Flume Casino was found to have very poor player support and received a Low Ranking

2.1/5
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Flume Casino

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UK Online Casinos List Player Reviews of Flume Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Flume Casino Introduction

Since being furloughed since last summer due to the corona virus pandemic, I have been investing a lot of my free time in reviewing as many casino sites that I can, while also making the most of promotions and hopefully make myself a few quid. When conducting my reviews, I break it down into sections, I first look at promotions to are available, then payment options available (as well as my experiences using them), then Game selection / content and finally customer service. Hopefully my views and opinions can give you a heads up regarding this site and whether you feel it is or isn’t worth using.

Promotions

In terms of promotions, Flume Casino offer a 100% bonus on a £10 deposit as well as 10 free spins, compared to other sites I have played on this is extremely poor, they also expect you to wager any funds won from your spins 40 times which seems rather excessive. They also offer the occasional deposit bonus, so for example this weekend you can get a 25% bonus on a deposit up to £100 which again is less than appealing. 

Flume Casino Payments

The payment options are very important nowadays, as players are now using modern e-wallet options as their method of choice. This site really needs to look at adding these options, as at present they offer just a limited few, which may even result in people looking elsewhere. As I mentioned before I was also unable to collect my bonus as I was depositing via neteller which I think is unacceptable.

Game Selection

In terms of game selection Flume seems to be lacking some real quality content, from an outsider looking in there seems to be plenty of games to play but once I sifted through them, they seemed rather slow and dated. I would personally suggest having a look through your customers comments on certain games and maybe looking at your competitors most popular games and update your selection. I would much rather a smaller amount of quality games to play than an abundance of more dated and boring games. If you are too offer such a large selection of games, you should maybe look at using some form of structure to organise the games into different categories so the player can locate what they are looking for more easily. One final thing I feel that flume is missing is the presence of a live casino feature, which I something you want if you want to compete with your competitors.

Flume Casino Support

My experience using Flumes email support was far from ideal, I was first added to the back of 40-person long que and left waiting for almost an hour before was query was dealt with. Maybe they had been under staffed but nevertheless this sort of waiting time is still unacceptable and I would expect better.

Find the best Flume Casino sister sites reviews here:

  1. Casino planet
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  4. Race Casino 
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  6. All British Casino
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  9. Genesis Casino
  10. Casinolab offers the best promotions amongst the Flume Casino sister sites
  11. Casoola Casino
  12. Mr. Q Casino 
  13. Captain Spins is the most popular Flume Casino sister site amongst UK players

Highest Rated Flume Casino sister sites for UK players:

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Flume Casino Sister Sites Conclusion

Overall as you can see, I am pretty disappointed with my experience on Flume Casinos if they want to be at the top of such a competitive market, I would suggest looking at a few of the points I have mentioned and make some changes.

Ups & Downs


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