Casumo Casino was found to have very poor player support and received a Low Ranking

1.5/5
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Casumo Casino

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UK Online Casinos List Player Reviews of Casumo

Below you will find the casino reviews by players at UK Online Casinos list

No Title

February 6, 2021

Decent casino experience with a variety of slot games, bingo etc..

However, I only have one issue and this is that the amounts that needs to be wagered before you can withdraw rack up to stupidly unrealistic amounts. I usually deposit at least £10 to £20 per month and my current wager amount is about £1,800 or slightly less but mine (and many other players) question to Touch Games Ltd is… Are these amounts realistic enough to ever be met to cash out?

The simple answer is No! I believe a better experience for all is that once all bonus credit has been spent then the wagering amount should be crushed to £0 allowing ease of play and a better payout system.

Avatar for Tobias
Tobias

No Title

February 6, 2021

I don’t particularly like the games. Their are a few good ones. I also get the worst deals. A buddy of mine gets free $50 or free $100. I get buy $20 worth for $10.. not quite fair.

Avatar for Sharon
Sharon

No Title

February 6, 2021

Well I phoned up today. This situation started Friday when I withdrew my winnings. The amount does not matter if it is high or low. I was very glad that I withdrew as I usually don’t. I first took to the web wondering why it has not gone in my account yet. I was massively and suddenly disappointed and in shock. Thinking it’s a scam I am not going to get paid. The best thing to do is never trust he say she say and to speak to that person or company yourself as I did when I just phoned And I am very certain to get paid with in couple days they want people to stay not to go away phone them don’t get mad and listen bet you sort it out

Avatar for Brian
Brian

Casumo is a well-established name in the online casino space having been registered since 2012. The site is very clean and professional looking with a solid colour as the background and not too much going on to make things look cluttered but is this all purely just looks?

This review will take a look at all of the big features Casumo has to offer to help you determine what’s to like about the site and what’s not so great. We’ll look at the promotions on offer, the payment systems, the support, and many more to help you make the right decision.

Casumo Promotions

New players will notice immediately that without signing in there is no bonus or promotions page. To find this information you instead have to scroll down to find their bonus terms, and there you will find the bonus offers. Taking the effort to do so isn’t seemingly worth it, first you have to opt-in to receive bonuses but then the offer isn’t the most generous either.

A 100% deposit match on up to £300 is only available on the first deposit with no further bonuses afterwards, and without any other promotions on offer following there’s little to be excited for. Whilst bonus codes may be occasionally offered via email, particularly as a new player there’s little to be interested in for the bonus offer specifically. There offer does also offer some bonus spins too, but only 30 of them which is far lower than others of a similar size offer.

Casumo Casino Payments

Payments for Casumo are offered through the usual methods of the likes of Visa, Skrill, MasterCard, and a few others but credit card players should be warned that at 2.5% fee is charged on deposits which is tucked away in their FAQ page. Whilst withdrawal has no fee, this is certainly a red flag for some.

Casumo Game Selection

Casumo packs some of the heaviest hitters in the market for game options that cover slots, table games, live dealer games, and specialty options but this has come to be expected from the biggest online operators. There is also search functionality for the game selection, but the category selection does little to help as it lists games via image which can be cumbersome to search through particularly when you’re looking through multiple pages. On top of this, pages can often load a little slowly, and so accessing the game you’d like to play can also be frustrating due to loading times.

Casumo Support

Casumo offer both live chat and a 24/7 email service however are notably lacking any direct phone support, when looking through reviews however it paints a picture of many difficulties with customer support particularly with withdrawals. It’s certainly something to note as many players have had a poor experience with some of the customer service agents.

Find the best Casumo Casino sister sites reviews here:

  1. Casino planet
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  3. Amazon Slots 
  4. Race Casino 
  5. Fun Casino
  6. All British Casino
  7. Win British Casino
  8. Yako Casino is the most popular Casumo Casino sister site amongst UK players
  9. Genesis Casino  is a new Casumo Casino sister site
  10. Casinolab
  11. Casoola Casino
  12. Mr. Q Casino offers the best promotions amongst the Casumo Casino sister sites
  13. Captain Spins

Highest Rated Casumo Casino sister sites for UK players:

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Casumo Casino Sister Sites Conclusion

Whilst a sleek and modern looking site, the players at UK Online Casinos List found that Casumo misses out on many of the big and exciting features that players have come to expect, and with troublesome load times on some pages alongside things like deposit fees, looking around may provide you with a number of better options before settling here.

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