Castle Jackpot Casino was found to have very poor player support and received a Low Ranking
Castle Jackpot Casino Review and Best Sister Sites
Castle Jackpot Casino Review: Complete Player Guide
Overall Rating: ⭐⭐⭐ (3/5 Stars – Below Average Safety Index)
⚠️ Important Update: Castle Jackpot was a British online casino by LeoVegas Gaming, now closed to all players. This review is for informational purposes, but we’ll recommend active sister sites as alternatives.
Safety Index: Castle Jackpot Casino has a Below average Safety Index of 6.4, which makes it a less than ideal option for most players in terms of fairness and safety.
Frequently Asked Questions About Castle Jackpot Casino
Was Castle Jackpot a legitimate online casino?
Yes, Castle Jackpot Casino is licensed under the jurisdictions of the UK Gambling Commission and the Alderney Gambling Control Commission and was operated by LeoVegas Gaming PLC. Licenced by the British government’s gambling authority, the UK Gambling Commission, Castle Jackpot is perfectly safe and not a scam.
What games did Castle Jackpot offer?
Castle Jackpot Casino, a medieval themes gambling site which stocked up with a noble number of online slot machines. The casino offered:
- Slots: The Castle Jackpot slots carry the biggest weight, with 300 titles! They include names like “Rainbow Riches”, “Cleopatra”, “Starburst”, “Davinci Diamond’s”, “Pixies of the Forest”, “Anchorman”, and others.
- Progressive Jackpots: The slots are accompanied by some progressive jackpots such as “Fluffies”, “Genie Jackpots”, “Top Cat” and “Naked Gun”.
- Table Games: If you would rather play table games, then you have a choice of Poker, Blackjack, 7 Roulette variants, Baccarat, and some arcade titles as well.
- Live Casino: If that doesn’t quite satisfy your desire for some classic casino action, then you can try out some live casino games from Evolution Gaming.
- Bingo: Castle Jackpot’s bingo section launched in 2017 and was quickly made famous after the firm sponsored reality show Celebrity Big Brother in the summer of the same year.
What bonuses did Castle Jackpot offer?
The casino offered several promotional deals:
- No Deposit Bonus: You get to enter the castle in style with a free “no deposit” bonus. This comes in the form of £10, when you sign up and register your card. This promotion, however, comes with a wagering requirement rate of x99!
- Welcome Bonus: The moment you place your first deposit into the account, you qualify for an additional 100% match of up to £100. This means that if you deposit £50, you get an extra £50 to play with at the casino.
- VIP Program: Like many other casino sites, Castle Jackpot has a VIP programme in place to reward its loyal customers. The Castle Jackpot VIP Club offers high rollers and frequent players monthly prizes such as cashback rewards, reload bonuses and other exciting promotions.
What payment methods did Castle Jackpot accept?
The spread of payment methods at this casino is quite limited in comparison to come of the bigger betting brands out there. Nevertheless, the popular options should make is easy for most punters based in the UK to make a deposit or withdrawal. Customers can use well known credit and debit card options such as Visa, Visa Debit, Maestro and Mastercard as well as online e-wallets and pre-paid cards like Neteller and Paysafecard.
How were the withdrawal times at Castle Jackpot?
Withdrawals take 7 days at most to process. You are advised to allow at least 24 hours for the transfer, but this is often speedier on weekdays. However, As for withdrawals, it usually takes two calendar days for Castle Jackpot to process your cash out request.
Did Castle Jackpot have any regulatory issues?
Yes, While the UK Gambling Commission did see fit to penalise the company in May 2018 for various failures – misleading adverts, marketing material sent to customers who had opted out, not returning funds to those who had closed their accounts – the resultant fine was paid and issues were rectified to the UKGC’s satisfaction.
Real Player Reviews
Positive Reviews:
Christmas Win Review: “I won a big amount of money before Christmas and it was in my bank Christmas eve. Made my year. Had a few small wins and never had any issues with the withdrawal. Keep up the good work castle jackpot 😁”
Live Casino Praise: “I would would recommend this site if you like live casino as the game play is top notch, also I would recommend this site if you like your jackpot slot games as they have some excellent games with some really good bonus rounds that will keep you playing, In particular the Jackpot King slot games.”
5-Star Rating Review: “CASTLE JACKPOT REVIEW – 5 STAR RATING 1. site format is very quick and easy to use. 2. Game play on live casino roullette is very good on Castle Jasckpot. You dont get like you do on many other sites such as betting being closed early/abruptly, bets rejected after excepted and in general game play being messed with.”
Recent Positive Experience: “Joined Castle Jackpot recently and took advantage of sign up freebies – had a great play and really enjoyed the site. Live chat is really helpful and friendly, and withdrawing was quick and painless.”
Winning Experience: “I have no problem with this site. It got all the slots I love to play. I won £800 on Wednesday evening and it was in my Paypal account on Thursday afternoon and just won another £600 which I hope will be in my account tomorrow. I like this casino so much.”
Negative Reviews:
Major Dispute: “deposited £500 won £9000 in live casino dont want to pay out , PLEASE READ IN FULL YOU WILL AMAZED! … This company has been fined in 2018 by UK Gambling Commission for holding people’s money and closing accounts.KEEP AWAY FROM ALL THESE MALTESE REMOTE LICENSE HOLDERS.DONT BE FOOLED BY THESE GOOD REVIEWS YOU TRY WIN BIG AND YOU WILL SEE THERE TEETH.”
Bonus Issues: “Didn’t give me my bonus, castle jackpot contacted me in regards to this, they tried claiming i didn’t opt into the bonus when i did. I thought id leave a poor review, again, disgusting scam company.”
