Elf Slots Casino was found to have very poor player support and received a Low Ranking

2.1/5
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Elf Slots

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UK Online Casinos List Player Reviews of Elf Slots

Below you will find the casino reviews by players at UK Online Casinos list

No Title

February 16, 2021

Games constantly kicking you out, seems like a ploy to reduce your chance to win. Poor customer service. AVOID at all cost. I plan to send evidence to gambling Commission.

Avatar for Michelle
Michelle

No Title

February 16, 2021

I had problems with game freezing and took screenshots to show the time laps but didn’t get my free spins my amount never changed. Tried to send them once didn’t get a response. Attempted again and received an email saying it was an invalid email( which I clicked on their actual one).I also had problems today receiving my 100 usd free bonus. I clicked on it and received an error message. I went this route to see if it makes a difference. I love this game!!!

Avatar for Joe
Joe

No Title

February 16, 2021

They resolved the issue. Just like I said the money deposited also uses the name stitch. Another site that I play at uses the exact name. Problem could have been solved sooner if they had answered my original question. Which was “what name appears in our account when you deposit?” So I’ll change my rating to 3 stars

Avatar for Alan
Alan

Introduction

I have been dedicating a lot of my time recently to finding the best of online casinos and all that they have to offer, and Elf slots is in the firing line today. I am going to look at both positives and negatives of the site, below I will be touching on several aspects from promotions they offer. Also, what I thought of the payment’s aspect and the also the game selection and support features. So, you can then use this information before you go ahead and use or not use elf slots for yourself.

Elf Slots Promotions

For the first 31 days of opening your account with Elf Slots you can get up to 20% of losses back, cashback is calculated by working out a percentage of deposits minus withdrawals. This is an added bonus if like me you have started poorly. In terms of a deposit bonus Elf Slots offer a spin on their ‘Turbo Wheel’ for every £100 you deposit, which you can then go on to win lots of free spins or even amazon vouchers, which is new to me! All bonus’s must be wagered x65. I would personally prefer more in terms of a matched cash deposit for my bonus and there are better options for your money elsewhere.

Payment

The payments section is one of the most important areas to look at when joining a new casino site. Users are now looking for the most up to date and modern forms of depositing their money, using different e-wallet options. Elf slots would definitely benefit from taking a look at several of their competitors to see how to improve their service.

Game Selection

Although only starting back in 2018, Elf Slots have a great selection of Slot games with a selection of more than 600 games already with classics such as Mega Moolah, Starburst and also Fluffy Favourites. There are also a pretty lacklustre selection bingo games and also casino classics which left me wanting. Finally, in terms of live casino this is also lacking, and a feature I would like to see if I was to continue to use Elf Slots.

Elf Slots Support

After looking round the home page for a while, I finally came across the hidden ‘contact us’ tab. I was met by the dreaded list of automated answers, which I know they believe will save themselves time, but it really just is an inconvenience to the user. I then had to resort to an email correspondence which turned out to also be more hassle than it was worth taking almost 48 hours to get a response, not an experience I would wish upon anyone.

Find the best Elf Slots Casino sister sites reviews here:

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  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated Elf Slots Casino sister sites for UK players:

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Elf Slots Casino Sister Sites Conclusion

Overall, I feel slightly let down by what Elf Slots has to offer. I would look at bringing in a more enticing deposit bonus scheme as well as a more regular loyalty scheme to keep customers interested. I would also expect the guys to bring in a decent live casino aspect to their page and finally I would expect a fast response live chat feature to help assist customers in trouble. 

Ups & Downs


Overview