Grand Hotel Casino was found to have very poor player support and received a Low Ranking

2.3/5
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Grand Hotel Casino

Grand Hotel Casino Sister Sites and Best Alternatives

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18+ · Affiliate links may earn us a commission. Offers are as listed on UK Casino Guide; eligibility and full casino terms apply.

UK Online Casinos List Player Reviews of Grand Hotel Casino

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INTRODUCTION TO GRAND HOTEL CASINO:

Grand hotel casino is a brand managed by Apollo entertainment limited a Maltese registered company. Apollo entertainment is licensed and regulated in Great Britain and the main currency is pound sterling. It was another recent online casino that I played for an extensive period of time and following this, I thought I would give this review to cover my overall experience playing. There were one or two positives to take away but overall it was a fairly negative experience and there are so many key fundamentals that the site is lacking. I have covered this in the sections below, from the promotions, to the payment options, the game selection and then finally the customer service on the site.

GRAND HOTEL CASINO PROMOTIONS AND OFFERS:

Get up to £560 on your first four deposits

First deposit 100% match bonus up to £100

Second deposit 50% match bonus up to £150

Third deposit 30% match bonus up to £150

Fourth deposit 20% match bonus up to £160

The above are the only bonuses / promotions available. Despite some of these being okay, overall it was fairly lacking when it came to the promotions on the site. One thing was clear was the turn over and they actually have you very little chance of actually winning anything and getting it out the site.

PAYMENT OPTIONS GRAND HOTEL CASINO:

  • Paypal
  • Neteller
  • Skrill
  • Instadebit
  • Paysafe card
  • Ilxium

These are the only payment options available on Grand hotel casino. This is another clear weak factor and they really need to look at adding many more e-wallet options, as they are the most popular these days, as they offer a much safer means of payment transactions, which I why I like to use them.

GAMES GRAND HOTEL CASINO:

Over 550 online games

Slots

Roulette

Video poker

Progressive games. No live casino games to choose from. The slot games tend to be very slow to play. Overall, it was another area that needs to be improved right away, with some new and exciting games to choose from, which you are not getting at present. Very underwhelming and this is anothey key reason, why I would not be returning to play.

GRAND HOTEL CASINO CONTACT:

Support email address support@crhelpdesk.com

Live chat option

24 hours 7 days a week

No phone number available to contact customer service at the grand hotel casino. It was actually difficult to get a quick and easy response from the site, which is what you want when playing on an online casino. This is therefore an area that they need to sort out right away and I am sure many other people are finding this another negative from the site.

Find the best Grand Hotel Casino sister sites reviews here:

  1. Casino planet
  2. Casigo
  3. Amazon Slots is a new Grand Hotel Casino sister site
  4. Race Casino 
  5. Fun Casino
  6. All British Casino is the most popular Grand Hotel Casino sister site amongst UK players
  7. Win British Casino
  8. Yako Casino 
  9. Genesis Casino
  10. Casinolab offers the best promotions amongst the Grand Hotel Casino sister sites
  11. Casoola Casino
  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated Grand Hotel Casino sister sites for UK players:

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Grand Hotel Casino Sister Sites Conclusion

Hardly any bonuses / promotions available at all.

Not a great amount of payment options to choose from

Contact options are limited takes a few working days to get a response

Games seem to be very slow and not up to speed 

Ups & Downs


Overview