Mixed Reviews:
Balanced Assessment: “Easy deposit and withdrawl system, sometimes winnings can take more days that you’d like to reach your account but its acceptable. As an online casino they hit all the right notes. Good Games, with decent RTP for casual players and well as the more serious gamblers.”
Castle Jackpot Sister Sites (Active Alternatives)
Since Castle Jackpot is now closed, here are the active sister sites operated by LeoVegas Gaming PLC:
LeoVegas Casino
Leo Vegas is actually a gaming (mobile) company which is known to have originated from Sweden. The flagship casino of the group, offering over 600 games including slots, live casino, and sports betting. Features premium mobile gaming experience and substantial welcome bonuses up to £400 plus free spins.
Slot Boss Casino
Slot Boss, one of the most well-established LeoVegas sister sites, is a vibrant online casino offering an extensive array of slot games and other casino entertainment. Launched in 2014, Slot Boss features over 600 slot titles from top developers like Microgaming, IGT, NetEnt, and Play’n GO. Excellent choice for slot enthusiasts with progressive jackpots and no deposit bonuses.
Pink Casino
Pink Casino, perhaps the best of the LeoVegas sister sites, was crafted with a playful, feminine touch, offering a lively and engaging gaming environment. The site boasts over 500 slot games from top-notch developers like NetEnt, Microgaming, and Play’n GO, featuring popular titles such as Rainbow Riches and Starburst, alongside progressive jackpots like Irish Riches Megaways. Also features 24/7 bingo rooms.
BetMGM Casino
BetMGM, the most recently-launched of the LeoVegas sister sites, offers a solid and thrilling online gaming experience backed by the renowned MGM Resorts International. With a vast array of gaming options, BetMGM caters to both casual players and serious bettors. Features over 700 games plus comprehensive sportsbook.
Bet UK
On the online slots side, this sister site is similar to Leo Vegas in many ways, but the top-curated content is a little more classic and nostalgic in comparison. On Bet UK, the top games include Book of Dead, Starburst, Rainbow Riches and Apollo Pays. Good option for players who prefer classic games with a traditional feel.
21.co.uk Casino
21, which isn’t to be confused with 21 Casino or any of the other casino sites with a similar name, is a return to the template that we saw with Slot Boss and Pink Casino. Solid platform using the same reliable framework as other LeoVegas sites.
Why Castle Jackpot Received Mixed Reviews
Positive Aspects:
- Licensed and Regulated: Proper UK Gambling Commission licensing
- Good Game Selection: 300+ slots plus live casino and bingo
- Fast Withdrawals: Generally processed within 2-7 days
- Quality Software: Games from top providers like NetEnt, IGT, Microgaming
- Medieval Theme: Unique and engaging design
Negative Aspects:
- High Wagering Requirements: 99x wagering on no deposit bonus, 40x on deposit bonuses
- Regulatory Issues: Fined by UKGC in 2018 for various failures
- Limited Payment Methods: Fewer options compared to competitors
- Mixed Customer Service: Some players reported issues with support
- Below Average Safety Rating: 6.4/10 safety index
Current Alternatives Ranking
Best Castle Jackpot Alternatives:
- LeoVegas – Flagship site with premium experience
- Pink Casino – Best overall with slots and bingo
- Slot Boss – Excellent for slot enthusiasts
- BetMGM – Modern platform with sports betting
- Bet UK – Good for classic game lovers
Responsible Gambling Information
⚠️ Important Gambling Safety Warnings
Before playing at any online casino, please consider:
- Set Clear Limits: Establish deposit, loss, and time limits before you start playing
- Never Chase Losses: If you’re losing money, take a break rather than trying to win it back
- Gambling Should Be Entertainment: Only gamble money you can afford to lose completely
- Recognize Problem Signs: Playing more than intended, lying about gambling, or using gambling to escape problems
UK Gambling Support Resources:
- GamCare: Free confidential support and information – www.gamcare.org.uk | Helpline: 0808 8020 133
- BeGambleAware: National awareness and education – www.begambleaware.org | Helpline: 0808 8020 133
- Gambling Commission: Official UK regulator – www.gamblingcommission.gov.uk
- GAMSTOP: National self-exclusion service – www.gamstop.co.uk
- Samaritans: Emotional support available 24/7 – 116 123 (free)
Self-Protection Measures:
- Use deposit limits on all gambling sites you visit
- Set up reality checks to monitor playing time
- Install gambling blocking software like GamBan if needed
- Consider self-exclusion across all UK gambling sites if problems develop
- Seek professional counseling if gambling negatively impacts your life
Casino-Specific Safety Tips:
- Always read bonus terms and conditions carefully
- Be aware of wagering requirements before accepting bonuses
- Check withdrawal limits and processing times
- Verify licensing information before depositing
- Don’t gamble under the influence of alcohol or when emotionally distressed
Final Verdict
Castle Jackpot Casino is now closed, but it served as a decent mid-tier option during its operation. While it had proper licensing and a good game selection, the high wagering requirements and regulatory issues contributed to its below-average safety rating.
Current Recommendation: Since Castle Jackpot is no longer available, we strongly recommend its sister sites, particularly:
- Pink Casino – Best overall alternative with excellent game variety and bingo
- LeoVegas – Premium experience with top-tier mobile gaming
- Slot Boss – Perfect for slot enthusiasts with extensive game libraries
All sister sites are properly licensed, offer better bonus terms than Castle Jackpot had, and provide more reliable customer service.
Remember: Always gamble responsibly, set limits before playing, and choose licensed operators. If gambling stops being enjoyable, seek help immediately through the resources listed above.