Carlton Games Casino was found to have very poor player support and received a Low Ranking

1.9/5
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Carlton Games

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UK Online Casinos List Player Reviews of Carlton Games Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Carlton Games Introduction:

Review on Carlton Games online casino and it looks from the homepage that it could be a good platform to use. But unfortunately, this was not the case as I will mention below. It fell short in a number of key areas I look for which include promotions, payment, games and then the support section. I have covered each section in some more detail below.

Promotions And Offers:

There are several big tabs across the homepage about the different promotions they offer. The first deposit deal is spin the mega reel to win up to 500 free spins on starburst. Sounds great but you can only play on certain games with the offer. Well, it is pretty clear that players have little to no chance of actually winning anything from this bonus, so it appears good, but it simply is not. The rest of the promotions are nothing to shout about either, a very basic selection of offers to choose from. 

Payment Options:

The following deposit methods are available at Carlton Games online casino:

Paypal, maestro, mastercard, visa, pay safe card, neteller. Only a small selection of payment options available. Carlton Games need to look at adding some more payment options to the ones already available especially more E-wallets.

The withdrawal times are also a joke with it taking me five working days to get my funds when I got told it would only take two. This needs to be looked into and updated correctly.

Games:

This section is clearly another section that needs a lot of work on. There are slots, table and card, live casino, roulette, scratch and arcade to choose from. I was excited for these options at first, but most of the games look as dated as myself. Carlton Games

online casino needs a major up hall to be competing with other big online casinos. The layout also looks very lazy and that they can’t be bothered to arrange their games sections properly. This was a very disappointing section considering games should be a main factor of an online casino. 

Contact:

The contact options available at Carlton Games online casino are an email address, phone number and an FAQ page. I never got a response via email and it took me days to get through to someone over the phone. The FAQ page is very basic and offers limited information to you. They need to work on quicker turnaround times on the responses to their customers. A live chat option would be much easier so they should look at adding this to the platform. I have had a bad experience from the support on this casino so I will not be returning to it again. 

Find the best Carlton Games Casino sister sites reviews here:

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Highest Rated Carlton Games Casino sister sites for UK players:

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Carlton Games Casino Sister Sites Conclusion:

It was another casino that did not live up to my expectations and it needs a lot of updates doing to it. Everything about this online casino seemed very basic and very boring to be honest. Compared to other online casinos you can clearly see Carlton Games is lacking in many sectors. The welcome offers are useless and nothing to get excited about at all. I would suggest that you use other online casinos for a better online gaming experience. 

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