Casiplay Casino was found to have very poor player support and received a Low Ranking

2/5
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Casiplay Casino

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UK Online Casinos List Player Reviews of Casiplay Casino

Below you will find the casino reviews by players at UK Online Casinos list

No Title

Rated 2.0 out of 5
January 31, 2021

After over a month on my second attempt at verifying my account, it was finally verified and I finally received my money.

Avatar for Louis
Louis

No Title

Rated 2.0 out of 5
January 31, 2021

I was on a winning streak for a couple of months, now I cant help but feel its rigged against me because I win almost nothing.

Avatar for Stanley
Stanley

No Title

Rated 3.0 out of 5
January 31, 2021

Got told my account had to be closed as gambling £10 was deemed as irresponsible gambling, couldn’t believe what I was hearing and wasn’t told about when I could re open the account

Avatar for Elliot
Elliot

I’ve personally been using online casinos for several years now, I’d like to say I’ve seen the good, bad and the ugly. In this case, Casiplay Casino is the annoying ugly sibling that won’t leave you alone. During this review, I felt it was necessary to jump online to say what’s on my mind about this website and what they offer from non-existent customer support, nightmare payment systems, and the game selection.

Casiplay Casino Promotions

I suppose the best thing about online casinos and probably the first thing customers look for are sign-up bonus’s and any other bonuses the site has to offer. I like to think of myself of a seasoned pro when it comes to online casino gaming, so I definitely can make good comparisons with bonuses I’ve taken up in the past. In this instance Casiplay Casino offer their bonus scheme over several days which I’m not a fan of. You then only get 50% of the stake deposited, but if you then read the terms and conditions, the wagering requirements are colossal and unrealistic. You should definitely look elsewhere and see how they are dealing with their customers, because this isn’t the way!

Payments

Pretty similar feeling in the payment department. After turning over my £150 deposit and turning a profit after my wagering requirements, it was some procedure to actually try and withdraw some cash from my account. I’ve had to battle to actually get my own money – the same story with these companies, always quick to grab every penny but when it comes to making a profit it becomes a nightmare. Overall, a very stressful experience and wouldn’t wish it upon anyone.

Casiplay Casino Game selection

I can’t stress enough the importance of new and up to date games on online casinos, encompassing something actually engaging and not some mindless generic games I’ve played here – they all seem to be the same with different logos printed on them. The term ‘style over substance’ comes to mind here. In terms of actual casino card games and roulette, all very similar to what you’ve seen before, along with a random scratch card section, which I found odd.

Support

When you can actually get through to the Casiplay team for some help via the sites convenient live chat feature, they are incredibly rude and aggressive. After getting through the lengthy process of confirming I was the person who was logged into the account. I had to explain my problem several times before the chat then timed out and had to opt for the email contact option. I was met with the generic automated email content and yet to receive a reply with any help with my problem.

Find the best Casiplay Casino sister sites reviews here:

  1. Casino planet is a new Casiplay Casino sister site
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  6. All British Casino is the most popular Casiplay Casino sister site amongst UK players
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  9. Genesis Casino
  10. Casinolab
  11. Casoola Casino
  12. Mr. Q Casino offers the best promotions amongst the Casiplay Casino sister sites
  13. Captain Spins

Highest Rated Casiplay Casino sister sites for UK players:

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Casiplay Casino Sister Sites Conclusion

In conclusion the players at UK Online Casinos List can quite easily say they won’t be returning to Casiplay Casino and will take their custom elsewhere. This has been down there with one of the worst experiences overall from online casinos, they would suggest finding a better alternative, with more appealing offers and better customer service!!

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