Arcane Bet Casino was found to have very poor player support and received a Low Ranking

2.9/5
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Arcane Bet

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UK Online Casinos List Player Reviews of Arcane Bet Casino

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ARCANE BET INTRODUCTION

Arcane bet casino has been fully reviewed by our casino expert, and it looks from the homepage that it could be a good platform to use. But unfortunately, this was not the case as I will mention below. It fell short in a number of key areas I look for which include promotions, payment, games and then the support section. I have covered each section in some more detail below.

PROMOTIONS AND OFFERS

There are several big tabs across the homepage about the different promotions they offer. The first deposit deal is a 100% bonus and 20 free spins. Sounds great but you can only play on certain games with the offer, you must turn it over 25x, and the maximum bet is just 10euros. Well, it is pretty clear that players have little to no chance of actually winning anything from this bonus, so it appears good, but it simply is not. The rest of the promotions are nothing to shout about either, a very basic selection of offers to choose from.

PAYMENT OPTIONS

The following deposit methods are available at arcanebet:

Bitcoin, Visa/Mastercard, ecoPayz, iDebit, Interac e-Transfer

Interac Online, MuchBetter, Neteller, Paysafecard, Rapid Transfer, Skrill, Changelly

Only a small selection of payment options available. They need to look at adding some more payment options to the ones already available especially more E-wallets.

The withdrawal times are also a joke with it taking me five working days to get my funds when I got told it would only take two. This needs to be looked into and updated correctly.

GAMES

This section is clearly another section that needs a lot of work on. There are Esports, sports, casino and live casino to choose from. I was excited for these options at first, but the majority of the games look as dated as myself. They need a major up hall to be competing with other big online casinos. The layout also looks very lazy and that they can’t be bothered to arrange their games sections properly. This was a very disappointing section considering games should be a main factor of an online casino. 

ARCANE BET CONTACT

Live chat operating hours are from Monday to Friday 09:00-23:00 Saturday to Sunday 11:00-19:00 there is a contact email address contact@arcanebet.com the live chat option is dated and very slow to use, you are waiting in the queue for what seems like forever. The email address is handy, but the website does not tell you how long you could be waiting for a response. I was left waiting for over four days before receiving a reply regarding an issue I had.

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Arcane Bet Casino Sister Sites Conclusion

It was another casino that did not live up to my expectations and it needs a lot of updates doing to it. Everything about this online casino seemed very basic and very boring to be honest. Compared to other online casinos you can clearly see it is lacking in many sectors. The welcome offers are useless and nothing to get excited about at all. I would suggest that you use other online casinos for a better online gaming experience. 

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