Dukes Casino was found to have very poor player support and received a Low Ranking

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Dukes Casino

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UK Online Casinos List Player Reviews of Dukes Casino

Below you will find the casino reviews by players at UK Online Casinos list

No Title

Rated 2 out of 5
February 15, 2021

pretty bad experience honestly, the casino bonuses itself are good and games, but the customer helper are so clueless , dont know if its just luck or something but they could not give the list of games that are not allowed, how it can be so hard to give simple list??? also they are so slow to answer too :=)

Avatar for Bobby

No Title

Rated 1 out of 5
February 15, 2021

Dont bother trying to use the live chat support. I just ended up wasting most of my afternoon and evening going round in circles trying to get my password reset in the end i just gave up. I can bet you that the reply to this will tell me get in touch via online support too, ironic! I’ll take my money elsewhere cheers for nothing!

Avatar for Cheryl

No Title

Rated 1 out of 5
February 15, 2021

AVOID. You are just handing them money with every deposit.

Avatar for Janet

No Title

Rated 3 out of 5
February 15, 2021

3 weeks now waiting for my withdrawal to bank they kept reversing it back to my casino account due to them not paying attention to detail disgusting how long it’s taking to be paid out my winnings and I’m still waiting horrible pay out methods and not the best customer service either really should be 1 star but I’m being generous

Avatar for Louise

Dukes Casino Review

The next site on my list to review was Dukes casino. When I look at online casinos, I cover four key areas. These being the promotions, payment options, game selection and support. So below I have covered each area for Dukes casino and why it turned out to be a negative experience overall, despite it having one or two areas that are positive. However, I would not be playing here again, and I would also advise others to do the same, as there are far better options to be had out there.


The promotions section on the site, is the one area that I have taken away as a positive. It does not make up for the rest of the site, but they do offer a whole host of different promotions. The welcome bonus is not the best, but they have a full page of different ones you can use, which is better than I have seen elsewhere recently.


The payment options are a very important area these days, as players are now using modern e-wallet options as their method of choice. This site really needs to look at adding these options, as at present they offer just a limited few, which may even result in people looking elsewhere.

Dukes Casino Game Selection

The game selection really offered much to be desired. It looks good from the outside, with areas for slots, casino, live, jackpots, casual, favourites and even more. This is why I was expecting something special but once you actually play that was far from the case. One point to make is that many of the games were very dated and clearly need removing for some new games that include some exciting new technology. This is clearly what is missing. They have numbers over quality, and it would be better to have more quality but less numbers in my option. Anyway, rather underwhelming to say the least.

Dukes Casino Support

They have a big section for support at the top, so I was finally hoping to have found an online casino that is efficient in this area and don’t just say they are. They offer a 24/7 live chat, but this seems to be the only area that you can get hold of them. Okay but as per usual when you want the help, you go onto here and are left waiting in a queue. It said I was 24th in the queue and it meant I was sat waiting for nearly 40 minutes until finally getting through. This is a clear area that needs improving on.

Find the best Dukes Casino sister sites reviews here:

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  12. Mr. Q Casino 
  13. Captain Spins offers the best promotions amongst the Dukes Casino sister sites

Highest Rated Dukes Casino sister sites for UK players:


Dukes Casino Sister Sites Conclusion

Overall as you can clearly see, it is a site that I was expecting great things, but it failed to live up to these expectations. Despite the promotions being an area that is fairly positive, overall, it was just not good. They should look at improving each of these areas, if they want to rival that of many other casinos that are now hitting the market. There are simply a lot of better options to be had.

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