Cozyno Casino was found to have very poor player support and received a Low Ranking

1.8/5
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Cozyno

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UK Online Casinos List Player Reviews of Cozyno Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Cozyno Casino Introduction:

Cozyno casino looks like a great casino from the homepage it looks clean, tidy and entertaining. This however turned out to not be the case unfortunately. I had expected the rest of the casino to live up to how the homepage looked and this simply was not the case. It did not meet the key areas that I look for when reviewing an online casino which consist of the promotions, to the payment section, the game selection and then the support. I have listed some points for each of these below.

Promotions And Offers:

There are some banners on the homepage showing you some of the offers that Cozyno casino have available. One of them seems great10% welcome bonus up to £5000 plus free spins, the problem with this welcome offer is that you can only use the free spins on a limited number of games. Then trying to get a pay-out for winning anything with this offer is a nightmare I have struggled to get my returns from winning off of this promotion. Cozyno casino don’t seem to offer much for new or existing customers to be honest which is quite a let-down compared to some other online casinos that I play at.

Payment Options:

Moving onto the payment section and Cozyno casino say it usually takes a few business days to pay-out, well I was left waiting seven, so clearly not up to scratch. They also offer a very limited few payment options. E-wallet options are now a huge go to payment option for most online casino players they provide a much safer means of payment. Paradise 8 casino needs to add more E-wallet payment options to their site.

Games:

The categories of games to choose from on this online casino are live casino, blackjack, online roulette, online slots and poker games. I was excited for these but met with some outdated games that need to be upgraded urgently. The game selection did not match up to the rest of the site. Cozyno casino need to look at getting some new and more updated games added to their website. This was very disappointing and not what I had expected.

Contact:

Cozyno casino have a basic FAQ page which offers a few simple answers to some questions that you may have. There is a phone number available which I tried to call a few times and it did not seem to work. The time I did get through I was left on hold in a queue for around 50 minutes, before I finally was speaking to someone who did not seem interested in helping me at all. There is an email address available also with no stated turnaround time for a response. This is an area that needs improving.

Find the best Cozyno Casino Sister Sites reviews here:

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  6. All British Casino is the most popular Cozyno Casino sister site amongst UK players
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  9. Genesis Casino
  10. Casinolab offers the best promotions amongst the Cozyno Casino sister sites
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  13. Captain Spins

Highest Rated Cozyno Casino Sister Sites for UK players:

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Cozyno Casino Sister Sites Conclusion:

It was another casino that needs a lot of working doing to it to be up to scratch with other online casinos. It did not live up to what I had expected of an online casino. The game section and customer support section are very weak areas that need updating ASAP. I will not be returning and would recommend others to play elsewhere. 

Ups & Downs


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