Casper Games Casino Review and Best Sister Sites
Casper Games Casino Review: Complete Player Guide
Overall Rating: ⭐⭐ (2/5 Stars – Low Ranking)
⚠️ Warning: Casper Games Casino has received a low ranking due to poor player support and numerous customer complaints regarding withdrawals and account management.
Frequently Asked Questions About Casper Games Casino
Is Casper Games Casino legitimate?
While Casper Games operates as an online casino, it has received significant negative feedback from players regarding customer service, withdrawal processes, and game fairness. The casino appears to be legitimate but has poor operational standards.
What games does Casper Games offer?
Casper Games primarily focuses on slot games, though the selection has been criticized for being outdated. Players report seeing mostly older titles like “Eye of Horus” and “Rainbow Riches” rather than newer, innovative games. The casino lacks variety in table games and live casino options.
How good are the bonuses at Casper Games?
The casino advertises numerous promotions including:
- Birthday bonuses
- Sign-up bonuses
- Daily and monthly free spins
- Trophy collection system with MEGA wheel spins
However, players report that these bonuses come with extremely high wagering requirements (65x) and are difficult to actually claim. Many players never receive promised bonuses despite completing requirements.
What are the deposit and withdrawal options?
- Deposits: Standard payment methods accepted, money is taken immediately
- Withdrawals: Major issues reported – lengthy verification processes, delayed payments, and some players report never receiving withdrawals
- Warning: Multiple players report withdrawal problems and account closures when requesting payouts
Does Casper Games have customer support?
No live chat available – This is one of the major complaints. Customer support is limited to:
- Email contact (hidden at bottom of website)
- FAQ section with generic answers
- Players report poor response times and unhelpful replies
Is the website user-friendly?
The website design receives mixed reviews:
- Theme: Ghost/Casper theme may appeal to some but criticized as childish
- Usability: Poor color scheme that blends together, difficult to navigate
- Accessibility: Problems reported for users with vision difficulties
Real Player Reviews
Negative Reviews (Majority)
Technical Issues Review: “I had problems with game freezing and took screenshots to show the time laps but didn’t get my free spins my amount never changed. Tried to send them once didn’t get a response. Attempted again and received an email saying it was an invalid email.”
Money Issues Review: “Do not use this casino. It just keeps on taking money from you.”
Customer Service Problems: “Rude customer service when you make an enquirer about withdrawals that are not honoured they close your account!!!?”
Detailed Player Experience:
“After playing several hours of slots that Casper games have to offer… the design of the website is very fitting with the name of the company, keeping the ‘Casper the ghost’ vibe, which as a male in my 40’s I find quite irritating.”
Bonus Issues: “Unfortunately, Casper games don’t quite live up to expectations, 2 hours later and £160 later I’m yet to see such bonus’s, let alone a sniff of the Mega wheel, the x65 wagering requirements sound very daunting also!”
Withdrawal Problems: “The payments system seems to be the same old story with these online casino sites, simple deposits money snatched from your account before you can even take a breath, but if you’re lucky enough to turn a profit, absolute nightmare with withdrawals.”
Casper Games Sister Sites
Casper Games operates under a network of sister casinos. Here are the main ones:
Yako Casino
The most popular sister site among UK players. Offers better customer support and more reliable withdrawals than Casper Games. Features similar game selection but with improved user experience.
Amazon Slots
A newer addition to the network focusing on slot games. Better mobile optimization and more responsive customer service. Offers competitive welcome bonuses with clearer terms.
Mr. Q Casino
Considered to offer the best promotions among the sister sites. Known for unique bonus structures and better wagering requirements. More transparent about terms and conditions.
Race Casino
Features both casino games and sportsbook betting. Offers 10% cashback and easier withdrawal processes. Better payment method variety including PayPal support.
Fun Casino
Focuses on providing a more enjoyable gaming experience with better customer support. Features live casino games and multiple banking options. More reliable bonus system.
Genesis Casino
One of the more established sites in the network. Better game variety and more professional customer service. Improved withdrawal processing times.
All British Casino
Targets UK market specifically with localized promotions and GBP focus. Better regulatory compliance and customer protection measures.
Why Players Should Be Cautious
Major Red Flags:
- No Live Chat Support: Extremely poor for player assistance
- Withdrawal Issues: Multiple reports of delayed or denied withdrawals
- Account Closures: Accounts closed when players request withdrawals
- Unresponsive Support: Email support often doesn’t respond
- High Wagering Requirements: 65x makes bonuses nearly impossible to clear
- Outdated Games: Limited selection of older slot games
Better Alternatives:
Consider the sister sites mentioned above, particularly:
- Mr. Q Casino (for bonuses)
- Yako Casino (for reliability)
- Genesis Casino (for game variety)
Responsible Gambling Information
⚠️ Important Gambling Safety Warnings
Before playing at any online casino, please consider:
- Set Limits: Always set deposit, loss, and time limits before playing
- Never Chase Losses: If you’re losing, take a break – don’t try to win back losses
- Gambling is Entertainment: Never gamble money you can’t afford to lose
- Watch for Problem Signs: Gambling more than intended, lying about gambling, or using gambling to escape problems
UK Gambling Support Resources:
- GamCare: Free support, information and advice about gambling – www.gamcare.org.uk | Helpline: 0808 8020 133
- Gambling Commission: Official UK regulator – www.gamblingcommission.gov.uk
- BeGambleAware: Education and support – www.begambleaware.org | Helpline: 0808 8020 133
- GAMSTOP: National self-exclusion service – www.gamstop.co.uk
Self-Help Tools:
- Use deposit limits available on all licensed UK casinos
- Set reality checks to remind you how long you’ve been playing
- Consider using gambling blocking software like GamBan
- Self-exclude if gambling becomes problematic
Final Verdict
We strongly advise against playing at Casper Games Casino due to widespread player complaints about withdrawals, poor customer service, and unfair practices. The casino’s low ranking is well-deserved based on player experiences.
Better Options: Consider the higher-rated sister sites like Yako Casino or Mr. Q Casino, or look for casinos with better reputations and proper customer support systems.
Remember: Always gamble responsibly and within your means. If gambling stops being fun, it’s time to stop playing.