Bet Sofa Casino was found to have very poor player support and received a Low Ranking

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UK Online Casinos List Player Reviews of Bet Sofa Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Bet Sofa Introduction:

The home page gives off a rather classy looking home page compared to some other online casinos, it seems fairly easy to navigate around as well. Although this is a positive the same cannot be said for the rest of the casino. I have had a negative experience across this platform. Below you can see some sections where I have gone into more details as to why my experience turned out to be a negative one. 

Promotions And Offers:

The main offer seems to be the weekly catch where you can win different offers. There are a few other offers available but nothing exciting. I have been left disappointed by this considering there is an ok number of games on this platform, you would have been expecting a lot more welcome offers for new customers and also some loyalty bonuses for existing payers. This is one of the reasons why I will not be returning to BetSofa online casino. 

Payment Options:

Payment options on this platform are limited to visa, mastercard, maestro, paypal, skrill, pay safe card, neteller and trustly. Information is not stated on how long withdrawals can take, I have been waiting for a few days now and I have not had any further information from customer support either. The FAQ page gives the bare minimum information regarding payments, deposits and withdrawals. This is a real let down to any online casino site and another reason as to why I will not be returning to this one.


Slots, live, jackpots, instants, table, roulette, blackjack, lotteries, scratch cards. A very small and limited number of games to choose from, the majority of the games seem older than I am, the technology is dated and slow. I have played all of these games at other online casinos; BetSofa need to look at adding in some new games that are their own. I was expecting there to be a better selection that what is on offer now.


BetSofa have the usual FAQ page available, but this is very basic and does not offer much help at all. The only other contact options are the live chat option and a direct email address, when you do eventually get through to someone, they do not seem that interested in helping resolve your issue. There needs to be more contact options available such as a phone number. No turnaround times are stated for a response via email, I have been waiting over four days now for a reply. 

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Bet Sofa Casino Sister Sites Conclusion:

A limited selection of offers are available, slow and old games, lack of customer service, payment options are not the best. I can see why players come to this online casino and do not return. These are much better options out there to be had than this one. My experience at BetSofa casino has been nothing but negative, there is nothing positive that I will be taking away from my time at this online casino. I will not be returning to play here again or in the near future. 

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