Jackpot City Casino was found to have very poor player support and received a Low Ranking

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Jackpot City

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UK Online Casinos List Player Reviews of Jackpot City Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Jackpot city casino review, and there is no doubt that it looks like it could be a really great platform from the homepage. It gives a classy look to the online casino but unfortunately that was about it and it turned out to be really underwhelming from what I had expected when initially looking over the site. It turned out to fall well short in a number of the key areas I look for, from promotions, to the payment selection, the game selection and then the support. I have covered each section in some more detail below. I won’t be returning to this online platform again. 


£1600 deposit bonus 

Deposit 1: 100% Match Bonus up to £400

Make a first deposit and JackpotCity will double it with a bonus of up to £400.

Deposit 2: 100% Match Bonus up to £400

Get more playtime with a second match bonus, also up to a maximum amount of £400.

Deposit 3: 100% Match Bonus up to £400

Yet another match offer is available with a third deposit.

Deposit 4: 100% Match Bonus up to £400

Do it all again with another 100% match offer with a fourth deposit.

The minimum deposit required to qualify for each bonus is £10, with wagering requirements of 70x, and the offers must be claimed within 7 days after registering a new account.

These are the only offers available on this platform. I was expecting there to be a lot more than what is currently on offer.


The following payment methods are available at jackpot city casino.

Visa, mastercard, interac, idebit, trustly, skrill and neteller.

The payment options are a very important area these days, as players are now using modern e-wallet options as their method of choice. This site really needs to look at adding these options, as at present they offer just a limited few, which may even result in people looking elsewhere.


There are a few different options to choose from, Casino, Table, Slots, Bingo, Live casino, Roulette, Keno and more.

The live tables especially Roulette seem to lack a good connection as it takes a while to actually get into the game.

The slots selection is reasonably good, but they all seem too similar.


The only contact option available at jackpot City casino is a live chat option. I was left waiting in the queue for hours, when I eventually got through to someone, they did not seem that interested in even helping me. There needs to be more contact options added as just a live chat option is not good enough. 

Find the best Jackpot City Casino sister sites reviews here:

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  12. Mr. Q Casino offers the best promotions amongst the Jackpot City Casino sister sites
  13. Captain Spins

Highest Rated Jackpot City Casino sister sites for UK players:


Jackpot City Casino Sister Sites Conclusion

A very basic online casino did not seem entertaining at all. I am disappointed in what I have experience here. I was expecting there to be a lot more on offer than what there currently is. The contact and payment sections need a lot of work doing to them. The games are dated and need upgrading badly. I advise players to play elsewhere. 

Ups & Downs