Cleopatra Casino was rated 2/5 by Casino players for poor support and difficulties cashing out.

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Cleopatra Casino

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UK Online Casinos List Player Reviews of Cleopatra

Below you will find the casino reviews by players at UK Online Casinos list

No Title

Rated 2 out of 5
February 6, 2021

I had problems with game freezing and took screenshots to show the time laps but didn’t get my free spins my amount never changed. Tried to send them once didn’t get a response. Attempted again and received an email saying it was an invalid email( which I clicked on their actual one).I also had problems today receiving my 100 usd free bonus. I clicked on it and received an error message. I went this route to see if it makes a difference. I love this game!!!

Avatar for Robyn

No Title

Rated 1 out of 5
February 6, 2021

What is the reason there’s no contact number? Email been taking forever to be answered. “24/7” customer support but reps only reply around midnight? Crazy.

Avatar for Stephanie

No Title

Rated 2 out of 5
February 6, 2021

Well I phoned up today. This situation started Friday when I withdrew my winnings. The amount does not matter if it is high or low. I was very glad that I withdrew as I usually don’t. I first took to the web wondering why it has not gone in my account yet. I was massively and suddenly disappointed and in shock. Thinking it’s a scam I am not going to get paid. The best thing to do is never trust he say she say and to speak to that person or company yourself as I did when I just phoned And I am very certain to get paid with in couple days they want people to stay not to go away phone them don’t get mad and listen bet you sort it out

Avatar for Rhys

Cleopatra Casino Review

Having now played on endless online casinos around the world, I thought I would review the Cleopatra one, following a decent amount of time playing on this. This is following checking through the process of promotions, to payments and then of course the game selection and whether there is something for everyone. Also, whether you can get the support you need when visiting the platform and if you have any problems that arise. It was clear from the off that this was going to be a negative experience in comparison to many others, so I would read this before you play on the Cleopatra casino.


For most players when they are looking at a casino to play on, then the promotions are the most important factor. With the online casino market these days being so competitive, you can now pick up some incredible deals due to this and it can really help with having some success on these sites. With the Cleopatra casino this was the first major negative and the promotions were extremely poor in comparison to many others that I have come across and on top of this, it was a long process in order to be able to get these into the account. Many other sites also offer more and more bonuses as you continue to play but it did not appear that way on the Cleopatra casino games, although I did not stay around long enough playing. It is clear that the promotions on the site is a real grey area, so I would check up on this and the much better ones elsewhere prior to playing here.

Cleopatra Payments

Where to get started with the payments process and one that can really make or break a casino. It is so important to be able to deposit and withdraw very quickly on casino sites but the withdraw process turned out to be very long winded and a real grind to get my money out.

Game Selection

Although there was a large number of games available, many were very similar, so it did not give much choice of a varied selection. Also, they were really lacking that next level 3D experience that is now becoming common on many casino games these days, so work certainly needs to be done here.

Cleopatra Casino Support

Having come up with some issues on the site and then looking for help, I thought I would give the support process a go. Firstly, I tried to get onto the live chat without any luck and a rather long wait. I then moved to try and contact them through email and then the long wait started. Several days later I finally got a response, when I had already sorted the problem myself. So, no help there.

Find the best Cleopatra Casino sister sites reviews here:

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  9. Genesis Casino
  10. Casinolab
  11. Casoola Casino
  12. Mr. Q Casino offers the best promotions amongst the Cleopatra Casino sister sites
  13. Captain Spins

Highest Rated Cleopatra Casino sister sites for UK players:


Cleopatra Casino Sister Sites Conclusion

To summarise, I would have to give the overall experience a fairly low mark, as there were many negatives to find in each section of the site. From the promotions, to the payments process and even the game selection and the support. I will be going elsewhere for future play and I would advise you to do the same.

Ups & Downs