Captain Cooks Casino was found to have very poor player support and received a Low Ranking

1.7/5
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Captain Cooks

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UK Online Casinos List Player Reviews of Captain Cooks Casino

Below you will find the casino reviews by players at UK Online Casinos list

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CAPTAIN COOKS INTRODUCTION

Considering the site is called Captain Cooks online casino I am quite surprised at the limited number of games they have available; I was expecting some treasure chest and pirate ship games to match up with the name of the casino. This is not the case, and the choice of games are quite boring. The homepage honestly looks awful, I am unsure as to why they have photos of people popping champagne. This does not make me excited to use this online casino it just looks so tacky and basic. 

PROMOTIONS AND OFFERS

The main banner for promotions is an option to Deposit £5 and have 100 chances at winning the £15,177,115.05 jackpot when let’s be honest I doubt anyone will actually ever win this. The rest of the offers available are limited and not even worth signing up for. Some of the worst welcome offers and bonuses I think I have seen at an online casino. I am very disappointed in what is on offer at captain Cooks casino. They need to look at adding some kind of pirate offers available to their customers, make it a bit more exciting.

CAPTAIN COOKS PAYMENT OPTIONS

Some of the payment methods accepted at Captain Cooks Casino include:

Credit Cards: Visa, MasterCard, Diners

Debit Cards: Visa Electron, Maestro, Entropay

e-Wallets: PayPal, NETELLER, Skrill (Moneybookers), Qiwi

Direct Bank Transfers: Into our UK Bank Account

Pre-paid Vouchers: PaySafeCard

Probably the only section across the whole platform that is reasonably ok. Some of the transaction times are very long compared to other online casinos and I’m not sure as to why this is. It took me between 6 – to working days to receive my funds.

GAMES

I was really looking forward to the game selection on the site, as it looked to have a great mix to choose from. There was a few options that I had not played before. However, overall, it turned out to be fairly underwhelming and did not live up to previous expectations. They need to add some pirate and treasure chest games to this platform considering the casinos name. This is another reason, as to why I would not return to the site to play.

CAPTAIN COOKS CONTACT

There are only two contact methods available at Captain Cooks casino and these are a live chat option and an email address. The live chat option is slow, and you never get through to anyone that seems to know what they are on about. The email address took over five business days to get a reply. This is simply not good enough. The FAQ page is really basic as well, so this does not offer a great deal of help either.

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  12. Mr. Q Casino offers the best promotions amongst the Captain Cooks Casino sister sites
  13. Captain Spins

Highest Rated Captain Cooks Casino sister sites for UK players:

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Captain Cooks Casino Sister Sites Conclusion

Overall as you can clearly see, it is a site that I was expecting great things, but it failed to live up to these expectations. Overall, it was just not good. They should look at improving each of these areas, if they want to rival that of many other casinos that are now hitting the market. There are simply a lot of better options to be had. I will not be returning. 

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