32Red Casino was found to have very poor player support and received a Low Ranking

1.8/5
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32Red

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UK Online Casinos List Player Reviews of 32Red Casino

Below you will find the casino reviews by players at UK Online Casinos list

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32Red Casino Introduction:

32Red casino looks at first to be a reasonably looking online casino. The homepage is quite easy to navigate around although it isn’t the cleanest of looking homepages I have seen. My review on this online casino will see me cover a few different sections which you will see below. My outcome is that I will not be returning to this platform again. 

Promotions and offers:

150% up to £150 welcome bonus to new customers only. I would have been expecting a few more welcome bonuses to choose from. There does not seem to be that many offers for existing customers either which is a let-down. I have not seen an online casino with such limited choices of offers before. They need to look at adding a handful more offers for new and existing customers. This for me is a negative. 

Payment options:

Payments accepted on this platform are visa, mastercard, bitcoin, bitcoin cash, Litecoin, neteller, skrill, neosurf, eco payz, pay safe card, chack, bank wire. I mean this is an ok selection to choose from I have seen worse, but I have also seen better at other online casinos. 32Red could do with adding a few more payment methods especially some more e-wallets as these are most players go to payment method these says. 

Games:

There is a choice from 3 wheel slots, video slots, video poker, blackjack, table games. Not a bad selection to have but the majority of the games are not new or up to date with this day. This section needs to have an upgrade as soon as possible as the games available now do not keep you interested at all. This is another negative point from this online casino. I won’t be returning due to the poor game’s selection on its own.

Contact:

There is a basic FAQ page available which does not offer that much helpful information, they need to add some more to this so it’s easier to get help. There is an email address and also a live chat option. The email address does not state how long it will take to get a response; I have been waiting over three business days for a reply via email. The live chat option takes a while to get connected to and then you have to wait in the queue for quite a long period of time. They need to look at adding in a contact phone number and also getting back to their customers as soon as possible. 

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32Red Casino Sister Sites Conclusion:       

All in all, a very basic and boring online casino, each section was negative I have not taken away anything positive from this platform. I was expecting a lot more and I am rather disappointed to say the least. The customer support section is really bad and needs some more information added to it, especially about how long turnaround times are for you to get a response. More welcome offers need to be available to new customers. I will not be returning to this online casino again and I advise other players to play elsewhere.

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