Ice36 Casino was found to have very poor player support and received a Low Ranking

2.4/5
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Ice36 Casino

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UK Online Casinos List Player Reviews of Ice36 Casino

Below you will find the casino reviews by players at UK Online Casinos list

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ICE36 CASINO INTRODUCTION:

Review on Ice36 casino. I have covered some of the important sections below. First impressions are the homepage is very basic and dull, not much going on. It looks very pixilated and tacky. I was expecting better things from this online casino to what I have seen. I am left disappointed, and this is a negative review, nothing about my experience has been positive at all.

 The site is operated by Skill on net ltd a company registered in Malta. Licensed by Great Britain.

PROMOTIONS AND OFFERS:

Ice 36 offer you a welcome bonus of 100% up to £50 + 36 spins on the thrilling star joker slot.

There is a very limited number of welcome bonuses / offers across Ice 36.

It seems you only get a promotion or offer when you first deposit £20 as a new customer.

There is a daily picks section that has a different offer each day, these offers are not that interesting. The options available are poor compared to other online casinos. They need to look at adding in a lot more offers and promotions for new and existing customers. 

ICE36 CASINO PAYMENT OPTIONS:

All major payment methods are accepted including debit cards, neteller, skrill and many other e-payment options. Availability depends on your country. They need to look at adding in some more e-wallet options as these are the new safest and secure method of payment like myself and most other players mainly use.

Lightning withdrawals states you will get your funds within 24 hours it does not state that sometimes it does take longer than this. It took me over 72 hours to get my funds which is a lot longer than they state.

GAMES:

There is a very small selection to choose from on Ice 36. The main focus being on Slots / live casino. Not a great selection to choose from at all it is so limited, the live casinos are of poor quality. The top games section has very basic and dull games featured on it. The majority of the games available are dated and slow they need to look at updating this section right away. 

ICE36 CASINO CONTACT:

Ice 36 has a live chat option that is available from 06:00 – 00:00 GMT This feature is not the best live chat available. There is an email address which is support@ice36.com No time frames for a reply are mentioned at all. No contact phone number is available for Ice 36.

Customer service on Ice36 casino seem impossible to actually get hold of. They need to look at updating this section.

Find the best Ice36 Casino sister sites reviews here:

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  9. Genesis Casino
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  12. Mr. Q Casino offers the best promotions amongst the Ice36 Casino sister sites
  13. Captain Spins

Highest Rated Ice36 Casino sister sites for UK players:

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Ice36 Casino Sister Sites Conclusion

Ice 36 states to have raised the bar, not sure whereas it seems a very basic gaming experience. It is stated to be generous with offers and promotions, but we are yet to see this. The number of promotions and offers are very limited even for new customers.

There is a lack of information regarding customer service turnaround times for your questions. Selection of games to choose from is very small and not very interesting.

Ups & Downs


Overview