Bet Neo Casino was found to have very poor player support and received a Low Ranking

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UK Online Casinos List Player Reviews of Bet Neo Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Bet Neo Introduction:

Bet Neo casino is a very plain and basic looking casino, quite boring actually. The homepage looks very dull and unprofessional, it looks a if it has had the minimal effort put into it. I was expecting this platform to look a lot better than it currently does. It turned out to fall well short in a number of the key areas I look for, from promotions, to the payment section, the game selection and then the support. I have covered each section in more detail below.

Promotions And Offers:

There only seems to be a few offers available, the first being a promotion which is a welcome bonus of up to £500 50% up to £100 on your first deposit I was expecting so much more, and I am quite baffled to what I have seen that is available. This is another reason why I will not be returning to Bet Neo online platform. There are much better casinos out there than this one. 

Payment Options:

Visa, Mastercard, Paypal, Pay via phone, Much better, Payz, Trustly, Pay safe card. These are the only payment methods available which is very poor in my opinion. Payment options are important these days with players wanting the most secure and safe payment methods available. This site needs to look at adding in some more e-wallet options along with a host of other payment methods as what is available now is simply not good enough. 

Games:

Bet Neo offer sections on slots, video poker, table games. I was excited for this but met with some games that did not meet expectations. It appears very lazy, and they should look at getting some new options added to the site which would improve this no end. They need to add some new software that is up to date.

Contact:

The help and support on the site are also an area that they need to look on improving right away. They give the usual FAQ. The only contact option is a live chat option. It is not stated to how long it will take for you to get a response. I have been waiting three working days for a response. The live chat does not seem up to scratch. There also isn’t a phone number available Bet Neo casino. They need to look at updating this section as soon as possible. Compared to other online casinos this one really is lacking on the customer support side of things.

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Bet Neo Casino Sister Sites Conclusion:

It was another casino that has a lot to work on and simply did not live up to what I expected when entering the site. The contact options are poor with no given time frame for replies or responses. The payment section is missing a lot of useful information, there needs to be some more payment options added also. The promotions on offer for new and existing customers are not good enough compared to other online casinos available. The payment options and game selections are key weak areas, so I will not be returning to Bet Neo and would recommend others to play elsewhere. There are much better options to be had at other online casinos. 

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