Come On Casino Review and Best Sister Sites
Comprehensive Come On Casino Review 2025: Established Brand, Mixed Results
Quick Summary
Come On Casino is a well-established online casino and sportsbook launched in 2008, operated by Co-Gaming Limited (part of ComeOn Group, owned by Cherry AB). While the platform holds multiple licenses including Malta Gaming Authority and operates in several regulated markets, our investigation reveals significant concerns about customer support quality, aggressive marketing practices, and withdrawal processes that potential players should carefully consider.
Overall Rating: 6.5/10 – Established but with notable operational issues
Frequently Asked Questions About Come On Casino
Is Come On Casino Safe and Licensed?
Yes, Come On Casino operates under multiple licenses from respected jurisdictions:
- Malta Gaming Authority (MGA) – Primary license for EU operations
- Swedish Gambling Authority – For Swedish market operations
- Dutch Gambling License – Recently acquired in 2022 for Netherlands market
- Danish Gambling Authority – For Danish operations
However, it’s important to note that Come On Casino lost its UK Gambling Commission license in 2019 and is no longer available to UK players.
What Welcome Bonus Does Come On Casino Offer?
Come On Casino offers a relatively modest welcome package:
- 100% deposit bonus up to €25 (approximately £22)
- Minimum deposit: €25
- Wagering requirement: 35x (bonus + deposit)
- Valid for: Sports betting and casino games
This welcome offer is significantly smaller than many competitors, reflecting the casino’s focus on establishing long-term player relationships rather than attracting customers with large initial bonuses.
What Games Can I Play at Come On Casino?
Come On Casino offers an extensive gaming library featuring:
Slots: Hundreds of video slots from top providers including NetEnt, Microgaming, Play’n GO, Yggdrasil, Thunderkick, and Red Tiger Live Casino: Professional dealer games including Lightning Roulette, Infinite Blackjack, Speed Baccarat, and exclusive Ruby Lounge tables Table Games: Classic casino games like roulette, blackjack, baccarat, and poker variants Sports Betting: Comprehensive sportsbook covering major sports including football, basketball, tennis, and more Game Shows: Live entertainment games like Crazy Time, Deal or No Deal, and Monopoly Live
How Fast Are Withdrawals at Come On Casino?
Withdrawal experiences at Come On Casino appear to be mixed based on player feedback:
- Processing Time: Varies significantly by payment method and player status
- Verification: KYC process required before first withdrawal
- Methods: Bank transfer, e-wallets, and card withdrawals available
- Limits: Vary by player level and payment method
Player Warning: Multiple reviews mention difficulties with withdrawal processes and requirements for extensive documentation.
What Payment Methods Are Available?
Come On Casino supports various payment methods including:
- Credit/Debit Cards: Visa, MasterCard
- E-Wallets: Skrill, Neteller, MuchBetter
- Bank Transfers: SEPA and international transfers
- Regional Methods: Trustly, Paysafecard, Sofort
- Canadian Options: Interac (for Ontario players)
Who Owns Come On Casino and What’s Its Current Status?
Ownership Structure:
- Parent Company: Cherry AB (Swedish publicly traded company)
- Operator: Co-Gaming Limited (Malta-based subsidiary)
- Investment: Owned by private equity firm Bridgepoint
Important Development: As of October 2024, Cherry AB is actively seeking to sell the entire ComeOn Group, including Come On Casino, with an estimated valuation of €500 million. This potential sale adds uncertainty to the casino’s future operations and stability.
Major Concerns and Red Flags
1. Loss of UK License and Market Exit
Come On Casino lost its UK Gambling Commission license in 2019 and is no longer available to UK players. This represents a significant regulatory setback and limits the casino’s credibility in major regulated markets.
2. Parent Company Financial Troubles
Cherry AB, the parent company, is actively seeking to sell ComeOn Group due to market challenges and regulatory pressures. This creates uncertainty about the casino’s future stability and investment in platform improvements.
3. Aggressive Marketing Practices
Multiple players have complained about excessive email spam, with one reviewer noting “they spam your email about ten times per day (no joke), any company that has to do this is a red flag.”
4. Customer Support Issues
Consistent reports of poor customer support quality, including:
- Slow response times (48+ hours)
- Unhelpful representatives
- Difficulty resolving player issues
- Limited support availability
5. Withdrawal Difficulties
Player reviews consistently mention problems with withdrawal processes, including:
- Extensive documentation requirements
- Lengthy processing times
- Unexpected account restrictions
- Difficulty accessing funds
Player Reviews: A Mixed Picture
Our research reveals polarized player experiences:
Negative Experiences:
Spam and Aggressive Marketing: “Complete garbage. All they do is spam your email about ten times per day (no joke), any company that has to do this is a red flag anyways. Never deposit here unless you want to throw your money in the garbage.”
Fraudulent Allegations: “What a cheat site…horrible owners…what a bunch of crooks…can’t even have a nice time on this site so full of huge bots roaming each hand…crooks all!!!!”
