Lord Ping Casino was found to have very poor player support and received a Low Ranking

2.5/5
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Lord Ping

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UK Online Casinos List Player Reviews of Lord Ping Casino

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Lord Ping Casino Introduction:

A review on Lord ping online casino, when looking at online casinos I cover four key areas. These being the promotions, payment options, game selection and support. So below I have covered each area for Europa online casino and why it turned out to be a negative experience overall. I would not be playing here again, and I would advise others to do the same, as there are far better options to be had out there. 

Promotions and offers:

Up to £50 bonus plus 35 free spins on select games only. This is the only available promotion that I can see across the whole platform which is really disappointing. I would have been expecting there to be more than just one offer for new and existing customers. This to me just shows me that this online casino is not too bothered about attracting new customers or keeping their existing ones. They need to look at adding in a lot more to this section if they want to compete with all the other online casinos that are out there.

Payment options:

Visa, Mastercard, Pay safe card, Bank transfer, idebit and interac. These are the only payment methods available which is very poor in my opinion. Payment options are important these days with players wanting the most secure and safe payment methods available. Lord ping needs to look at adding in some more e-wallet options along with a host of other payment methods as what is available now is simply not good enough. 

Games:

The only available sections to choose from are slots, casino and live casino. For an online casino such a limited choice is not good enough, the games available are not of interest to anyone. I have not seen an online casino with such a limited choice to choose from. There is no excitement at this online casino, it is not a fun gaming experience at all. I would advise all other players to play elsewhere. 

Contact:

There is a phone number, email address and a live chat option available for contact options. The phone number rings out, and I am yet to actually get through to anyone on it. I have had no response via email, and I sent an email over five days ago. The live chat options is useless, I was waiting in a queue for over 30 minutes for it then to disconnect. The FAQ page is very minimal and does not offer much help with any problems that you may have. This is another reason as to why I will not return to Lord ping, you cannot get through to customer services at all it seems. 

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Lord Ping Casino Sister Sites Conclusion:

Poor selection of bonuses and welcome offers for new and existing customers, was expecting a lot more to be honest. The customer support page is not helpful at all with their only being a contact submission form and the live chat never seems to want to work. The game selection is average on Lord ping casino the majority of the slot games all offer the same bonus / prize. The sports section has an ok variety but could still be juiced up a bit with plenty more sport selections being added.

Ups & Downs


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