Mandarin Palace Casino was found to have very poor player support and received a Low Ranking

2.4/5
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Mandarin Palace

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UK Online Casinos List Player Reviews of Mandarin Palace Casino

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MANDARIN PALACE INTRODUCTION

Mandarin Palace casino. When reviewing casinos, I look for four key areas. Promotions, payment options, game selection and then support. Below I have covered each area for Mandarin Palace casino and why it turned out to be a negative experience overall. I won’t be playing here again, and I would advise other players to do the same. There are far better options to be had out there than this online casino. 

PROMOTIONS AND OFFERS

321% match up to £1234 + 34 free spins. There are a few other offers available but nothing that I would say is worth making an account and signing up for. I was expecting there to be many more offer available to new customers and also the existing ones. Compared to many other online casinos this one is really lacking behind in the offers and promotions department.

MANDARIN PALACE PAYMENT OPTIONS

Payment options are very important these days, most players now are using e-wallet options as their main method of choice. This site really lacks on their payment options and need to look at adding a lot more to their selection. This may result in people looking elsewhere due to this online casino having limited payment options. I was expecting there to be much more of a variety of payment options to choose from. The only ones available are mastercard, skrill, eco, neteller, bitcoin. A very limited selection to choose from. 

GAMES

I was expecting a lot more than what is currently on offer, the game selection on this online casino is really poor. I have never come across a casino that has such a limited selection to choose from before. The games that are available are dated and slow. They need to look at adding some new updated attractive games. This alone has made me not want to come back to this online casino again. 

MANDARIN PALACE CONTACT

The only contact option available is an online submission form, there are no other options to choose from. I have been waiting for over 5 working days for a response from the form I submitted. This simply is not good enough, they need to look at adding a live chat option, email address and some phone numbers. I was hoping to find better options for support than what is currently available. This is a clear area that needs major improvement. Again, another negative experience from this section.

Find the best Mandarin Palace Casino sister sites reviews here:

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  12. Mr. Q Casino offers the best promotions amongst the Mandarin Palace Casino sister sites
  13. Captain Spins

Highest Rated Mandarin Palace Casino sister sites for UK players:

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Mandarin Palace Casino Sister Sites Conclusion

You can clearly see that this online casino is slacking in every single area, everything about my experience at Mandarin palace online casino has been poor. I have taken away nothing positive at all. They need to sort out all of the above sections and pretty quickly if they want to be able to compete with other online casinos. I can’t believe at how limited and restricted the site actually is. Compared to other online casinos that I have played on this has to be one of the worst I have seen, there is no excitement and it does not feel like an online casino. 

Ups & Downs


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