Withdrawal Problems: “After by some miracle turning over my £100 deposit and turning a profit after my wagering requirements, it was some procedure to actually try and withdraw some cash from my account, I’ve had to battle to actually get my own money.”
Poor Customer Service: “Customer support? What customer support, there seems to be ZERO concern for the customers once the money has been deposited. I had to give up eventually after attempted to contact the customer service via the email contact, my email was met with a brick wall.”
Limited Game Selection: “Come on really was a colossal disappointment, one of the worst selection I’ve personally used in terms of slots, and then the live casino was extremely slow and outdated.”
Positive Experiences:
Smooth Operations: “I’m new to ComeOn Casino, and so far I’ve had no issues depositing or withdrawing payments to/from the casino. I enjoy the casino’s UI; it’s really appealing and I really like the extra benefits they provide.”
Reliable Platform: “It got off to a good start, with both games and payments running smoothly. After losing a significant amount of money, I was ultimately requested to verify my account, which I did and everything went pretty smoothly.”
App Functionality: “ComeOn is so simple and convenient to setup a new account for the first time. Their verification process is super fast and withdrawals are allowed immediately without any hassles.”
Mixed Reviews:
Improved Recently: “It was the most useless casino for me till around 2-3 months ago but now it has been one of the most reliable casinos for me to deposit and withdraw funds without issue.”
Sister Sites: The ComeOn Group Network
Come On Casino is part of the extensive ComeOn Group (Co-Gaming Limited), which operates 13+ casino brands. Here are the notable sister sites:
Mobilebet – Mobile-Focused Gaming Platform
Originally launched during the early mobile gaming era, Mobilebet maintains a simplified, mobile-optimized design with green and black color schemes. The platform focuses on providing streamlined mobile casino and sports betting experiences, though it’s no longer available to UK players since 2019.
Get Lucky Casino – Classic Casino Experience
Get Lucky Casino offers a traditional online casino experience with a 100% first deposit bonus up to €50. The platform features games from providers like Gamomat, Microgaming, NetEnt, and Evolution Gaming, with popular titles including Golden Nights and Savanna Moon.
Snabbare Casino – Swedish Fast-Play Platform
Launched specifically for the Swedish market, Snabbare.com (meaning “Faster”) promises ultra-fast withdrawals within 15 minutes and instant play without time-consuming registration. This Malta-licensed platform targets Swedish players seeking rapid gaming experiences.
Hajper Casino – Premium Gaming Experience
Hajper Casino positions itself as a premium gaming destination within the ComeOn Group network, offering enhanced VIP services and exclusive gaming experiences for high-value players.
Galaksino – Space-Themed Gaming
Galaksino features a cosmic theme and offers a wide range of slots and casino games with a focus on interactive and visually appealing gaming experiences.
Blitzino – Fast-Paced Gaming
Blitzino emphasizes quick and exciting gaming sessions with rapid-fire gameplay and instant rewards, targeting players who prefer high-energy casino experiences.
Important Note: All sister sites in the ComeOn Group face the same ownership uncertainty due to Cherry AB’s plans to sell the entire operation.
Technical and Operational Assessment
Platform Strengths
- Multi-Platform Support: Available on desktop, mobile, and dedicated apps
- Game Variety: Extensive library from reputable providers
- Live Casino: Professional live dealer games with exclusive Ruby Lounge
- Sports Integration: Combined casino and sportsbook platform
- Multiple Licenses: Operations in several regulated markets
Platform Weaknesses
- Outdated Interface: Some players report slow and dated live casino experience
- Limited Promotions: Modest welcome bonus compared to competitors
- Support Quality: Consistent complaints about customer service
- Market Restrictions: No longer available in key markets like the UK
Mobile Experience
Come On Casino offers dedicated mobile apps for iOS and Android, featuring:
- Full game library access
- Live casino functionality
- Sports betting integration
- Secure payment processing
- Push notifications for promotions
Licensing and Regulatory Status
Current Valid Licenses
- Malta Gaming Authority: Primary license for EU operations
- Swedish Gambling Authority: For Swedish market operations
- Dutch Gambling License: Recently acquired for Netherlands expansion
- Danish Gambling Authority: For Danish market operations
Lost Licenses and Market Exits
- UK Gambling Commission: License lost in 2019, no longer serves UK players
- Potential Future Changes: Pending sale may affect licensing arrangements
Compliance Issues
The loss of the UK license suggests potential compliance issues or strategic decisions to exit highly regulated markets.
Financial Stability Concerns
Parent Company Sale
Cherry AB’s decision to sell ComeOn Group raises several concerns:
- Operational Continuity: Uncertainty about future platform investment
- Licensing Stability: New ownership may affect regulatory relationships
- Player Funds Security: Questions about fund protection during ownership transition
- Service Quality: Potential reduction in support and development resources
Market Valuation
The estimated €500 million valuation suggests ComeOn Group remains a valuable asset, but the forced sale indicates financial pressure on the parent company.
