21.co.uk Casino was found to have very poor player support and received a Low Ranking
Overview
21.co.uk
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- Huge Promotions
- 130 Free Spins!
- Instant Cashout
Maximum bonus is £2000, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included.
- Mobile Friendly Design
- Huge Game Selection
- Best Support
Min deposit £10, £8 max win per 10 spins. Max bonus conversion equal to lifetime deposits (up to £250). 65x wagering requirements and full T&Cs apply here. *18+ only. Please play responsibly. Begambleaware.org.
- Top Games
- Free Spins!
- 24/7 Live Support
Maximum bonus is £2000, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included.
- 10% Cashback!
- Easy withdrawal
- Top Brand 2021
Min deposit £20. Wagering 40x. Max bet £5 with bonus funds. 100% up to £100. Eligibility is restricted for abuse. No max cashout on deposit offers. Welcome bonus excluded for players depositing with Skrill or Neteller. Cashback applies to deposits where no bonus is included. Cashback is cash with no restrictions.
- 125 Free Spins
- Instant Withdrawal
- Top casino and sportsbook
Maximum bonus is £2000, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included
- 500 Free Spins!
- Huge Game Selection
- Live Support
New players only. Min deposit £10, £8 max win per 10 spins. Max bonus conversion equal to lifetime deposits (up to £250). 65x wagering requirements and full T&Cs apply here. *18+ only. Please play responsibly.
- Many Banking Options
- 10% Cashback!
- Great Live Casino
Maximum bonus is £123, Max bet with bonus is £5, No max cash out, Wagering is 50x – Skrill & Neteller excluded, Eligibility is restricted for suspected abuse, Cashback is cash, so no wagering, Cashback applies to deposit where no bonus is included.
- 10% Cashback!
- Weekly Promotions
- Full PayPal Support
min deposit £20. wagering 40x bonus. max bet £5 with bonus funds. 100% up to £99 bonus + 99 free spins on 1st deposit. Eligibility is restricted for suspected abuse. no max cash out on deposit offers. Welcome bonus excluded for players depositing with skrill or Neteller.
UK Online Casinos List Player Reviews of 21.co.uk Casino
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21.co.uk Casino Introduction:
21.co.uk casino looks like a casino that could be a really good platform, but this is far from the case as my experience has been a negative one. I was expecting this online casino to offer a lot more than it actually has available. I have left reviews on some sections below that I like to cover on all online casinos that I review. It’s safe to say I will not be returning to 21.co.uk casino again. If you are looking for a fun and exciting casino experience, I would suggest that you play elsewhere.
Promotions and offers:
There are some banners at the top of the homepage offering a select few different offers. I never received my free spins, and I am still waiting for them weeks later, this simply is not good enough. I have tried to contact customer services and that is also a slow process. The offers available on this platform are not up to scratch and not of much interest at all.
Payment options:
There are a handful of payment options available. It is unclear as to what you can or cannot deposit the same goes with withdrawals. A very limited number of payment options are available. They need to look into changing this and especially adding some e-wallet options. The selection compared to other online casinos is simply not good enough.
Games:
Selections available are slots, jackpot, roulette, blackjack, poker and a few others to choose from. There is an ok selection of games to choose from but the majority of them are lacking in new technology and could do with some major new software updates. The graphics on the games are also poor, I would recommend playing at other online casinos as 21.co.uk does not offer the best variety of games.
Contact:
The only contact options available for 21.co.uk casino are a live chat option and a phone number. This is not good enough, there is not a direct email address option. One of the big put offs with online casinos is the customer service. They need to look at adding some more contact options as what is available now is just not good enough. The FAQ page is very basic and does not offer much help at all. they need to look at upgrading this section.
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21.co.uk Casino Sister Sites Conclusion:
21.co.uk have a very small selection of bonuses for new customers. There are other offers available but nothing that really stands out. Payment options are quite limited there could be a number of more payment providers added. A lot of the spin games seem to be the same and offer the same prizes / bonuses. Customer support isn’t the easiest to get in touch with, replies via email are usually always out of the 24-hour response time stated there needs to be more customer service options as what is available now is so poor. Customer support needs to be updated as soon as possible. I will not be returning to this casino and I advise other people to play elsewhere.