Extra Spel Casino was found to have very poor player support and received a Low Ranking

1.7/5
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Extra Spel

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UK Online Casinos List Player Reviews of Extra Spel Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Extra Spel  Introduction

My review on Extra Spel casino: My experience on this platform has been negative right the way through. There is no excitement or fun to be had on this platform. I was expecting this platform to disappoint, and it did. From rubbish welcome offers to slow customer service I have gone into more details below about my experience at Extra Spel.

Promotions And Offers

This welcome bonus offers free spins which are only available to play on select games which I find poor, the free spins should be available on more games not just a few. There needs to be more welcome offers and also some offers for existing customers. This is a massive negative for me the fact they do not seem bothered to welcome new or existing customers with some good attractive offers. Extra Spel casino need to upgrade this section.

Extra Spel Payment Options

Payment options at Extra Spel are paypal, visa, maestro, mastercard, neteller, pay safe card, skrill, trustly, zimpler. A very limited number of payment options are available. Extra Spel need to look in to changing this and especially adding some e-wallet options. The selection compared to other online casinos is simply not good enough.

Games

Extra Spel offers options from jackpot, slots ,blackjack, roulette, live casino, table games, video poker, arcade. Although there are a reasonably good number of games to choose from the majority of these are dated, slow and not very interesting at all. They need to look at adding in some new software to change this. The games on this casino are similar to other online casinos there are no new games on here that I have not previously played before.

Extra Spel Contact

The only support options are a live chat option or an email submission form.

I got a response via email four days later than its stated I would get a response. Clearly lacking on the customer service side of things. Extra Spel need to look at adding in a direct phone number, so it is easier to get in contact with the customer support team. I am disappointed in this section as customer support is critical to be able to get hold of them with ease. The live chat option does not seem up to the mark compared with other online casinos. 

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Highest Rated Extra Spel Casino sister sites for UK players:

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Extra Spel Casino Sister Sites Conclusion

Extra Spel have a very small selection of bonuses for new customers being the only one available the £10 first deposit welcome bonus offer. There are other offers available but nothing that really stands out. Payment options are quite limited there could be a number of more payment providers added. A lot of the spin games seem to be the same and offer the same prizes / bonuses. Customer support isn’t the easiest to get in touch with, replies via email are usually always out of the 24-hour response time stated. I will not be returning to Extra Spel and I advise other people to play elsewhere. 

Ups & Downs


Overview