Golden ace Casino was found to have very poor player support and received a Low Ranking

2.6/5
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Golden Ace

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18+ · Affiliate links may earn us a commission. Offers are as listed on UK Casino Guide; eligibility and full casino terms apply.

UK Online Casinos List Player Reviews of Golden Ace Casino

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Golden Ace Introduction:

Golden ace casino review, the homepage of the site is dull and boring with minimal effort put into it. Nothing about this platform seems to get your attention from the off, I was expecting it to be a lot better than it has turned out to be. I have covered some of the sections below from my overall experience on Golden ace, it’s safe to say the whole experience has been nothing but negative, nothing about this site is positive. I advise to use other platforms as this one is not up to the mark at all, I will not be returning.

Promotions And Offers:

The promotions and rewards on Golden ace are very limited and not very interesting at all. They don’t seem to offer new customers anything that’s worth signing up for, even for existing customers there is hardly anything to choose. Compared to other online casinos this one really is lacking in the department. I was expecting there to be more of a variety to choose from. All in all, a poor selection of offers and promotions. 

Payment Options:

The payment selections available are very limited with only a handful being available, I was expecting a lot more to be on offer. There are no e-wallets to choose from which is a massive put off in itself. They need to add more payment methods as half the payment methods I usually use at online casinos are not available which I am quite surprised at. It is also unclear on deposits and withdrawals with there being no information about this on their site. The FAQ page is utterly useless as well, not to mention how basic it looks. 

Games:

Golden ace only offers a few different selections of games to choose from, again very disappointed in this, I was expecting there to be more of a variety available to choose from. Compared to other online sites this one is really lacking on the games side of things; I can’t see how anyone would have a fun and enjoyable experience on this platform. 

Contact:

A live chat option is the only contact option available at Golden ace and it takes forever to get a response via this live chat option. I am surprised that there are no other contact options other than this. It is very disappointing that they do not seem to value their customers at all with offering such a limited choice of customer service. The FAQ page is absolutely useless as well with It providing no helpful information at all.

Find the best Golden Ace Casino Sister Sites reviews here:

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  6. All British Casino is the most popular Golden Ace Casino sister site amongst UK players
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  11. Casoola Casino
  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated Golden Ace Casino Sister Sites for UK players:

Golden Ace Casino Sister Sites Conclusion:

The lack of contact for customers clearly speaks for itself. I am shock that they don’t offer more contact options, it seems so hard to get in contact with anyone at this casino so if you need help urgently or quickly you will have no chance of that. The games are limited, the payment options are limited, the offers are limited all in all a very boring and limited online casino. I will not be returning. 

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