JackpotCity Casino was found to have very poor player support and received a Low Ranking

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JackpotCity Casino 

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UK Online Casinos List Player Reviews of JackpotCity Casino 

Below you will find the casino reviews by players at UK Online Casinos list

No Title

Rated 3 out of 5
February 6, 2021

Decent casino experience with a variety of slot games, bingo etc..

However, I only have one issue and this is that the amounts that needs to be wagered before you can withdraw rack up to stupidly unrealistic amounts. I usually deposit at least £10 to £20 per month and my current wager amount is about £1,800 or slightly less but mine (and many other players) question to Touch Games Ltd is… Are these amounts realistic enough to ever be met to cash out?

The simple answer is No! I believe a better experience for all is that once all bonus credit has been spent then the wagering amount should be crushed to £0 allowing ease of play and a better payout system.

Avatar for Amanda

No Title

Rated 1 out of 5
February 6, 2021

The games are rigged, RTP has gotten worse for table games and slots. Don’t let them entice you with their promotional offers. Something is suspiciously sketchy about the returns you get, AVOID!

Avatar for Andrew

No Title

Rated 2 out of 5
February 6, 2021

Absolutely terrible! I received a email saying sign up and deposit £10 for 100 free spins. I signed up the account was verified and then upon trying to use the £10 I deposited it said my account was locked! I can’t play any games or take my money back! This is theft and they are saying it can take up to 2 days for someone to get back to me! It’s my bloody money!

Avatar for Rachel

No Title

Rated 1 out of 5
February 6, 2021

Dint even want to give one star, my account got hacked and they wouldn’t do anything. Blamed me for apparently giving out my details which I did not. So somebody hot to spend my money and all they offered was to close my account. Customer services are rubbish. Do not sign up they do not value customers at all.

Avatar for Patrik

JackpotCity Casino Review

JackpotCity is a certified online casino with a vast selection of fascinating and fair games. Online casino features over 500 exciting casino games.  Apart from that, the platform offers safe and secure banking options; some of these banking methods include MasterCard, Visa, Visa Electron, Neteller, Trustly, among others. The gambling site holds a license from Malta Gaming Authority.   

It will also interest you to learn that the casino site is certified by eCOGRA. Furthermore, the online casino features excellent customer support service. You can contact the support team via live chat and email.  

With a minimum deposit of $10, new can claim a bonus of up to $1600. This reward is spread over the first four deposits at the gambling site. Players also have the opportunity of participating in Jackpot games. Some of the jackpot games on this platform include the Wheel of Wishes and African Safari-themed Megah Moolah, with starting jackpots of $2 Million and $1 Million, respectively.  

The casino site features a detailed FAQ section that explains some of your questions. You can access all the games on your mobile device; the website is compatible with iOS and Android devices.  

JackpotCity Bonuses 

JackpotCity welcomes new players with exciting bonuses. The online casino offers a wide range of promotions, which are made available regularly. Notable among these offers include Daily Deal and Bonus Wheel. Daily Deal is unique to an individual player as it is dependent on the player’s gameplay.  Also, gamers can take a spin on the bonus wheel to win fantastic prizes. 

If you are a new player on the platform, you will qualify for a welcome bonus on your first four deposits. Below are the details of the JackpotCity welcome bonus: 

  • First Deposit Bonus: 100 percent bonus of up to $400 
  • Second Deposit Bonus: 100 percent bonus of up to $400
  • Third Deposit Bonus: 100 percent bonus of up to $400 
  • Fourth Deposit Bonus: 100 percent bonus of up to $400 

The validity period for these offers is seven days, and the wagering requirement is 70x, while the minimum deposit required to qualify for each reward is $10.  

Game Selection 

JackpotCity casino gives you access to over 500 engaging casino games. The game portfolio comprises slots, live casino, video poker, bingo, keno, and hosts of others. Also, the online casino features modern 5-reel video slots, as well as classic 3-reel slots.  Furthermore, there mobile casino slots and progressive jackpot slots, where you stand a chance of landing a mega jackpot win.   

Live casino games 

JackpotCity live games are powered by an award-winning software supplier, Evolution Gaming.  The live dealer section allows you to stream live casino games through your mobile or desktop device. 

JackpotCity Banking methods 

The casino site employs the latest SSL encryption technology to protect all transactions on the platform. JackpotCity features a vast selection of safe and secure banking options supported on the website. Below are some of these payment options: 

  • Visa Electron 
  • Visa 
  • Interac 
  • Skrill 
  • Neteller 
  • Trustly 


The experienced and responsive JackpotCity customer agents are available around the clock to attend to players’ requests. You can reach the agents via email or live chat. You can launch the live chat features on mobile and desktop devices. Furthermore, JackpotCity support is available in different languages.  

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  9. Genesis Casino
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  11. Casoola Casino offers the best promotions amongst the JackpotCity Casino sister sites
  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated JackpotCity Casino sister sites for UK players:


JackpotCity Casino Sister Sites Conclusion

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