Hello Casino was found to have very poor player support and received a Low Ranking

2.2/5
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Hello Casino

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UK Online Casinos List Player Reviews of Hello Casino

Below you will find the casino reviews by players at UK Online Casinos list

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HELLO CASINO INTRODUCTION:

Hello casino is a brand managed by White Hat Gaming Limited. The company is registered in accordance with Maltese law. The company is licensed and regulated in Great Britain. The main currency is Pound Sterling. It was another casino that I was really excited to play and it looked like it could be a good one from the outset. However, following an extended period playing, it failed to live up to the mark and fell short in a number of the key areas that I look for. These being the like of the promotions, payment options, game selection and then finally the customer service on the site. It just was not good enough, in comparison to what you find elsewhere, so I would not return to play.

HELLO CASINO PROMOTIONS AND OFFERS:

100% up to £100 match bonus + 25 free spins on your first deposit

100% first deposit bonus

Sensational Sundays

Loyalty gets rewarded

These are the only available promotions / offers available which isn’t many. The welcome bonus was also nothing special and you can find a lot better across the market these days on other sites. It is something they need to improve on right away.

HELLO CASINO PAYMENT OPTIONS:

  • Visa
  • Mastercard
  • Trustly
  • Sofort
  • Paysafe card
  • Paypal
  • Skrill
  • Neteller
  • Bank wire
  • Finland
  • Interac online
  • Much better

Min deposit on all is £10 it does not state what the max deposit or withdrawal is. The list of payment options is okay but they should still look at adding some newer e-wallet options. The withdraw process is also a negative to take away and actually took around seven days for the money to finally be returned to my account. Simply not good enough and this needs to be addressed, as I am sure many others have experienced this also.

HELLO CASINO GAMES:

  • Table games
  • Classic slots
  • Slots
  • Live casino
  • Jackpots
  • Megaways
  • Top

The list of options is not good enough and was really lacking anything special. It overall did not provide a very good gaming experience and was just boring and the usual that you can get these days. 

HELLO CASINO CONTACT:

Email support@hellocasino.com

Live chat 

The customer service on the site is fairly lacking and it was a lengthy process in actually getting a response from them. This included on the live chat, which I found like I was talking to a robot. This is an area that needs to be sorted right away on the site, as the customer service is now so important, as issues do continue to arise on online casinos.

Find the best Hello Casino sister sites reviews here:

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  6. All British Casino
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  8. Yako Casino 
  9. Genesis Casino offers the best promotions amongst the Hello Casino sister sites
  10. Casinolab
  11. Casoola Casino
  12. Mr. Q Casino 
  13. Captain Spins

Highest Rated Hello Casino sister sites for UK players:

best-casino-sister-sites

Hello Casino Sister Sites Conclusion

Not many games to choose from

It’s hard to get hold of customer service with emails taking over five business days for a reply.

The live chat option states a response within 30-60 seconds when it takes a lot longer than this.

There is no phone number available

Hardly any bonuses or promotions on the casino

Seems a very basic site with not much going on

Ups & Downs


Overview