Cosmic spins Casino was found to have very poor player support and received a Low Ranking

2/5
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Cosmic Spins

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18+ · Affiliate links may earn us a commission. Offers are as listed on UK Casino Guide; eligibility and full casino terms apply.

UK Online Casinos List Player Reviews of Cosmic Spins Casino

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Cosmic spins Casino Introduction:

Cosmic spins is a casino I was expecting to disappoint, and it did from the off. It failed to meet my expectations in all of the below areas I like to cover. The homepage looked rather boring and tacky and that really continued across the rest of the site. There are much better online casinos to choose from these days, so with this being the case I have gone into more detail below about why it fell below par in the areas below.

Promotions And Offers:

Welcome offer £150 plus 150 free spins seems like an ok welcome offer but the winnings are capped, and you can only play with this on certain games. There are a select few other offers and bonuses but nothing to get excited about. The welcome offer took ages to actually be credited to my account which was highly frustrating, I was expecting it to be an instant offer in my account, but this was not the case, and it took a while for customers services to make this available to me. 

Payment Options:

The payment section seemed to be the only reasonable section of all, they offer a variety of different payment methods including some e-wallets which are now the preferred method of payment. Although the payment methods are good, transaction times from this platform are not. It took me over a week to have my funds available and customer services were not helpful to say the least.

Games:

Slots, Jackpots, Roulette, Poker, Blackjack, Video poker and more.Not the biggest selection to choose from but also not the worst. One thing I will state is that the games available seem very dated and not up to date with today’s technology. I did not enjoy myself on any of the games available at Cosmic spins. Everything about the gaming section was slow which is quite frustrating when you are trying to have an exciting gaming experience. Cosmic spins need to look at updating their games selection as soon as possible to be in contention with all the other online casinos. 

Contact:

The customer support team is stated to be available from Monday To Sunday 6 am to 10pm GMT there is an email address, but the replies time are not stated. The live chat option that is available is awful. It took me over four business days to get a response regarding a query I had about my withdrawal. They need to add a contact phone number or two so it’s easier to get through to some directly and right away. 

Find the best Cosmic spins Casino Sister Sites reviews here:

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Highest Rated Cosmic spins Casino Sister Sites for UK players:

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Cosmic spins Casino Sister Sites Conclusion:

A negative experience all round at Cosmic spins, I was expecting this platform to offer a lot more than it actually did. The whole casino needs an upgrade including all of the above sections. I will not be returning to this online casino due to the poor selection of offer and games available, not to mention the limited customer service contact options. There are simply so many better online casinos out there. I advise other players to not play on Cosmic spins.

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