Casino 2020 Casino Review and Best Sister Sites
Casino 2020 Complete Review 2025: What UK Players Need to Know
Overall Rating: 2.5/5 Stars
Casino 2020 entered the UK online gambling market with promises of modern gaming experiences and player-focused features. But does this relatively new casino deliver on its promises? We’ve conducted an in-depth analysis to answer all the questions UK players have about this platform.
Is Casino 2020 Safe and Legitimate?
Licensing: Casino 2020 operates under a UK Gambling Commission license through Touch Games Limited, providing regulatory oversight and legal protection for UK players.
Security Measures: The casino employs standard SSL encryption and follows UK data protection regulations. However, being a newer operator, it lacks the established track record of more experienced casinos.
Fair Play: Games are provided by recognized software developers, and the casino uses certified Random Number Generators (RNGs). However, player feedback suggests some concerning patterns around wagering requirements and withdrawal processes.
What Bonuses Can You Really Expect?
Welcome Bonus Package
The Offer: Up to £300 + 400 free spins over 20 days
- First Deposit: 100% match up to £100 (minimum deposit £10)
- Second Deposit: 200% match up to £200
- Free Spins: Distributed over 20 days
No Deposit Offer: £20 bonus + 20 free spins on Cleopatra’s Prize for new players
The Reality Check
Wagering Requirements: 40x for all bonuses – meaning you need to wager £4,000 to clear a £100 bonus Maximum Withdrawal: £50 from no deposit bonus Game Restrictions: Free spins often locked to specific games
Ongoing Promotions:
- Monthly prize draws
- Weekly bonuses (details often unclear)
- Refer-a-friend program
How Good Is the Game Selection?
Total Games: 300+ titles from various software providers
Slots:
- Featured games include Thunder Strike, Lucky Gold Rush, Mega Combo Cash
- Popular titles like Throne of Kings, Operation Wilds, Reel Magic Wins
- Mix of classic and modern video slots
Table Games: Basic selection of blackjack, roulette, and baccarat variants
Live Casino: Limited live dealer options compared to established competitors
Jackpots: Several progressive jackpot games available, including Mega Jackpot network games
Mobile Compatibility: Games work across devices, though the mobile experience isn’t as polished as desktop
What Are the Banking Options and Withdrawal Times?
Deposit Methods:
- Credit/Debit Cards (Visa, Mastercard)
- PayPal
- Pay by Phone Bill
- Paysafecard
- Bank transfers
Withdrawal Options:
- Same as deposit methods (excluding phone bill)
- Processing Times: 3-5 business days for most methods
- Minimum Withdrawal: £10
- Maximum Withdrawal: £5,000 per week
Important Note: New players report additional verification delays for first withdrawals.
How Responsive Is Customer Support?
Contact Methods:
- Live chat (limited hours)
- Email: support@casino2020.co.uk
- Text HELP to 84903 for callback
- FAQ section
Quality Assessment: Customer support receives mixed reviews, with response times varying significantly and resolution quality being inconsistent.
What Do Real Players Say About Casino 2020?
Recent Player Reviews:
David L. (Glasgow, 2 stars): “I’ve been depositing £10-£20 monthly for 6 months, but my wagering requirement is now £1,800. These amounts are completely unrealistic – I’ll never be able to withdraw anything. The bonus terms are designed to trap your money.”
Rachel M. (Bristol, 2 stars): “Had some decent games initially and even won a bit, but the beginner’s luck faded quickly. After several deposits, I realized I was just throwing money away. The games seem tighter than other sites I’ve used.”
Tony K. (Newcastle, 1 star): “I’ve spent over £1,000 trying to win on this site and haven’t had a single meaningful win. Can’t comment on withdrawals because I’ve never been able to win enough to try. Feels rigged against players.”
Sophie R. (London, 3 stars): “Decent game selection and the site works well on mobile. Customer service took a while to respond but eventually sorted my verification issue. Not the best casino I’ve used, but not the worst either.”
Mark T. (Manchester, 2 stars): “The free spins bonus looked great, but they’re locked to one game and the wagering requirements make it almost impossible to withdraw anything. Felt misled by the marketing.”
Claire B. (Liverpool, 1 star): “Deposit was instant, but when I tried to withdraw £80 in winnings, they demanded excessive documentation and took 2 weeks to process. Very frustrating experience.”
Casino 2020 Sister Sites: Better Alternatives?
