Calzone Casino was found to have very poor player support and received a Low Ranking

1.9/5
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Casino Calzone Review – Complete Guide & Analysis

⚠️ IMPORTANT UPDATE: Casino Calzone permanently closed in December 2020. This review is for historical reference only.

Quick Overview

  • Status: Permanently Closed (December 2020)
  • Former Owner: MT SecureTrade Limited
  • Licenses: Previously held UK Gambling Commission & Malta Gaming Authority licenses
  • Theme: Italian pizzeria/restaurant themed casino
  • Rating: 3.1/5 (based on historical reviews)

What Happened to Casino Calzone?

Closure Timeline

Casino Calzone first exited the UK market on October 15, 2020, due to regulatory challenges and operational difficulties. The casino initially gave UK players until October 30, 2020, to withdraw remaining funds. However, the situation deteriorated further, and by December 10, 2020, Casino Calzone shut down entirely across all markets.

Frequently Asked Questions About Casino Calzone

Was Casino Calzone Safe and Licensed?

During its operational period, Casino Calzone was properly licensed by both the UK Gambling Commission (license #039575) and the Malta Gaming Authority (MGA/CRP/257/2014). The casino was operated by MT SecureTrade Limited, a subsidiary of Gaming Innovation Group (GIG).

What Bonuses Did Casino Calzone Offer?

The casino featured “Cal’s Big Welcome Package” spread across the first three deposits:

  • First deposit: 100% bonus up to £200 + 50,000 Cal’s Cash
  • Second deposit: 50% bonus up to £200 + 50,000 Cal’s Cash
  • Third deposit: 25% bonus up to £300 + Cal’s Cash

The unique “Cal’s Cash” currency could be used on the “Holy Calzone Wheel” for guaranteed prizes including cash and free spins.

What Games Were Available?

Casino Calzone offered over 1,000 games from providers including:

  • NetEnt
  • Microgaming
  • Play’n GO
  • Big Time Gaming
  • Quickspin
  • Blueprint Gaming
  • Evolution (Live Casino)

Game categories included slots, table games, live casino, and progressive jackpots.

What Payment Methods Did They Accept?

The casino supported various payment options:

  • Credit/Debit Cards: Visa, MasterCard
  • E-wallets: Skrill, Neteller, Trustly, Zimpler
  • Other: Paysafecard, Bank Transfer, Sofort
  • Minimum deposit: £10
  • Maximum weekly withdrawal: £10,000

Why Did Players Have Problems?

Based on player reviews, common issues included:

  • Slow withdrawal processing (3-7 business days)
  • Limited customer support (email only, no phone support)
  • Wagering requirements were high (45x-50x)
  • Some games didn’t contribute to wagering requirements
  • Technical issues with game loading

Player Reviews & Experiences

Positive Reviews

Tom (4/5): “Quick payout processing – same day withdrawal to my bank account. Wide game selection and good graphics. The Holy Calzone Wheel was fun with guaranteed wins up to £2,500!”

Sarah (3/5): “Loved the Italian theme and Cal the mascot. Verification was fast, and the mobile site worked well on my tablet. Just wished there were more regular promotions.”

Negative Reviews

Mark (1/5): “Probably the worst RTP I’ve experienced. Deposited significant amounts but never hit bonus features. Felt rigged – would not recommend.”

Jessica (1/5): “They verified my account initially, then blocked it after I deposited. Customer service was unhelpful and I never got my money back.”

David (2/5): “Won over £6,000 but the funds disappeared from my account and gaming history. Support claimed they couldn’t help. Eventually lost everything trying to withdraw.”

Lisa (1/5): “After winning, they banned me from future bonuses and made withdrawals nearly impossible. Took my money and messed me about for days until I spent it all.”

Casino Calzone Sister Sites

Since Casino Calzone was part of the MT SecureTrade network, several sister sites offered similar experiences:

Rizk Casino

  • Theme: Superhero-themed with “Captain Rizk” mascot
  • Specialty: “No BS” approach with transparent terms
  • Status: Acquired by Betsson Group in 2020, still operational
  • Unique Feature: Power Bar loyalty system

Guts Casino

  • Theme: Bold, straightforward design
  • Specialty: Fast withdrawals and comprehensive sportsbook
  • Status: Changed ownership, still operational
  • Unique Feature: No welcome bonus policy in UK (post-2019)

Metal Casino

  • Theme: Rock/metal music inspired
  • Specialty: 350+ games primarily from NetEnt and Microgaming
  • Status: Acquired by Betsson Group
  • Unique Feature: Music-themed promotions and tournaments

Dunder Casino

  • Theme: New York cityscape backdrop
  • Specialty: Over 1,000 games with unique natural landscape design
  • Status: Now operated by NetBet Enterprises Ltd
  • Unique Feature: Three separate gambling authority licenses

Casino Pop

  • Theme: Pop-art aesthetic with colorful design
  • Specialty: 500+ games with strong mobile optimization
  • Status: Part of Betsson Group network
  • Unique Feature: Artistic visual design and user interface

Why Casino Calzone Failed

Several factors contributed to the casino’s closure:

  1. Regulatory Pressure: Increased UK gambling regulations made operations challenging
  2. Player Complaints: Growing number of withdrawal and customer service issues
  3. Technical Problems: Frequent game crashes and loading errors
  4. Limited Support: Email-only customer service created resolution delays
  5. Parent Company Issues: MT SecureTrade faced broader operational challenges

Alternative Recommendations

If you were considering Casino Calzone, these active alternatives offer similar features:

  • LeoVegas: Mobile-optimized with extensive game library
  • Casumo: Gamification features similar to Cal’s Cash system
  • PlayOJO: Transparent, no-wagering bonus structure
  • Mr Green: Strong live casino with Italian-inspired games

Responsible Gambling Warning

⚠️ IMPORTANT GAMBLING SAFETY INFORMATION

Gambling should always be approached responsibly and within your means. Here are essential safety guidelines:

Set Limits Before You Play

  • Budget: Only gamble money you can afford to lose
  • Time: Set strict time limits for gambling sessions
  • Losses: Never chase losses with bigger bets
  • Wins: Set withdrawal targets and stick to them

Warning Signs of Problem Gambling

  • Gambling more than you planned
  • Lying about gambling activities
  • Borrowing money to gamble
  • Gambling to escape problems or negative emotions
  • Feeling anxious or depressed about gambling

Getting Help

If you’re concerned about your gambling habits, seek help immediately:

  • National Gambling Helpline: 0808 8020 133 (UK)
  • GamCare: Free counseling and support services
  • Gamblers Anonymous: Peer support groups
  • BeGambleAware.org: Resources and self-assessment tools

Self-Exclusion Tools

Most UK casinos offer:

  • Deposit limits: Daily, weekly, or monthly restrictions
  • Time limits: Session duration controls
  • Self-exclusion: Temporary or permanent account closure
  • Reality checks: Regular gambling activity reminders

Final Advice

Remember that gambling is entertainment, not an investment strategy. The house always has an edge, and no betting system can guarantee wins. If gambling stops being fun or starts causing stress, it’s time to take a break or seek professional help.


This review is based on historical information about Casino Calzone, which permanently closed in December 2020. Always verify the current status and licensing of any online casino before playing.

Ups & Downs


Overview