Bacana Play Casino was found to have very poor player support and received a Low Ranking

2.5/5
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Bacana Play

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UK Online Casinos List Player Reviews of Bacana Play Casino

Below you will find the casino reviews by players at UK Online Casinos list

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Bacana Play Introduction:

Review on Bacana Play casino it was a site I expected to not disappoint. Saying that it failed to hit the mark across all the key areas that I look for. The homepage is very small and looks rather tacky and boring to be honest, and this continued across the whole site. There are many online casinos that look a lot better than this one. Please see my sections below on what I have had to say about this online casino.

You must be 18+ to make an account with Bacana Play casino and you can only have one account per household.

Promotions And Offers:

The promotions section on this online casino are poor. The welcome package that can include free spins is useless as the free spins are only valid on a select few games. There does not seem to be many rewards for new or even existing customers which I find strange.

The promotions here are very poor and rather disappointing. Bacana Play need to add more offers for the new and existing customers.

Payment Options:

The payment section on Bacana Play is very limited with only a handful of options to choose from. These being Pay pal, Maestro, Pay safe card and master card. This isn’t good enough compared to other online casinos. Most players these days are looking for online casinos with E-wallet payment options available. Because there are not many of these options available this is likely to make players play elsewhere. It’s an area that needs improving right away. 

Games:

The selection of games on this online casino are poor with only three categories being available to choose from. These being Casino, live casino and scratch cards. This is not a good mix to choose from at all in fact it is so limited. This being another reason as to why I would not return to this site to play again. Bacana Play need to get some new up to date games added.

Contact:

The contact options on Bacana Play casino are a live chat option and an email submission form. It is stated the support team is available 7 days a week from 08:00 to 00:00 and this simply does not seem to be the case. The live chat option drags behind and you are waiting in a que for hours on end just to get a simple answer to a question. The email submission form has no given turnaround time on it, I have been waiting five days for a response. There is not a phone number available for Play club online casino. 

Find the best Bacana Play Casino sister sites reviews here:

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  6. All British Casino is the most popular Bacana Play Casino sister site amongst UK players
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  9. Genesis Casino
  10. Casinolab offers the best promotions amongst the Bacana Play Casino sister sites
  11. Casoola Casino
  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated Bacana Play Casino sister sites for UK players:

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Bacana Play Casino Sister Sites Conclusion:

I for one will not be returning to this casino and I advise other players to do the same, there are much better options available out there. I was expecting this casino to be a lot better than it actually is. Each section above needs to be improved especially the payment and customer service sections. The welcome bonuses for new and existing customers are probably some of the worst I have seen on an online casino. Bacana Play is a negative experience all round.

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