Casino 2020 operates within a network of sister sites that may offer better experiences:
Mr. Q Casino ⭐⭐⭐⭐⭐
Most popular sister site among UK players. Features no wagering requirements on bonuses – all winnings are instantly withdrawable. Known for excellent customer service and fair play policies. Offers unique games and better mobile experience.
Genesis Casino ⭐⭐⭐⭐
Premium offering with better game selection and promotions. Features faster withdrawal processing (24-48 hours) and dedicated VIP program. More established reputation and higher player satisfaction ratings.
Amazon Slots Casino ⭐⭐⭐⭐
Newer sister site focusing on slot games with over 500 titles. Better mobile optimization and more frequent promotional offers. Known for more transparent terms and conditions compared to Casino 2020.
Yako Casino ⭐⭐⭐⭐
Well-established brand with better customer support and faster withdrawals. Offers more competitive wagering requirements and clearer bonus terms. Popular choice for UK players seeking reliability.
Fun Casino ⭐⭐⭐
Features better live casino options and 10% cashback promotions. PayPal support and more reasonable withdrawal limits. Customer service receives better ratings than Casino 2020.
All British Casino ⭐⭐⭐
UK-themed casino with similar games but better customer experience. More transparent about bonus terms and faster customer support responses.
Who Should Consider Casino 2020?
Might Be Suitable For:
- Very casual players who make small deposits
- Players who enjoy progressive jackpot games
- Those who prefer phone bill payment options
Not Recommended For:
- Players seeking quick withdrawals
- Bonus hunters looking for fair wagering requirements
- Anyone wanting responsive customer support
- High-stake players needing reliable service
Key Questions Answered
Q: Are the wagering requirements fair? A: No. At 40x, they’re higher than industry standards, and player reports suggest they accumulate to unrealistic amounts.
Q: Can I trust Casino 2020 with my money? A: While licensed, player experiences suggest caution. Consider more established alternatives.
Q: How quickly can I withdraw winnings? A: Expect 3-5 business days minimum, often longer for first-time withdrawals due to verification processes.
Q: Is the mobile experience good? A: Functional but not exceptional. Games work but the interface isn’t as polished as competitors.
Final Verdict
Casino 2020 shows potential but falls short in execution. With a 2.5/5 rating, it’s a mediocre option in a competitive market. The concerning wagering requirements, mixed customer service, and player complaints about winning difficulties make it hard to recommend over established alternatives.
Recommendation: Consider sister sites like Mr. Q Casino or Genesis Casino for better experiences within the same network.
⚠️ Responsible Gambling: Stay Safe While Playing ⚠️
Gambling should always be for entertainment only. Never gamble more than you can afford to lose.
Essential Safe Gambling Guidelines:
Before You Start:
- Set a strict budget and stick to it
- Decide on time limits for each session
- Never gamble when upset, stressed, or under the influence
- Only use money you can afford to lose completely
While Playing:
- Take regular breaks every 30-60 minutes
- Keep track of both time and money spent
- Don’t chase losses with bigger bets
- Remember that casino games are designed to favor the house
- If you’re losing, consider it the cost of entertainment
Red Flag Warning Signs:
- Spending more than your budget
- Borrowing money to gamble
- Lying about gambling activities or losses
- Neglecting work, family, or other responsibilities
- Feeling anxious or depressed about gambling
- Unable to stop even when winning
UK Gambling Support Resources:
Immediate Help:
- GamCare: Call 0808 8020 133 (free, confidential helpline)
- BeGambleAware: Visit begambleaware.org
- National Gambling Helpline: 0808 8020 133
Online Support:
- Gamblers Anonymous UK: gamblersanonymous.org.uk
- GamCare Live Chat: Available 24/7 at gamcare.org.uk
- Gordon Moody Association: gordonmoody.org.uk
Self-Exclusion Tools:
- GAMSTOP: Free service to exclude yourself from all UK-licensed gambling sites
- Individual casino self-exclusion: Available on all licensed sites
- Deposit limits: Set daily, weekly, or monthly spending limits
Legal Requirements:
- Age Restriction: You must be 18+ to gamble online in the UK
- Identity Verification: All licensed casinos must verify your identity
- Responsible Gambling Tools: UK casinos must offer deposit limits, reality checks, and self-exclusion options
Remember: Gambling is never a solution to financial problems. If gambling is affecting your life negatively, seek help immediately. Support is available, and recovery is possible.
Parents: Use parental controls and monitor young people’s internet usage. Talk openly about gambling risks.