Rich Prize Casino was found to have very poor player support and received a Low Ranking

1.9/5
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Rich Prize Online Casino

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UK Online Casinos List Player Reviews of Rich PrizeCasino

Below you will find the casino reviews by players at UK Online Casinos list

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Rich PrizeCasino Introduction:

A review on Rich prize online casino it was a site I expected to not disappoint. Saying that it failed to hit the mark across all the key areas that I look for. The homepage is very small and looks rather tacky and boring to be honest, and this continued across the whole site. There are many online casinos that look a lot better than this one. Please see my sections below on what I have had to say about this online casino.

You must be 18+ to make an account with Rich prize online casino and you can only have one account per household.

Promotions and offers:

The promotions section on this online casino are poor. The welcome package that can include free spins is useless as the free spins are only valid on a select few games. It took days for the free spins to even be credited into my account. There does not seem to be many rewards for new or even existing customers which I find strange. The promotions on Rich prize online casino are very poor and rather disappointing. 

Payment options:

The payment section on Rich prize online casino is very limited with only a handful of options to choose from. These being Pay pal, Maestro, Pay safe card and master card. This isn’t good enough compared to other online casinos. Most players these days are looking for online casinos with E-wallet payment options available. Because there are not many of these options available this is likely to make players play elsewhere. It’s an area that needs improving right away. 

Games:

The selection of games on this online casino are poor with only three categories being available to choose from. These being Casino, live casino and scratch cards. This is not a good mix to choose from at all in fact it is so limited. This being another reason as to why I would not return Rich prize online casino to play again and I would advise other players to do the same.

Contact:

The contact options on Rich prize online casino are a live chat option and an email submission form. It is stated the support team is available 7 days a week from 08:00 to 00:00 and this simply does not seem to be the case. The live chat option drags behind and you are waiting in a que for hours on end just to get a simple answer to a question. The email submission form has no given turnaround time on it, I have been waiting five days for a response. There is not a phone number available for Rich prize online casino.

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Rich Prize Casino Sister Sites Conclusion:

It was another casino that needs a lot of working doing to it to be up to scratch with other online casinos. It did not live up to what I had expected of an online casino. The game section and customer support section are very weak areas that need updating ASAP the payment section is missing a variety of payment methods including e-wallets. I will not be returning and would recommend others to play elsewhere, there are better options out there.

Ups & Downs


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