Jacks Pay Casino was found to have very poor player support and received a Low Ranking

2.4/5
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Jacks Pay

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UK Online Casinos List Player Reviews of Jacks Pay Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Jacks Pay Casino Introduction:

Jacks pay online casino, I have heard good things but unfortunately, I cannot see why. The homepage does not look great at all in fact it looks quite poor and tacky. I am disappointed with what I have seen on this online casino. The homepage is not the only tacky page it continues across the whole platform. Considering there are so many other casino sites to choose from I will not be coming back to this one. I have gone into more detail below. 

18+ 

Promotions and offers:

The promotion section did look good to start with, with quite a few different offers and promotions available. On the welcome offer I had to keep chasing this up before I was finally sent the free spins and the winnings on these are actually capped which is not made clear to start with. The welcome bonus is very poor and rather disappointing, I was expecting a lot more variety to choose from. The welcome bonus for all new players is get 300% deposit match plus get 100 free spins. Would be better if the spins were available for a few other games and not just the one.

Payment options:

Payment options on this site are limited to only a handful being available to choose from. This is not good enough when you are trying to compete with other online casinos. There needs to be more E-wallet options as players now are choosing this method over all others. The lack pf payment options will more than likely make players take their funds elsewhere.

This is an area that needs improving if they are to attract more new customers. Very limited compared to what other online casinos are offering. The available payment options are visa, mastercard, maestro, revolut, pay safe card, neteller and a few more. 

Games:

From what I had heard I was excited to see the games available on this casino. There were a few games I had not played before. However, it turned out to be a let down on the games side of things with not much of a different variety to choose from. I was expecting a much larger selection of new and fun up to date games. There needs to be more exciting games to pick from. The sections are slots, table games and others. A limited selection to choose from on Jacks pay.

Contact:

The help and support on the site are also an area that they need to look at improving right away. Jacks pay give the usual previously asked questions, a live chat option and this is it. There needs to be an email address and a phone number added. I struggled to get in contact with customer support. 

Find the Jacks Pay Casino Sister Sites reviews here:

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Jacks Pay Casino Sister Sites Conclusion:

It is clear that this online casino needs to update all of the above sections. The customer support, payment section and gaming sections are really poor not to mention the offers and promotions page. Compared to other online casinos this one seems really poor and that they have given up on keeping it up to date. I will not be returning to this online casino given there are so many better online ones to choose from. I would recommend other players to also do the same. 

Ups & Downs


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