK players:

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Jaxx Casino Sister Sites Conclusion

No mention of minimum or maximum deposits or withdrawals on the payments page.

Limited customer support available, no given turnaround time for a response to your query.

The only contact options are a phone number or an email address. Very limited payment options to choose from. The majority of the slot games seem to offer you the same bonuses / offers. Table games aren’t great to play on seem to be missing some features to keep you interested. Not a great number of bonuses / promotions to choose from for new or existing customers. States to be an incredible gaming experience when it does not seem to be that at all. There is not a frequently asked questions page to find out basic information even when you have made an account there still seems to be no further information on deposit / withdrawal limits or how much credit card fees are.

Ups & Downs


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