All Star Games Casino Review and Best Sister Sites
Comprehensive All Star Games Casino Review 2025
Is All Star Games Casino Safe and Legitimate?
All Star Games Casino has a Below Average Safety Index of 6.4 according to expert reviewers, which indicates it may not be an optimal choice for most players in terms of fairness and safety. However, the casino is licensed by both the UK Gambling Commission (license number 39175) and the Alderney Gambling Control Commission, making it a legitimate and regulated online casino. The casino is operated by Jumpman Gaming Limited, which has been in operation since 2017.
Security Measures: The casino uses high-level SSL encryption and firewall services to protect players’ personal and financial transactions, with sensitive data encrypted before transmission over the internet. They also use a random number generator to ensure games cannot be manipulated and are fair and random.
What Games Can I Play at All Star Games?
All Star Games offers an impressive selection of over 800 games from reputable software providers including NetEnt, Microgaming, Big Time Gaming, Eyecon, Pragmatic Play, and many others. The casino focuses primarily on slot games but includes other options:
Slot Games: The casino specializes in video slots with hundreds of games available, including popular titles like Starburst, Sugar Train, Gonzo’s Quest, Twin Spin, Hot Safari, Crystal Rift, Diamond Empire, Jewel Journey, and Jade Butterfly.
Table Games: Limited selection including European Roulette, American Roulette, Classic Blackjack, Single Deck Blackjack, Blackjack Pro, Punto Banco (Baccarat), Casino Hold’em Poker, and Texas Hold’em Pro – all in digital format.
Live Casino Games: Players can find several live dealer titles, but these can only be found using the search function as there is no dedicated live casino section. Available games include Live Roulette and Live Blackjack.
Bingo: The casino features five bingo games available.
Other Games: Video poker options include Deuces Wild (Double Up), Jacks or Better, and Joker Wild (Double Up).
What Are the Welcome Bonuses and Promotions?
Welcome Bonus: New players make a minimum deposit of £10 and get to spin the “Mega Reel” which offers various prizes including up to 500 free spins on slots. The multiplier wheel can reward up to 10 times your deposit, with a maximum potential bonus of £6,000 across multiple spins.
Ongoing Promotions Include:
- Newbie Cashback Boost: Up to 20% cashback during the first month
- Daily Cashback: Up to 10% cashback each day
- VIP Scheme: Available for players who deposit £100+, offering up to 500 free spins, Pizza Club membership (free pizza weekly), and 200 Club (Amazon vouchers for earning 200 trophies)
- Happy Hours: Every Wednesday, players can win 500 free spins
- Trophy system that rewards players for completing various tasks
Important Terms: 65x wagering requirements apply, which are much higher than most casinos that typically offer 30x or 20x. There’s also a maximum conversion stipulation of £250, meaning the maximum amount you can withdraw from bonus winnings is £250.
What Payment Methods Are Available?
Deposit Options: Visa, Mastercard, Maestro, Neteller, Skrill, PayPal, Paysafecard, mobile phone bill, and Bitcoin. The minimum deposit is £10, though you need to deposit £20+ to access the Mega Reel bonus after your first deposit.
Withdrawal Options: PayPal and Paysafecard are the main withdrawal methods available.
Processing Times and Fees:
- £2.50 service fee for withdrawals under £30
- Withdrawals below £10 require contacting customer support
- Withdrawals take 7-10 days to process
- Low withdrawal limits: £1,000 daily, £3,000 weekly, and £5,000 monthly
- Maximum default withdrawal per month is £5,000, which can be raised for VIP players
How Good Is Customer Support?
Customer support has been rated as average by expert reviewers, with significant limitations in availability and responsiveness:
Available Methods:
- Live chat available between 09:30-18:00 GMT
- Email: support@allstargames.co.uk (responses within 4-6 hours, or up to 12 hours during peak times)
- Facebook Messenger for potentially quicker responses
- Comprehensive FAQ section covering account management, deposits, bonuses, and withdrawals
Major Limitations: The absence of a live chat feature outside business hours is a significant drawback, as many players value live chat for quick, real-time solutions to issues. The casino only offers email support as the main channel, which may contribute to slower response times during peak periods.
Is There a Mobile App?
All Star Games doesn’t offer a dedicated mobile app, but the website is well optimized for use on both Android and iOS devices. The site is fully functional on mobile browsers with a simple, user-friendly, and mobile-compatible layout.
What Do Players Say About All Star Games?
Mixed Player Reviews from the Original Site:
Positive Experience: “Read so many bad things about this company and site, was very nervous if I would get my £2100 winnings. Well they asked for a few documents to be uploaded to process my withdraw… I done this and my money was in the bank less than 24 hours later. So would have to say had no issues at all with them, they done everything they said they would do.”
Declining Experience: “I used to win a little here and there. Hardly win anything anymore. I do enjoy playing but it’s getting costly.”
Very Negative Experience: “Worst experience I have ever had on any betting/casino site as they charge you for your deposit there odds are terrible there bonuses are non existent and playing on there site is like playing on a dial up connection it’s that slow, so I self excluded never to return.”
Additional Player Reviews from Other Platforms:
Verification Issues: “This casino sucks. It is one of the worst casinos I’ve ever been to. It has taken 6 days to get my account active (it still isn’t). It took 3 days to get someone to contact me or answer my emails”.
Mixed Assessment: “A very decent casino with easy sign up process and many games from few providers. Quick join process and availability of support is good solution but saw better places to play”.