Pros and Cons
Pros ✅
- Established brand with 15+ years of operation
- Multiple valid licenses from respected jurisdictions
- Extensive game library from top providers
- Combined casino and sportsbook platform
- Professional live dealer games with exclusive tables
- Mobile apps available for iOS and Android
- Operations in several regulated European markets
- Integration with sports betting and live streaming
Cons ❌
- Lost UK Gambling Commission license (no UK players)
- Parent company actively seeking to sell the operation
- Consistent customer support quality issues
- Aggressive email marketing practices
- Modest welcome bonus compared to competitors
- Reports of withdrawal difficulties and delays
- Outdated aspects of platform design
- Limited promotional offers for existing players
- Uncertain future due to ownership changes
Industry Context and Competition
Market Position
Come On Casino operates in highly competitive European markets where it faces established competitors with stronger promotional offers and better customer satisfaction ratings.
Competitive Disadvantages
- Limited Promotions: Smaller bonuses than most competitors
- Support Issues: Poor customer service reputation
- Market Access: Loss of major markets like the UK
- Ownership Uncertainty: Potential sale creates instability
Potential Advantages
- Regulatory Compliance: Valid licenses in key markets
- Platform Integration: Combined casino and sports betting
- Established Brand: Long operational history since 2008
Better Alternatives to Consider
Given the concerns about Come On Casino, consider these alternatives:
For UK Players:
Since Come On Casino is not available to UK players, consider UKGC-licensed alternatives:
- Casinos with current UK licenses offer superior player protection
- Better customer support and dispute resolution
- More generous welcome bonuses and promotions
For European Players:
- MGA-Licensed Casinos: With better customer satisfaction ratings
- Newer Platforms: With modern interfaces and generous promotions
- Established Operators: With stable ownership and clear future direction
Key Features to Look For:
- Current and valid licensing in your jurisdiction
- Positive customer reviews and satisfaction ratings
- Responsive customer support with multiple contact methods
- Fair and competitive bonus terms
- Stable ownership and clear operational direction
Responsible Gambling and Safety Warnings
⚠️ IMPORTANT CONSIDERATIONS ⚠️
While Come On Casino is licensed and regulated, the combination of ownership uncertainty, customer service issues, and aggressive marketing practices requires careful consideration.
Risk Mitigation Strategies:
- Verify Current Status: Confirm the casino’s operational status and licensing
- Test Support: Contact customer service before depositing to assess responsiveness
- Read Terms Carefully: Understand withdrawal requirements and restrictions
- Monitor Communications: Be prepared for frequent marketing emails
- Stay Informed: Follow news about the potential sale and ownership changes
Responsible Gambling Resources:
If you’re struggling with gambling addiction, contact:
- GamCare: 0808 8020 133 (free, confidential helpline)
- Gamblers Anonymous: www.gamblersanonymous.org.uk
- BeGambleAware: www.begambleaware.org
- Malta Responsible Gambling Foundation: www.rgf.org.mt
- Swedish Gambling Authority: For Swedish players
- ConnexOntario: For Canadian players
Important Reminders:
⚠️ Only play at casinos available in your jurisdiction ⚠️ Never gamble more than you can afford to lose ⚠️ Set strict limits before you start playing ⚠️ Research current ownership and operational status ⚠️ Test customer support before making significant deposits ⚠️ Be aware of potential changes due to ownership transition
Final Verdict
Come On Casino presents a complex case of an established operator facing significant challenges. While the casino maintains valid licenses and offers a comprehensive gaming platform, the combination of ownership uncertainty, customer service issues, and aggressive marketing practices creates notable concerns.
The Evidence:
- 15+ years of operation demonstrates longevity
- Multiple valid licenses provide regulatory oversight
- Parent company sale creates uncertainty about future stability
- Loss of UK license indicates potential compliance issues
- Consistent customer complaints about support and withdrawals
- Modest promotions compared to competitive market standards
Who Might Consider Come On Casino:
- Players in licensed markets (Sweden, Malta, Netherlands, Denmark)
- Experienced gamblers comfortable with established operators
- Sports betting enthusiasts seeking combined casino/sportsbook platforms
- Players prioritizing regulatory oversight over promotional value
Who Should Look Elsewhere:
- UK players (casino not available)
- Players seeking generous welcome bonuses and promotions
- Those requiring responsive customer support
- Players uncomfortable with ownership uncertainty
- Anyone sensitive to aggressive marketing practices
Bottom Line: While Come On Casino operates legitimately under proper licenses, the ownership uncertainty, customer service issues, and loss of major markets like the UK suggest players may find better value and experience with alternative operators.
Our Recommendation: CONSIDER ALTERNATIVES unless you specifically need access to the ComeOn Group’s unique features or operate in markets where superior alternatives aren’t available.
Stay Informed: If you choose to play at Come On Casino, monitor news about the potential sale and be prepared for possible changes in operations, support quality, and platform features as ownership transitions occur.