Trustpilot Reviews (from a different All Star Casino – please note this may be a different operator):
- “So far, I’ve tried a variety of slot games the interface is easy to navigate. I’ve received two bonuses, both of which worked smoothly”
- “AllStarCasino has a wide selection of games to choose from, which I really appreciate. However, I feel like they could offer more frequent promotions or loyalty rewards”
Sister Sites and Alternatives
All Star Games is part of the Jumpman Gaming network, which operates numerous sister sites:
Fun Casino: Described as “the most popular All Star Games Casino sister site amongst UK players”, offering a broader appeal with similar game selection and more consistent player satisfaction ratings.
Genesis Casino: Listed as offering “the best promotions amongst the All Star Games Casino sister sites”, featuring more competitive bonus structures and lower wagering requirements than All Star Games.
Amazon Slots: Noted as “a new All Star Games Casino sister site”, featuring the same Mega Reel concept and game providers but with a different thematic approach focused on the Amazon jungle.
Race Casino: Combines casino games with sportsbook offerings, providing a more diverse gambling experience while using the same underlying Jumpman Gaming platform and payment systems.
Yako Casino: Features the same game providers and similar promotional structure but with a different visual theme and potentially better customer support availability.
All British Casino: Targets UK players specifically with British-themed games and promotions, maintaining the same licensing and security standards as All Star Games.
Warning: Blacklist Status
Important Notice: Some casino watchdog sites have labeled All Star Games as “rogue and blacklisted,” stating “We have received too many reports and complaints from players that All Star Games do not pay to them. We strongly recommend that players avoid playing at All Star Games”.
This conflicts with the casino’s legitimate licensing, suggesting mixed experiences among players. Exercise extreme caution and consider the sister sites mentioned above as potentially safer alternatives.
Pros and Cons Summary
Advantages:
- Over 800 games from reputable providers
- Licensed by UKGC and AGCC
- Mega Reel bonus system offers potential for large wins
- PayPal and mobile payment options available
- Mobile-optimized site
- Trophy rewards system
Disadvantages:
- Below average safety rating (6.4/10)
- Extremely high wagering requirements (65x)
- Very slow withdrawal processing (7-10 days)
- Low withdrawal limits (£5,000/month)
- Limited customer support hours
- £2.50 fee on withdrawals under £30
- Some sites report payment issues
- No dedicated mobile app
- Limited live casino selection
Safe Gambling Warnings and Responsible Gaming
Critical Gambling Safety Information:
Gambling should always be treated as entertainment, not as a method to generate income. Before engaging with All Star Games Casino or any gambling platform, please carefully consider these essential safety guidelines:
Establish Firm Limits: Set clear boundaries on both time and money spent gambling before you begin playing. Never gamble with money you cannot afford to lose, including funds needed for rent, bills, food, or other essential expenses. Stick to your predetermined budget regardless of whether you’re winning or losing.
Recognize Warning Signs of Problem Gambling: Be alert for signs that gambling may be becoming problematic, including chasing losses, gambling with money meant for necessities, lying about gambling activities, feeling anxious or irritable when unable to gamble, neglecting work or family responsibilities, or borrowing money to gamble.
Utilize Available Protection Tools: All Star Games Casino provides various responsible gambling tools:
- Deposit limits to control spending
- Session time limits to prevent excessive play
- Self-exclusion options for temporary or permanent account closure
- Reality checks to remind you of time spent playing
- Access to transaction history for spending awareness
Seek Help When Needed: If gambling becomes problematic or causes distress, immediate support is available:
- GamCare: Free confidential support – 0808 8020 133 or visit gamcare.org.uk
- Gamblers Anonymous: Peer support meetings – ga-uk.org.uk
- BeGambleAware: Information and support – begambleaware.org
- National Problem Gambling Clinic: Professional treatment services – cnwl.nhs.uk
- GAMSTOP: National self-exclusion scheme – gamstop.co.uk
Age Verification Requirements: Online gambling is exclusively for adults aged 18 and over. Casinos are legally required to verify age and identity, and underage gambling is a serious criminal offense.
Understanding the Reality of Gambling: All casino games are designed with a mathematical advantage for the house. Gambling outcomes are random, and no strategy, system, or pattern can guarantee wins. The longer you play, the more likely you are to lose money overall.
Set Clear Boundaries: Never gamble when upset, depressed, or under the influence of alcohol or drugs. Don’t view gambling as a solution to financial problems – it will likely make them worse. Take regular breaks and maintain other interests and activities outside of gambling.
If gambling stops being enjoyable or causes financial, relationship, or emotional problems, it’s time to stop and seek professional support immediately.
Final Verdict
All Star Games Casino presents a complex picture for potential players. While the casino offers legitimate licensing from respected authorities and an extensive game selection, significant concerns exist regarding its safety rating, player payment experiences, and service quality. The Wizard of Odds rates the casino at only 2.1 out of 5, citing issues with slow banking processes and high wagering requirements.
Expert reviewers confirm it’s not a scam due to proper UKGC and AGCC licensing, but some casino watchdog sites classify it as “rogue and blacklisted” due to player payment complaints. The extremely high 65x wagering requirements, slow withdrawal times (7-10 days), and mixed player reviews suggest caution is warranted.
Players might be better served by considering the more reputable sister sites like Fun Casino, Genesis Casino, or Yako Casino, which offer similar games and bonuses but with better track records for player satisfaction and payment reliability.
Rating: 2.5/5 – Proceed with extreme caution. While technically legitimate, the numerous red flags and mixed player experiences suggest there are better alternatives available in the competitive UK casino market.